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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,278 Reviews

1,278 Reviews of DCH Kay Honda - Service Center

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May 20, 2022

Service was completed timely and with no issue. Max and Mickey are the best consultants! More

by balverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this review! Max and Mickey are assets to our team. We hope you will visit us again for future services.

May 18, 2022

as always, joe budner took excellent care of us. he continues to be the reason we come to kay honda for service. More

by ronniewest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

DCH Kay Honda responded

Thank you for this great review, Ronnie! Joe is an asset to our team and we are thrilled to hear about your recent experience. We look forward to your next visit!

May 17, 2022

I love this place. They are very considerate of your time and I truly appreciate it. Thank you DCH. More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
May 18, 2022 -

DCH Kay Honda responded

Thank you for this kind review, KJ! We appreciate you choosing DCH Kay Honda and we look forward to your next visit.

May 14, 2022

Scheduling service and working with the service advisor was easy and the process was expedient. I thought the video explanation of my car's full inspection was a nice touch as well. More

by JerryP-67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

DCH Kay Honda responded

Thank you for this great review, Jerry! We are pleased to hear about your experience with our service department and hope you will consider us again in the future!

May 07, 2022

Great reception and check in. Very good explanation of service procedures. I was very comfortable with the whole visit. More

by Thom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

DCH Kay Honda responded

Hi, Thank you for the review! It is a pleasure to hear that we could provide you with a clear explanation of our service procedures. We look forward to doing business with you again here at DCH Kay Honda.

May 02, 2022

Worked with Maricela Oliveras. She was knowledgeable, pleasant and kept in communication with us while our van was being serviced. Highly recommend using DCH Kay Honda for servic More

by Paulalachance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricela Oliveras
May 03, 2022 -

DCH Kay Honda responded

Thanks for this great review, Paula! Maricela is as asset to our team and we look forward to your next visit.

May 02, 2022

I came in for a service on my Honda this morning and dealt with Maricela, in my opinion she was the most unprofessional employee I've came across there. She is everything but nice and lacks in REAL cust More

by Skitzkid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maricela Oliveras
May 03, 2022 -

DCH Kay Honda responded

We regret to hear about your recent experience with one of our service advisors. We would like the opportunity to learn more. Please contact me at your earliest convenience. 732-676-9971 Ken Kallok Service Manager

April 30, 2022

All departments in the dealership are well run , customer friendly and work as a total team ! From top to bottom all employees are committed to a helpful and positive customer experience !! More

by sstraleigh02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob , ( service ) Janice , ( in check out ) , Justin ( sales ), Mike Lyttle
May 03, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback! We are pleased to hear about your experience and we look forward to your next visit.

April 29, 2022

I am really disappointed how down hill this place has gone. They just hire these girls because they're "appealing to the eye" with no actual work ethic. I was waiting for about an hour and a half so I wa More

by Mick1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maricela Oliveras
Apr 29, 2022 -

Mick1972 responded

Highly disgusted with this dealer used to be a great place to get your car serviced

April 28, 2022

Technician was very informative & checked with me from time to time to keep me updated More

by 310westfourth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Apr 28, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback. We hope you will consider us again for future services.

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