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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews
Call Service Center (866) 906-6238

1,277 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

Too long and the service is very expensive and after 2 days my tires on the passenger seat had low Pressure More

by CRISTINA.SAYSON
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Kallok Service Director

February 01, 2024

It was excellent. Everything I needed done was completed successfully. I left the dealership fully satisfied. More

by carmwall
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

Justin was my main point of contact. I came in for an oil change and multi point inspection. He kept me updated throughout the appointment and maintained a very high level of professiona More

by Josephassini
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review, Joseph! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

February 01, 2024

Was very helpful and very nice I was very satisfied with everything and everything went great More

by Ruben1082x
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

Hi Ruben! We are so happy to hear that our team at DCH Kay Honda was very helpful and nice. We hope that every customer leaves satisfied, so it's awesome to know that everything went great. We hope to see you again soon!

February 01, 2024

Very easy and accommodating Very helpful answered all my questions with every detail. Made it very delightful servicing my car More

by Shane
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
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Feb 02, 2024 -

DCH Kay Honda responded

Hi Shane! We're delighted to know that our team at DCH Kay Honda was able to provide a smooth and informative service experience for you. Thanks for the positive feedback and we hope to see you again soon!

February 01, 2024

Everything went smooth. Car was ready when told it would be. No complaints Always a pleasure at this specific dealership More

by Beth's Accord
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

February 01, 2024

They changed oil, but as always to compensate for the coupon you charge accordingly the dispose of oil. Sorry, that's the cost of doing business & shouldn't be passed on to customer. More

by pkjcampanella
Recommend Dealer
Yes
Employees Worked With
Alberto
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Feb 02, 2024 -

DCH Kay Honda responded

We're sorry to hear about that you weren't fully satisfied with your experience and would love to see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

February 01, 2024

Quick courteous, Great analysis of my cars condition and expert service. I would definitely want to do business with Jacob again More

by Wjsloma
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 02, 2024 -

DCH Kay Honda responded

Hello! We're glad to know you had a great experience with Jacob and our team at DCH Kay Honda. Your feedback is appreciated, and we look forward to assisting you again in the future!

February 01, 2024

Friendly and good quality of work; waiting area is clean and has free coffee Good in general More

by wjchang
Recommend Dealer
Yes
Employees Worked With
Joe Budner
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Feb 02, 2024 -

DCH Kay Honda responded

Hello! We are so happy to hear that you received great quality service from our friendly team at DCH Kay Honda. We appreciate your compliments on our waiting area, we try and make it as comfortable as possible. Come again soon!

February 01, 2024

Overall i had a good experience. The one thing that I would give Honda a rating of 2 because 95% of the time after my car has been serviced Honda immediately the following day or 2 d More

by vxpizzo
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Report | Print
Feb 02, 2024 -

DCH Kay Honda responded

Hello! We appreciate your feedback and understand how the timing of our service coupons can be frustrating. We always have service specials on our website that may apply next time you come in! We're glad to know that overall, you had a good experience with us at DCH Kay Honda. We hope to see you again!

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