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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,192 Reviews

1,192 Reviews of DCH Kay Honda - Service Center

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May 02, 2022

I came in for a service on my Honda this morning and dealt with Maricela, in my opinion she was the most unprofessional employee I've came across there. She is everything but nice and lacks in REAL cust More

by Skitzkid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maricela Oliveras
May 03, 2022 -

DCH Kay Honda responded

We regret to hear about your recent experience with one of our service advisors. We would like the opportunity to learn more. Please contact me at your earliest convenience. 732-676-9971 Ken Kallok Service Manager

April 30, 2022

All departments in the dealership are well run , customer friendly and work as a total team ! From top to bottom all employees are committed to a helpful and positive customer experience !! More

by sstraleigh02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob , ( service ) Janice , ( in check out ) , Justin ( sales ), Mike Lyttle
May 03, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback! We are pleased to hear about your experience and we look forward to your next visit.

April 29, 2022

I am really disappointed how down hill this place has gone. They just hire these girls because they're "appealing to the eye" with no actual work ethic. I was waiting for about an hour and a half so I wa More

by Mick1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maricela Oliveras
Apr 29, 2022 -

Mick1972 responded

Highly disgusted with this dealer used to be a great place to get your car serviced

April 28, 2022

Technician was very informative & checked with me from time to time to keep me updated More

by 310westfourth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Apr 28, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback. We hope you will consider us again for future services.

April 27, 2022

The entire experience was excellent from scheduling an immediate appointment to having the car available faster than expected. Well done! More

by jcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this great review! We hope you will consider us again for future services.

April 25, 2022

Tiffany is genuine asset to your company. Very knowledgeable, responsive and friendly. Because of her I will return for future service. More

by srk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this review. Tiffany is an asset to our team and we are pleased to hear about your experience. We look forward to your next visit!

April 23, 2022

Tiffany was really friendly and personable. It was a pleasure working with her today. I highly recommend DCH Kay Honda's Service Department. More

by rromano5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

DCH Kay Honda responded

Thank you for this great review! Tiffany is an asset to our team and we hope you will consider us again for future services.

April 22, 2022

They were kind and I definitely didn’t need to wait too long they explained what they did and what needed to be done today and what I could wait for the next time I like the fact they were honest More

by largiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

DCH Kay Honda responded

Thank you for this great review! We are pleased to hear about your visit and we look forward to seeing you again!

April 21, 2022

DCH Kay Honda has an excellent service department, I service my car there every time! I would recommend them to anyone. More

by Heatherelise33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricela Oliveras
Apr 21, 2022 -

DCH Kay Honda responded

Thank you for this great review, Heather! We are thrilled to hear about your experience and we look forward to your next visit!

April 20, 2022

Excellent service which exceeded my expectation. Special shout out to Tiffany who was especially excellent. More

by ludwikb
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

ludwikb responded

Continue the good work

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