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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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March 22, 2022

I appreciate that they took into consideration that I am a senior with a flip phone. This is the only place that has serviced my car for 16 years, actually since I bought my car there. I am glad some of t More

by oldtimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review. We appreciate your continued loyalty and we hope we can make your next visit a 5-star experience!

March 22, 2022

I was very happy with the service I received for my 2016 Honda civic. My wait fell within the estimated time which made me happy. More

by themagnoliarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Mar 23, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback! We are thrilled to hear about your experience with our service department and hope you will visit us again!

March 19, 2022

Service was excellent and completed in a timely manner. Joes was very informative and responsive. More

by Rschw9687012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
Mar 21, 2022 -

DCH Kay Honda responded

Thank you for this positive review! Joe is an asset to our team and we are pleased to hear about your experience with our service department. We hope to see you again for future services!

March 16, 2022

Courteous, thorough, professional, friendly are some words to describe this excellent service at DCH Honda. More

by BuddahChar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason/Josh/Jacob?
Mar 16, 2022 -

DCH Kay Honda responded

Thank you for this kind review! We appreciate you choosing DCH Kay Honda and we hope you will visit us again!

March 16, 2022

Jacob Link, the service department person who helped me was wonderfully courteous, updating me several times during my wait to inform me of the status of my car's service. More

by Gambaceleste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Mar 16, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience with our service department and we hope you will consider us again for future services.

March 15, 2022

The staff are very pleasant , helpful and knowledgeable. I was in and out in an hour. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
Mar 16, 2022 -

DCH Kay Honda responded

Thank you for this kind review, Larry! We are pleased to hear about your experience and we look forward to your next visit.

March 15, 2022

Darlene us wonderful, arranged for my car to be picked up and dropped off. Young man who brought it was polite and gladly showed me a few things I did not know how to use. More

by Jjwolt@optonline.net
Recommend Dealer
Yes
Employees Worked With
Darlene - she is great!
Mar 15, 2022 -

DCH Kay Honda responded

Hello, congratulations on your new car! Our team is happy to have delivered this for you and ensured you understood all of the features it has to offer. If there is anything we can do to help in the future, please don't hesitate to reach out.

March 13, 2022

Great inspection, turnaround time and service. I appreciate the uber ride home and the speedy service to get me back in the drivers seat. Kudos to the team More

by jdrolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

DCH Kay Honda responded

Hello, we are happy to have reunited you and your vehicle as quickly as possible! It is a pleasure knowing you found our service accommodations to be helpful and we hope to have you back at DCH Kay Honda for any future needs. Until then, drive safe!

March 11, 2022

I received efficient and very satisfactory service. The service advisor was knowledgeable and when I wanted to know about my options about a particular issue, the solution suggested was not only approp More

by rpaul123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricela Oliveras
Mar 11, 2022 -

DCH Kay Honda responded

Thank you for sharing your experience with our service team. We are pleased to know you were able to work with your advisor towards a solution that fit your budget. If there is anything further we can do to help, please don't hesitate to reach out!

March 11, 2022

Mickey is the best and only want to deal with him. Exceptional customer relations all round, and could not ask for more. Have two CRV that service regularly, and only buy my cars at DCH. More

by Kathy Bauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

DCH Kay Honda responded

Hi Kathy, thank you for your loyalty to the DCH family. We truly appreciated the business you provide us and have enjoyed working with you and your CRVs. Until next time, drive safe.

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