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DCH Kia of Temecula
Temecula, CA
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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371 Reviews of DCH Kia of Temecula
January 06, 2014
Both Emma Dowdy, and Michael are very pleasnt and knowledgeable. They keep me advised of what is going on with my vehicle and when it will be finished if I am waiting. It is this personal service knowledgeable. They keep me advised of what is going on with my vehicle and when it will be finished if I am waiting. It is this personal service that brings me back to DCH Kia. More
by DevilDog1562
Employees Worked With
Emma Dowdy
Helpful January 03, 2014
"DCH" Kia of Temecula is great... These guys are more than fair! The whole staff is more than willing to work with you to make a deal that is both fair for the seller and the buyer. I would buy are more than fair! The whole staff is more than willing to work with you to make a deal that is both fair for the seller and the buyer. I would buy another car from these professionals in the future. Respectfully, Terry Russell More
by Whollyxxxx
Employees Worked With
Mark Black supper sales Rep and Eddie Sales Manager
January 01, 2014
The employees of DCH Kia of Temecula are knowledgeable,courteous and professional. They kept me informed every step of the way. The people in customer service were friendly and very helpful knowledgeable,courteous and professional. They kept me informed every step of the way. The people in customer service were friendly and very helpful. The oil change and warranty work was completed promptly and with expertise . I really appreciated the shuttle service. I will gladly bring my Kia to DCH Kia of Temecula for all my repair and service needs. More
by ronan0850
Employees Worked With
Cheryl and Emma
December 31, 2013
This was my first visit to the service department and it was outstanding. Mike was very helpful in explaining the problem and getting my car scheduled for the necessary repair. He gave me an estimate of h was outstanding. Mike was very helpful in explaining the problem and getting my car scheduled for the necessary repair. He gave me an estimate of how long the repair would take and it was actually finished sooner. He also checked for any recalls, etc. The only downside to my experience was that I am very sensitive to the smell of smoke. While I am sure no one actually smoked in my vehicle, I'm guessing one of the employees who drove it was a smoker and the smell from their clothing left a bit of a lingering odor in the car. More
by Memasuds
Employees Worked With
Mike in service
December 29, 2013
From the time I arrived, I was greeted cheerily, explained the service required and given an estimated time for completion. The call came telling me my car was ready earlier than predicted. Not on explained the service required and given an estimated time for completion. The call came telling me my car was ready earlier than predicted. Not only was the car ready, but the service was explained along with what needs to be done at the next service. My car was also checked to see if any recalls had not been done. More
by barbierri
Employees Worked With
Mike in Service
December 29, 2013
The staff was friendly. There was no pressure to buy. Jose and Eddie were very helpful in educating me on cars and the different options I had (i.e., lease versus purchase). Thanks! Jose and Eddie were very helpful in educating me on cars and the different options I had (i.e., lease versus purchase). Thanks! More
by rdeddeh
Employees Worked With
Jose and Eddie
September 07, 2013
Damien was great, straight forward and honest. I would highly recommend seeking him out if buying a car at DCH Kia. We love our new Sportage. highly recommend seeking him out if buying a car at DCH Kia. We love our new Sportage. More
by Cricketgirl78
Employees Worked With
Damien
July 28, 2013
FANTASTIC! This is the word to describe my experience at DCH Kia of Temecula. From the moment I walked in Don made me feel like a valued customer, even before he asked my name. The sales process was extreme DCH Kia of Temecula. From the moment I walked in Don made me feel like a valued customer, even before he asked my name. The sales process was extremely effective, efficient and simple. As I had some specific needs Don introduced me to Charles. Don and Charles compassionately listened to my needs and then came up with a solution. I drove out with my Kia Rio that very same day. Every other car dealership in Temecula that I stopped at, was a typical "old school" car shopping experience - the exact same xx you would expect from a predictable car dealership. DCH KIa of Temecula was a very comfortable, easy and extremely satisfying buying experience. More
by hkotliar
Employees Worked With
Don and Charles
July 24, 2013
My husband and I purchased our 2013 Optima EX in March. Brandon was very friendly, knowledgeable. We were in and out of the dealer in about 4 hours. It would have been faster, but the car was just delivere Brandon was very friendly, knowledgeable. We were in and out of the dealer in about 4 hours. It would have been faster, but the car was just delivered to the dealer that day and it needed to be preped. We are so happy with our purchase. Thank you DCH for a wonderful experience. We will definitely purchase our next car from DCH. More
by Tammi92592
Employees Worked With
Brandon Holland
July 01, 2013
So far after over a year of owning a 2012 Kia Forte the experience has been nothing less of disappointing. The engine will probably last but the fabric and interior have been poorly designed. (snag, scuff, experience has been nothing less of disappointing. The engine will probably last but the fabric and interior have been poorly designed. (snag, scuff, scratch and they say it is not covered with bumper to bumper warranty) Just last week the windshield shattered and it has taken them a week to correct their recall. Today I went to pick up the car only to have the outside filthy and the inside still covered in glass. Who in the world would try and give a car back like that after their windshield shattered on my daughter. Horrible customer service and care. Would not refer anyone to this company ever. More
by ttownsend
Employees Worked With
Emma & Gary
