DCH Montclair Acura

Excellent customer service We just leased our first Acura vehicle and can't say more wonderful things about this dealership. We weren't sold on an Acura vehicle, and were shoppi We just leased our first Acura vehicle and can't say more wonderful things about this dealership. We weren't sold on an Acura vehicle, and were shopping around while we considered other manufactures. However, the exceptional service and response from DCH Montclair Acura swayed us and we chose an Acura MDX. While other dealerships played games with us, gave us insane pricing, and flat out refused to return calls, DCH Montclair Acura was incredibly responsive. I can't say more positive things about DCH's internet contact, Sandralie. She would respond back to our emails within minutes, if it took her even that long, even late at night or on Sundays. Sandralie's exceptional customer service kept us coming back to discuss the Acura options at DCH. When we came in to finalize the deal, Walter was extremely professional. He clearly had a lot going on (we stopped by on a busy Saturday on a holiday weekend to sign the papers and pick up the car), but he made dealing with us a priority and never made us wait. He took the time to go over all the lease documents and made us feel comfortable. He then took additional time to explain the car details and set us up, never making us feel rushed. He is exactly who you want as a car salesman - a man knowledgeable with the car and a straight shooter. In all my years purchasing/leasing vehicles, I've never had a better experience than with Sandralie and Walter at DCH. When our lease is up and we're shopping around for a new car in 3 years, our first stop will be DCH. More

Got us the vehicle we wanted at the right price. Everyone was accommodating and helpful. Walter was especially patient and hooked us up with the car we wanted. And, the price was exactly what we were Everyone was accommodating and helpful. Walter was especially patient and hooked us up with the car we wanted. And, the price was exactly what we were told it would be. I cannot praise him enough. Ditto for Colleen who fielded my initial call because Walter was out of the office when I called. More

Excellent Customer Service We have worked with Walter for a few years now. He continues to deliver exceptionally good customer service. We look forward to working with him agai We have worked with Walter for a few years now. He continues to deliver exceptionally good customer service. We look forward to working with him again in the future. More

Very professional Everyone was very professional I would definitely recommend this place. I was on the market looking for a new vehicle and Robert was very helpful and Everyone was very professional I would definitely recommend this place. I was on the market looking for a new vehicle and Robert was very helpful and hands on in letting me know about the models and options that I have in purchasing it. More

Great service and team! The team went above and beyond to rectify minor hiccups. Although I don't see his name listed, the business manager was also very knowledgable and hel The team went above and beyond to rectify minor hiccups. Although I don't see his name listed, the business manager was also very knowledgable and helpful with exploring bank rates and add-on services. More

Great service!!!! Was looking around for a vehicle and Robert Colon gave great information on what was being sold. Definitely coming back to finalize my decision with h Was looking around for a vehicle and Robert Colon gave great information on what was being sold. Definitely coming back to finalize my decision with him. More

Great Experience Meeting all our needs I called over 7 Acura dealerships in the tristate area searching for "Just the Right" Offer! DCH & Robert were able to meet all my expectations I was I called over 7 Acura dealerships in the tristate area searching for "Just the Right" Offer! DCH & Robert were able to meet all my expectations I was looking for in a new lease. Being a 1st time parent and 1st time SUV buyer, I had certain needs, expectations and standards. I have leased with Mercedes for the past 3 years and I can't express enough how Acura has exceeded my expectations, surpassing any experience I have ever had with Mercedes. I would highly recommend visiting Robert at DCH if you are looking to Buy or Lease! More

Very nice dealership , i have Beautiful Acura RDX Richard made my experience at DCH Montclair Acura amazing. He was considerate, helpful, and made my first transaction at a car dealership memorable. T Richard made my experience at DCH Montclair Acura amazing. He was considerate, helpful, and made my first transaction at a car dealership memorable. The entire process was done with ease. The atmosphere and staff at Montclair Acura sets the bar incredibly high. More

Professional It was a pleasure dealing with Fred Hill very professional and knowledgeable I will definitely recommend him and the dealership came in for a use car It was a pleasure dealing with Fred Hill very professional and knowledgeable I will definitely recommend him and the dealership came in for a use car and had an awesome experience More

Good experience Was in the market for a use vehicle didn’t know what direction I wanted to take thanks to Fred he showed me multiple vehicles and I purchased a nice Was in the market for a use vehicle didn’t know what direction I wanted to take thanks to Fred he showed me multiple vehicles and I purchased a nice SUV. Thanks Fred More