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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,353 Reviews
Call Service Center (866) 906-6238

1,353 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

The entire staff takes care of all issues pleasantly, promptly, thoroughly, & efficiently! Much appreciated! More

by veggie355
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda! Ken Kallok Service Director

February 01, 2024

Joe and the rest of the staff are amazing. Always helpful and kind. Treat you with the respect you are looking for, when getting service. More

by She’s crafty
Recommend Dealer
Yes
Employees Worked With
Joe Budner
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Feb 02, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with Joe and our team here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 01, 2024

friendly and helpful explained the work needed and how long we should expect it to take More

by SDMC80
Recommend Dealer
Yes
Employees Worked With
Matt i believe
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Feb 02, 2024 -

DCH Kay Honda responded

Hi! It's awesome to hear that our team provided friendly and helpful service. Come back to DCH Kay Honda soon!

February 01, 2024

I'm well pleased with Mickey Hughes and the service provided. I trust Mickey Hughes advice and guidance More

by Caryn
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
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Feb 02, 2024 -

DCH Kay Honda responded

Hi Caryn! It's fantastic to know that Mickey Hughes has earned your trust with his advice and guidance at DCH Kay Honda. Come again soon!

February 01, 2024

They do excellent work. The guy who checked me in was very polite. Very nice. More

by HACKELPATTY
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you, Patty! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

February 01, 2024

Excellent service. Kept me aware of progress and sent me home in a cab and brought me Back in cab. More

by BCROSSRASPANTI
Recommend Dealer
Yes
Employees Worked With
Joe Budner
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Feb 02, 2024 -

DCH Kay Honda responded

Hello! It's awesome to hear that our team at DCH Kay Honda delivered awesome service. Your feedback about the service process is great to hear, we're glad you were kept aware of the progress being made on your vehicle and you enjoyed the cab service. Safe travels until next time!

February 01, 2024

It went fairly well. Took a little long but not Honda's fault Overall a good experience More

by Emborrem
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 01, 2024

Justin was Very polite and informative as well. So far my experience with DCH Kay Honda has been top notch! More

by Liz
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Feb 02, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you, Liz. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

February 01, 2024

As before, a truly perfect experience. The best car buying experience you could ever imagine. Eric and DCH Kay Honda truly care about their customers and I will recommend my friends and fa More

by Karacanary
Recommend Dealer
Yes
Employees Worked With
Eric Morgenstern
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Feb 02, 2024 -

DCH Kay Honda responded

HI Kara! We're so glad to know that you had a perfect experience with Eric and our team at DCH Kay Honda. Enjoy the ride in your new car and we hope to see you back for your next service visit!

February 01, 2024

For $5 dollar part I was told charge will be $112 which is unacceptable. Part that was missing in the vehicle cost $5.99 on line. I was told to fix it would cost me $112 because mechanic needs to take it a More

by GIORGIKAJAIA
Recommend Dealer
No
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Feb 05, 2024 -

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

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