DCH Montclair Acura

DCH Acura of Verona has a FANTASTIC team except for two highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Ma highly UNPROFESSIONAL and RUDE employees. I arrived there the other day under very strenuous circumstances and was being tended to by the AMAZING, Mauricio, Marie, Ashley, Valerie amd Manny. All their hard work and kindness was completely UNDONE by one of their mechanics who had it in his head that I worked for him. This person started barking orders at me while I was patiently waiting for my service to be finished. When I asked him to clarify the disaster that was coming out of his mouth, I was treated to the same disrespect. Once his manager came out, the song and dance began in earnest. His manager, Sean, would refuse to ñrovide me with his name, promised some sort of write up, etc... I have not seen any proof of reprimand, instead, all I have received is push back. I ALSO pre paid for services that are due and will now demand an immediate refund if these services are not rendered. If the dealership requires a refresher, since they seem to have forgotten, I will gladly provide receipt of payment. I have asked for an apology from this employee, I have received none. This person should not be working directly with customers, they obviously have zero customer service training. More

My husband and I just got another car from DCH with Walter's help. He made the process fast, easy, and hassle free. He is one of the reasons we have been coming back for many years. Will continue to Walter's help. He made the process fast, easy, and hassle free. He is one of the reasons we have been coming back for many years. Will continue to return as long as he is there. More

The employees are friendly and easy to work with. Got us out quickly. Will go back Got us out quickly. Will go back More

Walter Goldman from DCH Montclair Acura has helped me again to purchase a vehicle. This is my 6th Acura I am buying from him for the last 16 years. I am a loyal customer for reason. Walter goes above a again to purchase a vehicle. This is my 6th Acura I am buying from him for the last 16 years. I am a loyal customer for reason. Walter goes above and beyond and makes your experience truly pleasant. I can always rely on good advise and honest opinion. I would highly recommend both Walter Goldman and the dealership for anyone shopping for a car. More

Great experience working with Walter Goldman, consummate professional. People are easy to work with and very knowledgeable. Everything transact it very smoothly and we will be coming back. professional. People are easy to work with and very knowledgeable. Everything transact it very smoothly and we will be coming back. More

Walter was very patient with me as well as honest throughout the entire process. He truly took into consideration everything that I had to say and fought to get me the best deal. Thank you Walter! throughout the entire process. He truly took into consideration everything that I had to say and fought to get me the best deal. Thank you Walter! More

Everyone at the dealership was welcoming and accommodating. Everything was done in a timely fashion. This is my 3rd vehicle from DCH Montclair Acura and I will continue being a loyal customer. accommodating. Everything was done in a timely fashion. This is my 3rd vehicle from DCH Montclair Acura and I will continue being a loyal customer. More

My Outstanding and Phenomenal Experience with the BEST dealer! Thank you to Fred Hill for making my experience run smoothly and from the beginning he was very attentive and made sure I got exactly what I dealer! Thank you to Fred Hill for making my experience run smoothly and from the beginning he was very attentive and made sure I got exactly what I needed. Another big thank you to Vipin Rishi from financing…he was outstanding and really gave me the BEST DEAL!! If you are interested in purchasing a car I def recommend DCH Montclair Acura because the whole staff is amazing and great customer service. You def won’t regard it!!!! My experience was 10/10!!! Thanks again Fred and Vipin you guys were awesome! More

I was very pleased with the service I received from Bonnie and DCH Acura Montclair. They went above and beyond to help me with the purchase of my Acura TLX. Would highly recommend both Bonnie and the d Bonnie and DCH Acura Montclair. They went above and beyond to help me with the purchase of my Acura TLX. Would highly recommend both Bonnie and the dealership for anyone shopping for a car. More

I came in to the dealership for an Acura integra, Bonnie took me for a test drive, somehow she sent me to her magician finance manager Al and he got me approved with my atrocious credit. she found me a 2023 took me for a test drive, somehow she sent me to her magician finance manager Al and he got me approved with my atrocious credit. she found me a 2023 Acura Integra with great incentives with my requested red interior! She went above and beyond to help me I couldn’t ask for a better sales representative! I’m very happy and couldn’t be more satisfied! ASK FOR BONNIE she is honest and will get you the best deal! Thank you Bonnie !!! More