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DCH Kia of Temecula
Temecula, CA
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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475 Reviews of DCH Kia of Temecula
February 23, 2016
2nd Car at DCH Temecula This is our 2nd car that we've bought from DCH in the last 2 years. The first purchase was with a young man by the name of Javier. My wife and I knew This is our 2nd car that we've bought from DCH in the last 2 years. The first purchase was with a young man by the name of Javier. My wife and I knew exactly what we wanted, the terms and we were not desperate. We called and spoke to Javier and let him know what we were looking for. Didn't want to worry about any games or the old haggle and wear you down. He assured me they wouldn't and they didn't. I mean it's a dealership and they are a business, so some negotiations took place. But I've dealt with 8+ hour experiences before where you were completely drained. But it went very smoothly and they did exactly what they said. In our recent purchase we worked with Damien (sales mgr) and Greg (sales associate) and it went smoothly the 2nd time. In fact, we went there to buy a used car and got a lease for less. The whole transaction took less than 3 hours. It took longer waiting for the car to get prepped and gassed up. Both Greg and Damien were excellent to work with. Had some great convo with Greg as we were waiting. Nice guy and a pleasure to do business with. In both instances Bill handled our financing and he is a great guy. Had some great talks on politics, kids, grandkids, and life in general. No pressure and we got what we wanted. Very happy and would do business again! More
by Moe
Employees Worked With
Greg Dernbach, Damien, Bill Snyder
February 19, 2016
A good time had by all I just want to thank Greg Dernbach for the excellent sales experience I was shopping with my 10 year old daughter and he made it a wonderful experienc I just want to thank Greg Dernbach for the excellent sales experience I was shopping with my 10 year old daughter and he made it a wonderful experience. His knowledge of the vehicles and his happy outgoing personality really helped alot. His loyalty to his dealership and pride of the product should make the dealership proud...honestly I had just started looking for a car and if he hadn't helped me I wouldn't have bought it but he made me feel like I was getting a great car so I bought it I feel like I made a friend for life. I will definately do business with him in the future and have many people to refer to him thanks again Greg awesome job. More
by Sandiclaus
Employees Worked With
Greg Dernbach
February 17, 2016
Excellent Mr leo is a nice dealer he do everything to helped me to purchase the brandnew car even my credit is not good.I do recommend him 101%.. Mr leo is a nice dealer he do everything to helped me to purchase the brandnew car even my credit is not good.I do recommend him 101%.. More
by Alison
Employees Worked With
Leo Bautista, Bill Snyder
February 16, 2016
2011 KIA Sorano I presented a coupon I received to Mike Martinez. Mike made sure that I received the discounts I inquired about, he also made sure as I added things t I presented a coupon I received to Mike Martinez. Mike made sure that I received the discounts I inquired about, he also made sure as I added things to be done additional discounts from the coupon also be applied. As a result, I was comfortable to add things to be done. Mike made sure the detailing was done perfectly. The car looked every bit as good as the day I bought it 40,000 miles ago from KIA of Temecula DCH. I trust Mike fully and recommend him highly to anyone wishing to service their KIA! More
by Whittalll
Employees Worked With
Mike Martinez - Service
February 05, 2016
Optima purchase We came in to purchase an OPTIMA for my Daughter attending College. Leo the finance department assisted us in making the purchase happen from beginni We came in to purchase an OPTIMA for my Daughter attending College. Leo the finance department assisted us in making the purchase happen from beginning to the end. Such dedication towards customer assistance was great. The experience with the other KIA Dealership was disappointing, as if they were discouraging us from buying the car there. My Daughter is now a positive driver of a 2016 Optima and is looking forwarded towards her future challenges with College. Thanks again. More
by jm1235a
Employees Worked With
LEO, Bill Snyder, Biagio Sanzone
January 29, 2016
Excellent Excellent Excellent Donny Worley was a God send. He stayed with me through the entire process making sure I got the best deal and was satisfied. Thank you Donny I won't f Donny Worley was a God send. He stayed with me through the entire process making sure I got the best deal and was satisfied. Thank you Donny I won't forget you. More
by Nana
Employees Worked With
Donny Worley
January 15, 2016
Bill Snyder Bill was probably one of the coolest guys I've ever met. Not only was he concerned about my well-being and safety, he took care of me and is genuinel Bill was probably one of the coolest guys I've ever met. Not only was he concerned about my well-being and safety, he took care of me and is genuinely a nice guy, the kind you don't find anymore. Thanks again, Bill. You're awesome! More
by Melissa5285
Employees Worked With
Bill Snyder
January 12, 2016
Another great experience with the KIA service department Saw Emma again today for a service call, and as usual she was extremely helpful. A great service team all the time. We would not take our two autos to Saw Emma again today for a service call, and as usual she was extremely helpful. A great service team all the time. We would not take our two autos to any other center. More
by Janice
Employees Worked With
Emma Dowdy
December 28, 2015
Pleasant Car Buying Experience Well, after 15 years of the same car, it came time to replace it. So we found ourselves at DCH Kia Temecula expecting to just see what is out there. Well, after 15 years of the same car, it came time to replace it. So we found ourselves at DCH Kia Temecula expecting to just see what is out there. I had looked and the Soul online and the ones driven by work colleagues, and figured they were worth looking at. Upon arrival we were greeted by Donny Worley who was quite personable and didn't have that "salesman" aura about him. We surveyed the lot and then looked at the Soul. The Soul sold itself for the price point. We then worked with Kris Freeman on seeing if the numbers would work. Again, Kris was also personable. While his job is obviously to try to have the customer leave with a new car, he pursued his goal without pressure. They did their job well as we did purchase a new Soul. There was no pressure, lots of help, and was quite a relaxed environment. Bottom line is I would recommend both the car and the dealership. More
by TAHall
Employees Worked With
Donny Worley, Kris Freeman, Biagio Sanzone
December 10, 2015
30,000 Mile Service Efficient check in process. Service was completed earlier than anticipated greatly appreciated having opted to wait even though I was offered the fre Efficient check in process. Service was completed earlier than anticipated greatly appreciated having opted to wait even though I was offered the free shuttle service. Comfortable waiting area, with a choice of hot beverages. Was also offered a snack while waiting. Explained work done on car upon completion. Professional, friendly, thorough Personnel. Thank you for the bonus car wash! More
by Happy Camper 10+++
Employees Worked With
Gary Suit
