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Tiffany Wessel

Overview Reviews (286) Inventory (364)

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Tiffany Wessel

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Tiffany Wessel

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.9

286 Reviews

Overview Reviews (286) Inventory (364)

Dealership Experience

9 yrs, 8 mos

4.9

286 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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286 Reviews of Tiffany Wessel

May 09, 2024

Dealership Rating

Employee Rating

The dealership is very convenient for me ! It’s close to my home and I can sit and wait for the services that I need ! Everyone is very pleasant! It’s close to my home and I can sit and wait for the services that I need ! Everyone is very pleasant! More

by MAGALY51J

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Armando Daniel Lopez, Joseph Budner, Mickey Hughes, Nader Awad, Maricela Oliveras

Helpful 0

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May 10, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 08, 2024

Dealership Rating

Employee Rating

Good website showing status of the service. Friendly staff made for a pleasant experience. Will come back. Friendly staff made for a pleasant experience. Will come back. More

by dbkahn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 07, 2024

Dealership Rating

Employee Rating

Service is always good. This time I was in and out quickly! Thank you so much. This time I was in and out quickly! Thank you so much. More

by ALBINOCHRISSY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Armando Daniel Lopez, Mickey Hughes

Helpful 0

Report | Print

May 07, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

May 07, 2024

Dealership Rating

Employee Rating

Tiffany was very helpful and attentive, especially and getting my car repaired ASAP. I’d like to thank her for the experience Kay Honda and will definitely be back. getting my car repaired ASAP. I’d like to thank her for the experience Kay Honda and will definitely be back. More

by DHohweiler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 08, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 05, 2024

Dealership Rating

Employee Rating

They service team was great. I was very pleased with Mark Clifton has been a GODSEND! I was very pleased with Mark Clifton has been a GODSEND! More

by MCLIFTON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Clifton

Helpful 0

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May 06, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience! Ken Kallok Service Director

May 06, 2024 -

MCLIFTON0 responded

Thank you Ken! Your team was amazing and grateful for your attention to the customer

May 04, 2024

Dealership Rating

Employee Rating

Your service department side was fine but your administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never wor administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never working nor is it clean. More

by Manjit singh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dave Radice, Carlos Acosta, Max Brodbeck, Joseph Budner, Mark Clifton, Mickey Hughes, Maricela Oliveras , MaryJean Gonzalez, Mike Lyttle

Helpful 0

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May 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, Manjit, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

May 04, 2024

Dealership Rating

Employee Rating

Bought my Honda from. Kay Honda, all of my car's service is performed by Kay Honda. E xceptional Dealership..... Kay Honda, all of my car's service is performed by Kay Honda. E xceptional Dealership..... More

by jerseysure

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes, Maricela Oliveras

Helpful 0

Report | Print

May 05, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

May 03, 2024

Dealership Rating

Employee Rating

Pleasant demeanor of staff. Kept informed and work done accurately. Cleaned inside of car thank you Kept informed and work done accurately. Cleaned inside of car thank you More

by hemberger3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes, Maricela Oliveras

Helpful 0

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May 05, 2024 -

DCH Kay Honda responded

May 02, 2024

Dealership Rating

Employee Rating

Did a great job working with me on various service items, especially given I had some complicated schedule items that came up especially given I had some complicated schedule items that came up More

by skip

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mickey Hughes

Helpful 0

Report | Print

May 02, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

May 02, 2024

Dealership Rating

Employee Rating

Didn’t know I have free oil change package and was going to get charged had to redo bill to get charged had to redo bill More

by thomastheengine0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry about the mix-up. We look forward to working with you again! Ken Kallok Service Director

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