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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

Very positive and friendly! I like the waiting room, the good coffee, and getting the early time slot I like for service. Questions are always answered. Overall a very good expe More

by Guenther, Barbara
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 02, 2024 -

DCH Kay Honda responded

Barbara, thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

February 01, 2024

Business like, efficient OK. Well, let me think: I provided relevant information, Honda representative responded intelligently More

by jconnelly1860
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 02, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

February 01, 2024

Justin Raymond was excellent. He showed patience with all of my questions and was transparent with the recommendations made by the technician. The DCH Kay Honda Service Team is 5 More

by Budgetminded
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Justin and our team here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 01, 2024

Everything went smooth. Car was ready when told it would be. No complaints Always a pleasure at this specific dealership More

by Beth's Accord
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

February 01, 2024

They changed oil, but as always to compensate for the coupon you charge accordingly the dispose of oil. Sorry, that's the cost of doing business & shouldn't be passed on to customer. More

by pkjcampanella
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 02, 2024 -

DCH Kay Honda responded

We're sorry to hear about that you weren't fully satisfied with your experience and would love to see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

February 01, 2024

They do excellent work. The guy who checked me in was very polite. Very nice. More

by HACKELPATTY
Recommend Dealer
Yes
Feb 02, 2024 -

DCH Kay Honda responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

February 01, 2024

It went fairly well. Took a little long but not Honda's fault Overall a good experience More

by Emborrem
Recommend Dealer
Yes
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

Excellent friendly, courteous, professional, who is a Honda guru! He thoroughly explains what needs to be done to the car when I bring it in and can answer any question I ask in a way that I will underst More

by Diane R.
Recommend Dealer
Yes
Employees Worked With
Joe Budner
Feb 02, 2024 -

DCH Kay Honda responded

Hi Diane! We're delighted to know that Joe's expertise and dedication have made your visits to DCH Kay Honda a positive experience. We appreciate the shout-out for his hard work. Drive safe until next time!

February 01, 2024

Very professional, eager to please, make sure I was comfortable with the work taking place on my car and kept me updated on what services were being performed. Overall experience was above excellent. More

by Frankh1
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 02, 2024 -

DCH Kay Honda responded

Hi Frank! We're delighted to know you had an excellent experience at DCH Kay Honda. Our team always aims to keep our customers informed and comfortable throughout the service process. Thanks for your kind words! Drive safe until next time!

February 01, 2024

friendly and helpful explained the work needed and how long we should expect it to take More

by SDMC80
Recommend Dealer
Yes
Employees Worked With
Matt i believe
Feb 02, 2024 -

DCH Kay Honda responded

Hi! It's awesome to hear that our team provided friendly and helpful service. Come back to DCH Kay Honda soon!

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