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DCH Kia of Temecula
Temecula, CA
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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475 Reviews of DCH Kia of Temecula
July 11, 2018
Quick easy buying experience Worked online with Robert to select appropriate Kia Sorrento and negotiated the price. I was able to turn in my vehicle and drive off with my new Sorr Worked online with Robert to select appropriate Kia Sorrento and negotiated the price. I was able to turn in my vehicle and drive off with my new Sorrento in under an hour. I do not like spending hours playing the my credit manager game at a dealership. This was nice and quick which is what I do like. More
by Lvanderpool
Employees Worked With
Robert Garcia and Kendra Cardiel
July 04, 2018
Poor service and poor communication Service not completed on my vehicle and I was not informed. It wasn't until I picked up the vehicle and noticed the work wasn't completed and called Service not completed on my vehicle and I was not informed. It wasn't until I picked up the vehicle and noticed the work wasn't completed and called that I was informed. The service department scratched the paint and didn't inform me. Again it wasn't until I noticed that I was informed. They did accept responsibility and attempt to repair but the paint work was unsatisfactory. More
by 14jeanne
Employees Worked With
Nigel Payne
June 06, 2018
1st service on my new car DCH made it easy to setup my first service appointment. I went online to their website, booked the date/time, got a confirmation email, and a reminder DCH made it easy to setup my first service appointment. I went online to their website, booked the date/time, got a confirmation email, and a reminder email a few days in advance of my appointment. When I got there I was greeted by Nigel Payne who got my information and paperwork started. This was my first service with them so he waked me through what they would be doing. He was a great help, gave me an approx time when the car would be done and they were spot on. More
by Biggles
Employees Worked With
Tammy Fuentes, Nigel Payne
May 20, 2018
Fast & Great Service Nigel at DCH Kia coordinated the service for my Optima. He was professional, courteous and informative. I did not wait long for the car to be servic Nigel at DCH Kia coordinated the service for my Optima. He was professional, courteous and informative. I did not wait long for the car to be serviced and returned to me. I really appreciated the shuttle service to the shopping center while I waited for the car to be finished. More
by Kia owner
Employees Worked With
Nigel Payne
March 20, 2018
Hands down best car experience! Made the process 100% times easier! Can't thank DCH Kia enough! You all are straight AMAZING!!! Hands down best car experience I've experienced! Made the process 100% times easier! Can't thank DCH Kia enough! You all are straight AMAZING!!! Hands down best car experience I've experienced! More
by KellyMarie
Employees Worked With
Patrick Fuell, William Snyder, Tony Zita, Tee Lim
March 16, 2018
Best dealership in SoCal! A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with me and sending over quotes below MSRP. I knew I had to go in to see these deals for myself so I drove down to Temecula with the idea of test driving a Stinger GT before making any final decisions. Alan, being the fleet manager, is a very busy man, but he still took the time to introduce himself and arrange a test drive with Will Quiles. Will was extremely friendly and knew a lot about the cars he had available. We drove the Stinger around town and Will answered all of my questions in a clear and concise manner. When we arrived back at the dealership I was very satisfied with the drive but unsure of the color choices they had available. Because of this, Alan and the team at DCH Kia of Temecula worked diligently to offer me a deal I couldn't refuse. About a week after my purchase I am left extremely satisfied with my experience and my brand new car. Thank you Alan, for going above and beyond the call of duty to ensure I was satisfied with my purchase. More
by Cort A
Employees Worked With
Alan Dowdy, William Quiles
February 23, 2018
Untrustworthy Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappo Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappointed and hurt. More
by LGiacomo
Employees Worked With
Damian Naranjo
February 01, 2018
great customer service Very helpful and patient with me as I was very tired when I came in.Wound up with a great deal.Give a lot of credit to your staff for working with me. Very helpful and patient with me as I was very tired when I came in.Wound up with a great deal.Give a lot of credit to your staff for working with me. More
by Greg M Pinto
Employees Worked With
Jeffrey Fu, Patrick Fuell
January 28, 2018
Jacob Arellano was great and quick Went through AAA car buying, I live in South OC and expected to get a AAA Kia dealership and DCH Kia in Temecula popped up. Jacob sent me an email, to Went through AAA car buying, I live in South OC and expected to get a AAA Kia dealership and DCH Kia in Temecula popped up. Jacob sent me an email, told him the model, color and Trim I wanted, within the day, he had an out the door price for me, AAA discount, the Kia rebates, the dealer discount and it blew away anything I had gotten including Costco. And it was nice to handle stuff over in internet since Temecula is a bit of a poke from South Orange County. It worked out today that we were out that way playing golf, I had my buddies drop me off Jacob helped me right away, we got the paperwork going, the car was brought in from another dealer, prepped and ready to go, all within a DAY. But of a wait with the finance manager but when is that ever quick at any dealer espcially since it was a saturday afternoon and they had plenty of customers in front of me. In the meantime they had brought my car into an empty end of the showroom for me to look it over, I was very imressed with that and Jacob gave me a very well informed tutorial of the car. I like Sales people who know the product they are selling. Doing this over the internet, and dealing with the dealership was very painless. More
by kiaowner
Employees Worked With
Jacob Arellano-Bonnett, William Snyder
January 28, 2018
Basic Maiintenance Kristina Duvall was very attentive, quick, informative and overall helpful with my questions as it related to my vehicle and future need for service. Kristina Duvall was very attentive, quick, informative and overall helpful with my questions as it related to my vehicle and future need for service. I appreciated that she took the time to speak with me. Melanie More
by Melanie
Employees Worked With
Kristina Duvall
