Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.8
652 Reviews

Dealership Experience

11 yrs, 7 mos

4.8

652 Reviews

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652 Reviews of Tiffany Wessel

April 13, 2026

Dealership Rating
Employee Rating

Helpful Patient explained procedure, cost, possible time to fix the problem That's it Thank you More

by havewordwilltravel-3
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 13, 2026

DCH Kay Honda responded

Thank you for the five-star review. We’re glad our team was patient and thorough in explaining the procedure, cost, and timeframe for your Honda Civic service. We appreciate your trust and look forward to assisting you again. Ken Kallok Service Director

April 11, 2026

Dealership Rating
Employee Rating

Over all very good They were up front about any requirements. Thank you so much More

by VINCENT.MAUGERI
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 12, 2026

DCH Kay Honda responded

Thanks for sharing your experience with your Honda HR-V service. We're glad the requirements were clearly explained and met your expectations. We appreciate your trust and look forward to helping you again. Ken Kallok Service Director

April 11, 2026

Dealership Rating
Employee Rating

Quick in and out had battery issue and it was resolved. Tiffany was very understanding More

by VINCENT.MAUGERI
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 12, 2026

DCH Kay Honda responded

We’re delighted Tiffany was so understanding and resolved your Honda HR-V battery issue so quickly. We look forward to assisting you at your next service appointment. Ken Kallok Service Director

April 11, 2026

Dealership Rating
Employee Rating

Quick in and out had battery issue and it was resolved. Tiffany was very understanding More

by VINCENT.MAUGERI
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 12, 2026

DCH Kay Honda responded

Thank you for letting us know your Honda HR-V’s battery issue was resolved quickly. We’re glad Tiffany was understanding and helped keep your visit smooth. Safe travels! Ken Kallok Service Director

April 10, 2026

Dealership Rating
Employee Rating

Excellent from beginning to end. No pressure. Connor Smith was great. Caring about the customer was obvious. More

by L.MAHLER1
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 10, 2026

DCH Kay Honda responded

Thank you for sharing your experience with our Honda CR-V Hybrid service. We’re glad your visit felt pressure-free and that our team cared for you from start to finish. Tiffany and the rest of our service staff appreciate your feedback and welcome you back anytime. Ken Kallok Service Director

April 08, 2026

Dealership Rating
Employee Rating

Spent 4k on repairs. Check engine light came on next day. Was told I needed another 700 dollar repair. More

by THOMAS.MOLLER1
Recommend Dealer
No

Other Employees Tagged: Tiffany Wessel

Apr 12, 2026

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying experience, Thomas. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

Apr 12, 2026

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying experience, Thomas. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 07, 2026

Dealership Rating
Employee Rating

They are always friendly. They are always efficient. They always fix what you asked them for. Tiffany is the best. More

by Honda2018
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Wessel

Apr 07, 2026

DCH Kay Honda responded

We’re thrilled to hear our team delivered friendly and efficient service on your Honda Accord Hybrid and took care of everything you asked for. Tiffany will be excited to hear your praise. Thank you for the five-star review. Ken Kallok Service Director

April 03, 2026

Dealership Rating
Employee Rating

Tiffany was very helpful and very pleasant. She walked me through the entire process. She made me fell important More

by M_ZEHNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

DCH Kay Honda responded

It’s wonderful to hear how helpful and pleasant Tiffany was during your Honda Odyssey service. Thank you for noting how she guided you through every step and made you feel important. We look forward to assisting you again. Ken Kallok Service Director

April 03, 2026

Dealership Rating
Employee Rating

I brought my car in for service first thing in the morning and immediately got a text message on how to reach them. I like how I was updated throughout the day and was sent a video review of my car.. More

by Enchanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nader Awad, Johnny O'Beirne

Apr 03, 2026

DCH Kay Honda responded

We’re thrilled you recommend our service center. It’s great our prompt texts and video review kept you informed during your morning visit. We appreciate the trust you placed in us to care for your Honda. Ken Kallok Service Director

April 03, 2026

Dealership Rating
Employee Rating

She's not nice to me She's talk to me like a boss. She don't like to leasing when I talk to her. More

by Soniagoncalves732
Recommend Dealer
No

Other Employees Tagged: Tiffany Wessel

Apr 06, 2026

DCH Kay Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

Apr 06, 2026

DCH Kay Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ken Kallok Service Director

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