DCH Montclair Acura

Wonderful! My lease was up and this is my second time working with Walter Goldman. He is very easy to talk to, understanding and makes everything go very smoothl My lease was up and this is my second time working with Walter Goldman. He is very easy to talk to, understanding and makes everything go very smoothly. I love leasing from Acura. Walter and everyone there are very professional and never pressure you into a purchase. I highly recommend Walter if you are looking for a new car. More

Outstanding sales experience This team struck the perfect balance of making sure I knew what was available and the options without being overly salesy. And they made it feel like This team struck the perfect balance of making sure I knew what was available and the options without being overly salesy. And they made it feel like negotiating was a straightforward process where we all get a fair deal. And this is coming from someone that has no problem complaining. Hats off to Barry and team for making it easy. I've no doubt I got the right car and dealership. More

Clean, friendly, knowledgable. Oh and humorous This was the third time that we purchased a vehicle from DCH. It is always a terrific experience. They really take the "ugh" out of buying a car. W This was the third time that we purchased a vehicle from DCH. It is always a terrific experience. They really take the "ugh" out of buying a car. We will will be back... More

Good delaership Traded my Acura TL in for a Lexus GS350. Car was in great shape, got a fair trade for my TL and the dealership handled any issues that have come up. W Traded my Acura TL in for a Lexus GS350. Car was in great shape, got a fair trade for my TL and the dealership handled any issues that have come up. Would buy there again. More

Very professional, efficient and accommodating. When I entered the showroom one Thursday night this past November, I was greeted by an extremely friendly receptionist, who after determining the purp When I entered the showroom one Thursday night this past November, I was greeted by an extremely friendly receptionist, who after determining the purpose of my visit- to look at the new vehicles being offered by Acura, directed me to a salesperson, Lora Moore. Laura is very knowledgeable and she explained the features of the vehicle I was interested in, and what options were available. We then discussed the price for the vehicle I wanted to lease, the RDX, and the equipment I wanted. The deal was concluded the same evening. A misunderstanding developed about one of the features I expected to be getting and with the help of the Sales Manager, Robert Westervelt, this misunderstanding was resolved to my complete satisfaction. I could not help but feel that everyone I had any contact with at the dealership was interested in my satisfaction with my buying experience. But the way Lora and Bob extended themselves was something very special. The DCH Montclair Acura dealership should be very pleased with the way their people treat its customers- but especially Lora and Bob. LC More

RE: Harry Jones Mr. Jones has exceptional customer service skills. He had made everything extremely smooth and precise. I believe that this has been my best experien Mr. Jones has exceptional customer service skills. He had made everything extremely smooth and precise. I believe that this has been my best experience at a dealer so far. I cannot emphasize enough on how professional and personal he was. Mr. Harry Jones was definitely superb, he made me feel so welcomed and comforted my wife and I. Usually, car dealers tend to over-bear you with all this information... but, Mr Jones was just to the point, he broke the information down just impeccably. He made the transaction extremely smooth and just great overall. He is a genuine, concerned team member. I will recommend him to all of my friends and family. Mr. Jones had exceptional customer service skills and I will remember my amazing experience. More

Acura MDX Overall it was a great experience. Yes there was a bit of miscommunication and some disappointment with that. It does not mean it was a mistake by som Overall it was a great experience. Yes there was a bit of miscommunication and some disappointment with that. It does not mean it was a mistake by someone and can happen anywhere. But what I liked more is how the situation was handled and made sure that the customer still leaves with satisfaction. More

Pre-owned certified purchase My sales person Tony was awesome!! Very smooth transaction start to finish. Got me the price for my trade and the price for the new car after tellin My sales person Tony was awesome!! Very smooth transaction start to finish. Got me the price for my trade and the price for the new car after telling him where I needed to be. No games which I thoroughly appreciated!!!!!! Jaime in finance dept. also tremendous as he did not push anything on me that I did not want. I highly recommend seeing this dealership and Tony for your Acura purchase. More

Great experience Very nice and honest. Also very knowledgeable about the car. He made everything so easy to complete the paperwork. He also took in my lease return Very nice and honest. Also very knowledgeable about the car. He made everything so easy to complete the paperwork. He also took in my lease return More

Excellent service and pretty good experience I purchased CPO from this dealership. Colleen is the one who provided all the information over internet via email and over the phone without any delay I purchased CPO from this dealership. Colleen is the one who provided all the information over internet via email and over the phone without any delay. That tempted us to visit showroom for test drive tough it is far away from my place. Barry provided an excellent demo for car features and had a good test drive. Hamad took care of all finance work that went very smooth. More