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DCH Kia of Temecula
Temecula, CA
475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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475 Reviews of DCH Kia of Temecula
June 06, 2016
Fantastic Service Department We recently had our 2016 Sportage serviced for oil change and as usual were quite pleased with the scheduling, timeliness and on time completion promi We recently had our 2016 Sportage serviced for oil change and as usual were quite pleased with the scheduling, timeliness and on time completion promised by our favorite service rep, (Emma). I'm writing this review to underscore the incredible commitment and focus on exceeding customer expectations from Emma and their service department. Emma for example, takes extra time to provide full explanation to any questions or concerns that you may have and is passionate about providing the best customer experience possible and has excellent communication skills.. My wife and I have found this to be true with all of the Service Department staff. Gary's (service manager) sets the tone with his professionalism and commitment to his customers and is serious about promoting nothing but exceptional service from his talented team. Although I still have some questions regarding the upkeep and long term maintenance of my vehicle, I have no doubts that Gary's team will work to give us the best explanations / advice available. To those potential Kia Buyers who are contemplating buying from this dealership...Trust me. (I've been around the block many times and have had my share of bad experiences). you can have high confidence that you will be treated with the upmost respect and will quickly recognize their commitment to Customer Service Excellence!! Sincerely, Shawn Temple More
by TemeculaWineSnob
Employees Worked With
Emma (service rep), Gary Suit
June 01, 2016
Great experience!!! Joey Gonzalez was very kind and patients throughout the entire process. He was quite knowledgeable about the vehicle and he didn't know something he m Joey Gonzalez was very kind and patients throughout the entire process. He was quite knowledgeable about the vehicle and he didn't know something he made sure to find out. Thank you Joey and the rest of the Kia family for everything. Love my 2017 Kia Spotage Ex!!!!!! More
by Marisa2dez
Employees Worked With
Kris Freeman
May 18, 2016
By far the best! Ashley Tobey was our first contact upon arrival. Right away we felt comfortable with her. She was relaxed, asked questions and showed us what we wante Ashley Tobey was our first contact upon arrival. Right away we felt comfortable with her. She was relaxed, asked questions and showed us what we wanted to see. We were there for 1 of the Internet deals and while we were given options we were never subjected to pressure to buy something we didn't want. No doubt this has to do with Chris the sales manager. Kris is a endangered species in car sales. He was kind, light hearted but very dedicated to his product. What spoke volumes to me was that at no time did my daughter (who the car was for) feel uncomfortable. She actually enjoyed the experience! We told her that buying a car had never been this easy and pressure free. Thank you to the Italian loan processor (can't remember his name) he was great too. I give 100 stars to this dealership! And Ashlie, thank you, our family will not soon forget your kindness! More
by Poolguy68
Employees Worked With
Ashley Tobey in sales. A huge reason we didn't go home and think about it. , Kris Freeman, Biagio Sanzone
May 07, 2016
Great service. Just had our 2017 Sportage Perma plated. Great Service at the service Dept. Also would recommend seeing Cory Miller in Sales when looking to buy. Just had our 2017 Sportage Perma plated. Great Service at the service Dept. Also would recommend seeing Cory Miller in Sales when looking to buy. More
by Timothy Lee
Employees Worked With
Mr. Martinez
May 07, 2016
sales Bought a 2017 Sportage LX 2 1/2 weeks ago. Cory Miller in sales was Great. Very informative and No BS. Price was set we bought. Bought a 2017 Sportage LX 2 1/2 weeks ago. Cory Miller in sales was Great. Very informative and No BS. Price was set we bought. More
by Timothy Lee
Employees Worked With
Cory Miller
May 03, 2016
My visit to Kia of temecula The staff are nice, polite and they take time to listen to yon, they never try to make you to do more than what is needed to be done on your car, they The staff are nice, polite and they take time to listen to yon, they never try to make you to do more than what is needed to be done on your car, they gave me a complimentary car wash. More
by ksobouti
Employees Worked With
unfortunately I don't remember the names
April 20, 2016
Great service, fast efficient and courteous, I was very pleased with the service I received and would highly recommend this service department to anyone. Thank you for your fine service and I ap I was very pleased with the service I received and would highly recommend this service department to anyone. Thank you for your fine service and I appreciate the rapid turn a round.;xxxxxxxxxxxxxxxxxxxxxxxxx;xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxzxxxxxxzzxzzzzzxzz More
by Niblick
Employees Worked With
Emma
April 17, 2016
KIA acts with professionalism! We have a 2012 KIA that just had a Safety Recall for the transmission hose recall. The hose burst two days before we received the letter. Our mechanic We have a 2012 KIA that just had a Safety Recall for the transmission hose recall. The hose burst two days before we received the letter. Our mechanic replaced both hoses without a problem. Then the Recall Letter came and KIA stepped up to the plate after one phone call. We took the car to the dealership and without any cost to us they replaced everything that my mechanic put in so the warranty would be valid. Really professional! They did a fast job we could not be more satisfied. Thanks KIA! More
by KIA GUY
Employees Worked With
Gary Suit, Gary Suit
April 15, 2016
Purchase of new Kia Soul Thanks to Joey & Kris for their help in making my purchase of a 2016 KIA Soul a reality. I will certainly recommend them to friends. 4/13/16 MaryAn Thanks to Joey & Kris for their help in making my purchase of a 2016 KIA Soul a reality. I will certainly recommend them to friends. 4/13/16 MaryAnn Ahola More
by Mak
Employees Worked With
Joey Gonzales , Kris Freeman
April 05, 2016
Fastest oil change I've ever experienced Thought I would stop by and see if I could get a quick oil change. Emma told me they could get it done in just about an hour. Well done Emma, well don Thought I would stop by and see if I could get a quick oil change. Emma told me they could get it done in just about an hour. Well done Emma, well done. You guys really hit the mark. I was in and out of there in about 1 hour and ten minutes. Excellent job. More
by John Smiertelny
Employees Worked With
Emma Dowdy
