DCH Montclair Acura

Amazing, Pleasant Experience The employees at DCH Montclair Acura are undoubtedly the most professional, helpful salespeople I have encountered. The caliber of excellence in custo The employees at DCH Montclair Acura are undoubtedly the most professional, helpful salespeople I have encountered. The caliber of excellence in customer service is certainly unmatched by any dealership in the area. The pricing was extremely reasonable (the best of 3 or 4 other dealerships in the area), and I did not feel like I was being "scammed" or "forced" into leasing my vehicle--I knew I was in good hands. Jose (the salesperson that assisted me) was incredibly knowledgeable and accommodating--he even spent 30 minutes with me in my new ILX explaining how to use the different functions/accessories in the car. If you are in the market for a new vehicle, you MUST stop by DCH--I can not imagine going elsewhere. More

My experience with Acura and Jose was a very pleasant one. Jose was very willing to answer any questions I had big or small. His genuine personality and kindness was a breath of fresh air when shopping one. Jose was very willing to answer any questions I had big or small. His genuine personality and kindness was a breath of fresh air when shopping for a car. More

My new RDX lease The DCH service team has always been accommodating and professional, so we decided to give DCH our business on our latest lease. Paul Dujets was easy The DCH service team has always been accommodating and professional, so we decided to give DCH our business on our latest lease. Paul Dujets was easy to work with and I believe we got a reasonably good deal. Paul Wong was exceptional. I sold cars back in the early 90's to supplement my income. Never met a more professional representative then or since. Paul was great. Ben Klein explained the transaction clearly and I was thankful that most of the paperwork was completed in advance of our visit. I have had grueling F&I experiences in the past. Ben was a pleasure to work with. More

After several months of frustrating comparison shopping, I walked into this dealership guarded. To my surprise, I found the sales rep that handled my request to be professional, respectful, patient, friend I walked into this dealership guarded. To my surprise, I found the sales rep that handled my request to be professional, respectful, patient, friendly & determined to satisfy my needs. I described the car I wanted and was told it was going to be difficult to find a 2014 Acura TL Special Edition in the color combination I preferred. It took the sales rep 1 1/2 days to locate my car. I returned to the dealership on my scheduled appointment date to find all paperwork prepared and ready for my signature at the finance office. Everything was done in record breaking time. I find this dealership to be impressive & enjoying my new ride. Thank you DCH Montclair Acura! More

new car purchase Our first experience was our phone call from Colleen. She responded to our inquiry within minutes and emailed us a quote just minutes after that. Sh Our first experience was our phone call from Colleen. She responded to our inquiry within minutes and emailed us a quote just minutes after that. She answered all our questions and was extremely friendly and helpful. We were the happiest with her call back so we decided to go to Montclair Acura. Everyone was very friendly and helpful when we arrrived. Collen set us up with Tony Karatzia. He was great. Very helpful, informative and no nonsense. He took us on a test drive and then he helped us put together a great deal. Throughout the whole process he was very patient (we asked a lot of questions numerous times). We never felt pressured or uneasy. We felt he was very upfront and honest. He put together a great deal for us and we are very very happy with our purchase. After we made our decision on the ILX we sat down with Benjamin. He also was very helpful to us and made the paper work as painless as possible. We have already recommended your dealership to our friend because of the great service we received from Tony. Thanks again. More

max-Rdx I had a great experience bought certified Acura Rdx .Charlie was very patient and easy to work with . P.S. I Love my 2011 RDX I had a great experience bought certified Acura Rdx .Charlie was very patient and easy to work with . P.S. I Love my 2011 RDX More

Don and the team at DCH Acura did a great job answering questions about the vehicle and providing me information to make my own decisions regarding trim level, features, and add-ons without being pushy and questions about the vehicle and providing me information to make my own decisions regarding trim level, features, and add-ons without being pushy and trying to "sell me" on it. Their price was fair and they were amenable to some accommodations I requested. More

great experience with new lease! We had a wonderful experience working with Don Nardone and DCH Montclair Acura!! We visited the dealership a number of times with many questions, and We had a wonderful experience working with Don Nardone and DCH Montclair Acura!! We visited the dealership a number of times with many questions, and Don was extremely helpful and knowledgeable at all times, with zero pressure. When it finally came time to lease our Acura MDX, Don went above and beyond in customer service to make sure that I got the specific car I wanted as soon as possible, and that I understood all of the many features of the car. Marie Rossi was also extremely helpful and knowledgeable with the business and financing aspects of the lease. We are so excited to have our new MDX! Rebecca DuBoff More

SALES: In March 2014, the lease on a 2011 TSX was expiring. I contacted the dealer about 1 month in advance to check about current pricing and acquiring a new lease. Without much ado, I was able expiring. I contacted the dealer about 1 month in advance to check about current pricing and acquiring a new lease. Without much ado, I was able to lease a new 2014 TL (upgrade) that fit my needs. Don Nardone, was quite knowledgeable, helpful and accommodating. More

I bought a 2011 Honda Civic and I had a great experience. Sergio was great he gave me all the information I needed. Thank You Sergio was great he gave me all the information I needed. Thank You More