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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,353 Reviews
Call Service Center (866) 906-6238

1,353 Reviews of DCH Kay Honda - Service Center

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February 01, 2024

Always excellent service and I'm treated well. Rides home and pickup were a tremendous help More

by Mark.harris
Recommend Dealer
Yes
Employees Worked With
Joe Budner(?)
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Feb 02, 2024 -

DCH Kay Honda responded

Hey Mark! Thanks for letting us know that our team has always delivered excellent service. Your feedback about the rides is great, it's awesome to hear that they were helpful. We hope to see you back at DCH Kay Honda soon!

February 01, 2024

Had tires rotated. TPMS not set properly and tire pressures were inconsistent. Everything else great More

by ralongo
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

Hello! I'm sorry to read that the TPMS was not set properly. We try our best to service our customer's cars to the best of our ability. I would like to discuss this more with you when you have the chance. We hope to serve you better in the future! Thank you, Ken Kallok - Service Manager - 732-676-9971

February 01, 2024

Very positive and friendly! I like the waiting room, the good coffee, and getting the early time slot I like for service. Questions are always answered. Overall a very good expe More

by Guenther, Barbara
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 02, 2024 -

DCH Kay Honda responded

Barbara, thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

February 01, 2024

Always pleased ? ? Usually costumer service is good. Joe or Stephany are always a pleasure to work with. Get my appointment with fairly , and quick timely manner. Most More

by Grasilvi
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 02, 2024 -

DCH Kay Honda responded

Hi Grasilvi! We're delighted to know that Joe and Stephany have been able to provide you with great service at DCH Kay Honda. Thanks for your positive feedback and come again soon!

February 01, 2024

They were very helpful and got the car done quickly Again. They were very helpful More

by MSEKOWSKI
Recommend Dealer
Yes
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Feb 02, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

February 01, 2024

It was a friendly and pleasant experience. I trust Kay Honda fully with all my service needs! More

by Primeprz
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 02, 2024 -

DCH Kay Honda responded

Hi! It's great to hear that you had a friendly and pleasant experience with our team at DCH Kay Honda. We appreciate your business and your trust. Drive safe, until next time!

February 01, 2024

Always Polite, Friendly with Smiles, Informative about the service being done and On time Great Business More

by Boats54
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 02, 2024 -

DCH Kay Honda responded

Hello! We're delighted to know you had a positive experience at DCH Kay Honda! Our team always aims to provide friendly, informative service. Thanks for the great review and we look forward to seeing you next time!

February 01, 2024

Fantastic, good communication, very satisfied Very friendly staff that addressed my problem and kept me in the loop with what was going on More

by Dannyt12
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 02, 2024 -

DCH Kay Honda responded

Danny, we're delighted to know that our team at DCH Kay Honda provided you with excellent communication and service. Thanks for sharing your experience and we hope to see you again soon!

February 01, 2024

She never came out to speak to me like I witnessed many other workers speaking to other clients, instead she sent me a video of what was wrong with my car. It was so noisy I had trouble hearing what the pr More

by annacostanza
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
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Feb 05, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Anna. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

February 01, 2024

Very professional and efficient. Technician kept me updated and suggested services via text. Very efficient. More

by ROSARIA.CEDERHOLM
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
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Feb 02, 2024 -

DCH Kay Honda responded

Hi Rosaria! We're glad to know you found our service at DCH Kay Honda professional and efficient. We always aim for clear communication with our customers. Thanks for the positive feedback. We hope to see you again soon!

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