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DCH Montclair Acura

Verona, NJ

4.7
2,592 Reviews
Welcome to DCH Montclair Acura in Verona, New Jersey…New Jersey's #1 Volume Acura Dealer.* We have an large selection of New Acura and Certified Pre-Owned Acura Vehicles as well as many other brands. Please search our entire Inventory to find the perfect vehicle for you. Our Acura Service Department is committed to providing you with superior customer service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Verona Area. No matter if you’re driving from NYC or any of the Northern New Jersey suburbs you’re sure to find the Acura of your dreams at DCH Montclair Acura where we are Delivering Customer Happiness Everyday! *#1 Volume ranking based on 2015, 2016 & 2017 New Acura Sales by AHM.
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100 Bloomfield Ave.

Verona, NJ

07044

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Showing 2,592 reviews

June 14, 2023

Bonnie Malcomson made car-buying a very pleasant experience for our family. I bought a new family vehicle on my birthday, and Bonnie made it extra-special by putting a big red ribbon on the vehicle More

by Straws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Reci, Bonnie Malcomson
Jun 15, 2023 -

DCH Montclair Acura responded

Hello, Purchasing a vehicle should be a pleasant experience, and it will make Bonnie's day hearing she helped your family enjoy theirs through stress-fee, straightforward guidance. Our dedication to your satisfaction has only just started, and we're here to support with anything needed down the road. Reach out or drop by to see us again here DCH Montclair Acura anytime, and we wish you safe travels ahead.

June 05, 2023

Bonnie helped us with purchasing a used car after we'd looked for a few months in a difficult market without success. We'd never been to the dealership before and came to see a couple of cars we'd seen o More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bonnie Malcomson
Jun 07, 2023 -

DCH Montclair Acura responded

Hi Ken, congrats on your new ride! We are happy to hear Bonnie was professional and informative during the car buying experience. Let us know if we can assist with anything in the future!

June 03, 2023

Nitin Bassi, the General Sales Manager, reached out to me immediately after posting my review/complaint regarding not receiving my plates and registration within the allotted period of time following the pur More

by HSF
Recommend Dealer
Yes
Employees Worked With
Mark Simon - Manager - 0 Stars , Bonnie Malcomson
Jun 16, 2023 -

DCH Montclair Acura responded

Hello, Thank you for staying in contact with me as I work to resolve this issue. We understand this is frustrating and sincerely appreciate your patience. I will be reaching out to you soon, and if you need to speak with me prior, please feel free to do so. Nitin Bassi 973-433-6251 General Sales Manager

Jun 19, 2023 -

HSF responded

I want to take the time to follow up on my original review and the situation I had been dealing with at DCH Montclair Acura. Nitin Bassi, the General Sales Manager, reached out to me immediately after posting my review/complaint and within a week's time, had resolved the situation for me and got me my plates and registration, along with a reimbursement for the costs that I had accrued due to the delay. He was very professional and courteous while staying in contact with me on a daily basis to keep me updated on where we were in the process. Once the plates and registration were in his possession, he had them overnighted to me for next morning delivery. Thank you Nitin for your professionalism and the rapid response to my issue and as promised I will take down my original posting.

June 02, 2023

Bonnie was an absolute pleasure to deal with while purchasing a 2023 MDX. The sales process was quick, straightforward and took much less time than I expected. I would highly recommended DCH Montclair More

by Sbosco0015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonnie Malcomson
Jun 05, 2023 -

DCH Montclair Acura responded

Congrats on your new MDX! We're glad to see Bonnie was a pleasure to work with during the car buying experience. Let us know if we can assist with anything in the future!

June 02, 2023

Dealership is great with a large selections of vehicles . Great service , no pressure and will work with you. More

by Michael.tubelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vipin Rishi, Bonnie Malcomson
Jun 05, 2023 -

DCH Montclair Acura responded

We appreciate this awesome feedback, Michael. Our team looks forward to your next visit!

May 28, 2023

DCH Acura of Verona has a FANTASTIC team except for two highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Ma More

by VERY UNHAPPY CUSTOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name of employee NOT PROVIDED
May 30, 2023 -

DCH Montclair Acura responded

It’s unfortunate to see you feel this way despite our best efforts. The hostile and inappropriate manner in which you conducted yourself during your visit was not appreciated by our team. Threats against our team members are taken very seriously and this resulted in the police department getting involved. We do not have the desire to reconcile this matter and wish you well moving forward. DCH Montclair Acura Team

May 25, 2023

My husband and I just got another car from DCH with Walter's help. He made the process fast, easy, and hassle free. He is one of the reasons we have been coming back for many years. Will continue to More

by New car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

DCH Montclair Acura responded

It's wonderful to see you had a fast, easy and hassle-free experience with Walter. Come see us again soon!

May 24, 2023

The employees are friendly and easy to work with. Got us out quickly. Will go back More

by New car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

DCH Montclair Acura responded

Glad to see our team had you back on the road in no time! See you again soon!

May 24, 2023

Great experience working with Walter Goldman, consummate professional. People are easy to work with and very knowledgeable. Everything transact it very smoothly and we will be coming back. More

by Swannbaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vipin Rishi
May 26, 2023 -

DCH Montclair Acura responded

We are happy to see you had a great experience working with Walter. Until next time, enjoy the road ahead!

May 24, 2023

Walter Goldman from DCH Montclair Acura has helped me again to purchase a vehicle. This is my 6th Acura I am buying from him for the last 16 years. I am a loyal customer for reason. Walter goes above a More

by Marina R
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

DCH Montclair Acura responded

We truly appreciate your patronage and recommendation, Marina! Glad to see Walter always goes above and beyond when you visit. Our team is looking forward to seeing you again in the future!

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