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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews
Call Service Center (866) 906-6238

1,277 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

As promised, no delays. Friendly. Explained well , inspection was done as promised for free. Report was given. More

by larryg97
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out, Larry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

February 01, 2024

I arrived early for my appointment. Theresa service department took my vehicle in right away. I was kept informed as to the work performed and the car was done in a timely manner More

by Ratlak
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

I was greeted as soon as I got there. They ascertained what I needed and then showed me to the lounge. When my car was done my guy came and got me and went over everything that was done a More

by Lorie2357
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Hi Lorie! We're glad to know you had a positive experience at DCH Kay Honda! It's important for us that our customers feel welcomed and informed. We hope to see you again soon for more great service visits!

February 01, 2024

timely repair, pleasant experience with all individuals I talked to and the service was completed correctly. More

by JhonnyF
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Hello! We're glad to know your experience at DCH Kay Honda was a pleasant one and that our team completed the service correctly. Come again for more great service!

February 01, 2024

Very professional and efficient. Technician kept me updated and suggested services via text. Very efficient. More

by ROSARIA.CEDERHOLM
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Hi Rosaria! We're glad to know you found our service at DCH Kay Honda professional and efficient. We always aim for clear communication with our customers. Thanks for the positive feedback. We hope to see you again soon!

February 01, 2024

Treated as a valued customer. Service staff is always professional, courteous and makes me feel like a valued customer. More

by Rich V.
Recommend Dealer
Yes
Employees Worked With
Joe Budner
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Hi Rich! We're delighted to know that our service staff at DCH Kay Honda always treats you with the professionalism and courtesy you deserve. Thanks for being a valued customer! Drive safe until next time!

February 01, 2024

Very professional Didn't have to wait and was kept up to date on the progress of the service More

by PHOMICK
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

February 01, 2024

The part they recommended to me was too expensive. I could not afford their prices More

by harold.blankley
Recommend Dealer
Yes
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

We're sorry to hear about your experience, Harold, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Kallok Service Director

February 01, 2024

The entire staff takes care of all issues pleasantly, promptly, thoroughly, & efficiently! Much appreciated! More

by veggie355
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda! Ken Kallok Service Director

February 01, 2024

Joe and the rest of the staff are amazing. Always helpful and kind. Treat you with the respect you are looking for, when getting service. More

by She’s crafty
Recommend Dealer
Yes
Employees Worked With
Joe Budner
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with Joe and our team here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

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