DCH Kia of Temecula

Great Service Kristina and the service department are great. Everything was done quick and I am very satisfied. I highly recommend DCH Kia of Temecula to anyone loo Kristina and the service department are great. Everything was done quick and I am very satisfied. I highly recommend DCH Kia of Temecula to anyone looking for great service More

Recent Service Visit Nigel Payne was at my car door soon after I drove up to the service entrance. He was friendly, efficient, accommodating, and informative. I left my Nigel Payne was at my car door soon after I drove up to the service entrance. He was friendly, efficient, accommodating, and informative. I left my car overnight for servicing and he called me several times to keep me informed about the service. I left a couple of messages on his direct line and he always got back to me in a timely manner. DCH needs to hold onto Nigel Payne!!! More

Quick easy buying experience Worked online with Robert to select appropriate Kia Sorrento and negotiated the price. I was able to turn in my vehicle and drive off with my new Sorr Worked online with Robert to select appropriate Kia Sorrento and negotiated the price. I was able to turn in my vehicle and drive off with my new Sorrento in under an hour. I do not like spending hours playing the my credit manager game at a dealership. This was nice and quick which is what I do like. More

Poor service and poor communication Service not completed on my vehicle and I was not informed. It wasn't until I picked up the vehicle and noticed the work wasn't completed and called Service not completed on my vehicle and I was not informed. It wasn't until I picked up the vehicle and noticed the work wasn't completed and called that I was informed. The service department scratched the paint and didn't inform me. Again it wasn't until I noticed that I was informed. They did accept responsibility and attempt to repair but the paint work was unsatisfactory. More

1st service on my new car DCH made it easy to setup my first service appointment. I went online to their website, booked the date/time, got a confirmation email, and a reminder DCH made it easy to setup my first service appointment. I went online to their website, booked the date/time, got a confirmation email, and a reminder email a few days in advance of my appointment. When I got there I was greeted by Nigel Payne who got my information and paperwork started. This was my first service with them so he waked me through what they would be doing. He was a great help, gave me an approx time when the car would be done and they were spot on. More

Fast & Great Service Nigel at DCH Kia coordinated the service for my Optima. He was professional, courteous and informative. I did not wait long for the car to be servic Nigel at DCH Kia coordinated the service for my Optima. He was professional, courteous and informative. I did not wait long for the car to be serviced and returned to me. I really appreciated the shuttle service to the shopping center while I waited for the car to be finished. More

Hands down best car experience! Made the process 100% times easier! Can't thank DCH Kia enough! You all are straight AMAZING!!! Hands down best car experience I've experienced! Made the process 100% times easier! Can't thank DCH Kia enough! You all are straight AMAZING!!! Hands down best car experience I've experienced! More

Best dealership in SoCal! A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with A short 10 minutes after requesting a quote on TrueCar.com, Alan Dowdy, the fleet and internet sales manager at DCH Kia of Temecula, was in touch with me and sending over quotes below MSRP. I knew I had to go in to see these deals for myself so I drove down to Temecula with the idea of test driving a Stinger GT before making any final decisions. Alan, being the fleet manager, is a very busy man, but he still took the time to introduce himself and arrange a test drive with Will Quiles. Will was extremely friendly and knew a lot about the cars he had available. We drove the Stinger around town and Will answered all of my questions in a clear and concise manner. When we arrived back at the dealership I was very satisfied with the drive but unsure of the color choices they had available. Because of this, Alan and the team at DCH Kia of Temecula worked diligently to offer me a deal I couldn't refuse. About a week after my purchase I am left extremely satisfied with my experience and my brand new car. Thank you Alan, for going above and beyond the call of duty to ensure I was satisfied with my purchase. More

Untrustworthy Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappo Went back on their word! Processed a payment before the agreed processing date. Now are saying that agreement was not made. Very unhappy! Very disappointed and hurt. More