DCH Montclair Acura

AT FIRST MY EXPERIENCE WITH THIS DEALERSHIP WAS NOT SO GOOD, ESP AFTER 10 YEARS OF GETTING ACURAS, HOWEVER WHEN I RETURNED WHEN MY LEASE WAS UP, I MEET WITH DON, AND HE CHANGED MY MIND INDEFINITELY. I WI GOOD, ESP AFTER 10 YEARS OF GETTING ACURAS, HOWEVER WHEN I RETURNED WHEN MY LEASE WAS UP, I MEET WITH DON, AND HE CHANGED MY MIND INDEFINITELY. I WILL NEVER BUY ANOTHER CAR FROM ANYONE ELSE ! HE IS BY FAR THE MOST HONEST, MOST KNOWLEDGEABLE SALES PERSON ON THE FLOOR. THANKS TO DON I WILL BE BACK TO CONTINUE LEASING ACURAS THRU DCH ACURA! THANKS DON FOR THE PERFECT EXPERIENCE WITH ACURA AGAIN! YOU TRULY CHANGED MY EXPECTATIONS ! AND MADE ME A HAPPY GIRL IN MY NEW 2014 TSX! More

Great place! Everyone is very friendly and quick to help or answer any questions. Walter Goldman was my sales consultant. It was my first time leasing an Acura and he made it a quick and easy process. Every or answer any questions. Walter Goldman was my sales consultant. It was my first time leasing an Acura and he made it a quick and easy process. Everything went so smoothly. I couldn't be happier! More

This is my third Acura MDX I just purchased from DCH Montclair Acura. Muy first experience was back in 2007 when I worked with Walter Goldman. His professionalism, knowledge, personal communication Montclair Acura. Muy first experience was back in 2007 when I worked with Walter Goldman. His professionalism, knowledge, personal communication skills were superb. All questions were answered honestly, all the requests were fulfilled in a timely matter, he was ready to go extra mile to provide me with the best service. Throughout 3 years lease agreement Walter was always available to answer all the questions regarding my car. I was very satisfied with my experience and , needless to say, came back once my lease ended. This time I did not even attempt to shop around. My second experience was as good as first one. Today I signed my third lease and will be delighted to recommend Walter Goldman to people who look for true professionalism,deep knowledge in a subject and true personal approach with great attention to details. Marina Royzman M.D. More

Dealing with Jose and the DCH Montclair staff was an unexpected pleasure. Went in to take a look at the tsx and ended up buying one. Especially these days with online shopping, you forget how good an unexpected pleasure. Went in to take a look at the tsx and ended up buying one. Especially these days with online shopping, you forget how good an in-store experience can be. Jose was attentive, informative and unlike many other car sales people I’ve dealt with, he was patient. Really felt like he gave me and my wife the best deal he could. The great service was just the cherry on top. More

Costco Auto Program referred me to DCH Montclair Acura. A few minutes after I completed their request for a dealer I got a call from Colleen Amirr. I had been given 3 contact names and was thinking of callin few minutes after I completed their request for a dealer I got a call from Colleen Amirr. I had been given 3 contact names and was thinking of calling her since she was the only female on the list. Right away her friendly helpful manner put me at ease and made me eager to come in. She arranged an appointment and followed up later in the week to confirm. When I arrived she introduced me to Don Nardone, my salesperson. Don sat down with me to discuss what I was looking for and we decided to test drive the MDX and RDX. Pulling out of the lot I ran over a small curb and Don immediately put me at ease. We drove on various roadways and I in no way felt rushed to get the car back. We went out in the second car ( without hitting the curb) in a similar fashion. We returned to the dealership and all of my concerns were addressed to my satisfaction and I was given more details on the car that I was leaning toward and information on what I could expect from the service department. I was sent out to lunch as we waited for the business manager and to make my final decision. When I returned I completed paperwork with Don and Ben Klein. All during this process things were explained without rushing me or pressuring me. They made arrangements to close out my lease with another company, Don spoke with my insurance company to arrange coverage as my agent is not open on Saturdays. I returned to pick up my car a little later. I left, a happy customer, with the car I wanted, complete coverage of everything for $40 more than what my old lease cost. DCH, Dedicated, Caring and Helpful staff will always deliver customer happiness. More

I decided to check out Montclair Acura after I was turned off by another dealer I had went to earlier in the week. I knew exactly what I wanted and Harry was very helpful in finding me the best options. He t off by another dealer I had went to earlier in the week. I knew exactly what I wanted and Harry was very helpful in finding me the best options. He then referred me to Tony who was personable and friendly as well. They didn't use typical salesmen jargon, where you would feel uncomfortable asking a question. Car shopping is not fun with pushy, cocky salesmen but the staff at Montclair Acura makes it easy with having a laid-back, approachable attitude. I would definitely recommend them! More

I had an excellent experience leasing my RDX from this dealership. Tony was a pleasure to work with! As a female taking on the car shopping experience alone I was afraid I wouldn't ask the right questions dealership. Tony was a pleasure to work with! As a female taking on the car shopping experience alone I was afraid I wouldn't ask the right questions, would end up paying too much, and possibly get talked into something I wasn't 100% on. That was definitely NOT the case here. Tony took the time to go over all of my options and choose what was best for ME. Once I decided the RDX AWD was for me (which by the way, has been awesome in the snow with this terrible winter!) he helped me program everything from mirrors, radio stations, Bluetooth, etc. I HIGHLY recommend working with Tony and DCH Acura. More

This is the 3rd car my wife and I bought from Tony and DCH. Tony is friendly.knowlegable and most important he listens. Each time our experience gets better. If you are looking for an Acura go see Tony at DCH. Tony is friendly.knowlegable and most important he listens. Each time our experience gets better. If you are looking for an Acura go see Tony at DCH. More

I live in Queens New York, and was looking to purchase a new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best p new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best price around with DCH edging out by a little over $400. Paul Dejets was the internet sales manager that assigns the sales person and answers any questions you may have. And he has been a pleasure to work with. He is very knowledgeable and very patient in answering all of my questions on the MDX (and I had a lot of question) prior to purchase. Initially I was assigned to a sales representative by the name of Sergio. I was not very happy with his service. He made mistakes on the invoice, could not be reached most of the time, and doesn't call back when I left messages and emails about my concerns on the invoice, or questions about the car. (And I do give ample amount of time lapsed before I make this claim, three days each time to be exact). This was almost the deal breaker between DCH and I. But Paul assured me that I will be assigned another sales person, and I was glad that he talked me into staying I was assigned to Walter Goldman. He is fantastic. Very knowledgeable, not pushy, with all the patience in the world like Paul. Another person worth mentioning is Marie Rossie. She did our finance and warranty. Another straight forward person who was willing and able to explain whatever it was that I didn't understand. My overall experience with DCH Montclair Acura is that they are very straight forward, and honest. You get what you bargained for, and you will not get a penny less after that. They are very knowledgable of their product, and are willing to take the time to explain to you all that you need to know. NOTE: Even after the sales was done and I needed some additional information sent to my insurance company, they were happy to help, which was very different to a Range Rover dealership in NJ that I just purchased a Evoke with. More

Walter is very professional and always a pleasure to deal with. This was my second leasing experience with Montclair Acura and they make it quick and easy . Ask for Walter and you will be very happy you did. with. This was my second leasing experience with Montclair Acura and they make it quick and easy . Ask for Walter and you will be very happy you did. Would definitely lease from them again. More