DCH Montclair Acura

Excellent Costumer Service I just lease my my vehicle from DCH Montclair Acura and Fred helped me all the way. He listened to what I was looking for and helped me choose the rig I just lease my my vehicle from DCH Montclair Acura and Fred helped me all the way. He listened to what I was looking for and helped me choose the right car for me, a beautiful gray TLX. I would (and already have) recommend him to people I know. I will be a return customer, for sure! Thank you Fred for all your personal attention! RA. More

The staff are very friendly and make purchasing a vehicle E The staff are very committed to getting You the deal and car you want in your price range. Would definitely recommend someone who was looking for The staff are very committed to getting You the deal and car you want in your price range. Would definitely recommend someone who was looking for a new or used vehicle to try DCH Acura in Montclair. More

Exceptional Service Provided by Paul Wong of Montclair Acura My brand new 2019 TLX had a radio preset problem. We had picked-up the car on Saturday, March 23rd. Paul met me at my daughter's house in Manalapan on My brand new 2019 TLX had a radio preset problem. We had picked-up the car on Saturday, March 23rd. Paul met me at my daughter's house in Manalapan on Sunday. He fixed the problem, but it recurred. He came to my house on Staten Island on Sunday, April 7th and concluded that the car radio needed to be reprogrammed at the service center in Montclair. He returned the following day with a loner car. Two days later, he returned our TLX. Problem corrected! In my opinion, he bent over backwards to satisfy us and to make our involvement in the corrective process as hassle-free as possible. He is exceptional! We look forward to working with him on our next lease. More

I had great experience purchasing my new Acura here. Walter and John was very helpful in my pursuit of a new vehicle. I couldn't have asked for a better sales rep. They've answered all my questions and g Walter and John was very helpful in my pursuit of a new vehicle. I couldn't have asked for a better sales rep. They've answered all my questions and gave me a GREAT deal! More

Awesome Experience!!! Dealer was excellent , I had been shopping for a luxury SUV drove the MDX and fell in love !! My Sales Person at Montclair Acura was Lora Moore, you Dealer was excellent , I had been shopping for a luxury SUV drove the MDX and fell in love !! My Sales Person at Montclair Acura was Lora Moore, you could not ask for a better experience. My schedule is crazy and she worked to handle my trade in, put us in the MDX I wanted and was Amazing through the entire process. I highly recommend her and Montclair Acura. Jaime my Finance Manager was equally impressive had us in and out in ten minutes flat on a Saturday . I would look to this Salesperson and team for all our needs!! Thank You Lora for everything!! Just Amazing👍👍 David Evans Westfield NJ More

No Pressure, Fair Price Worked with Mr. Barry Katz, who guided me through a used vehicle (2016 Honda CRV) purchase with zero sales pressure and a positive attitude. Kudos!! Worked with Mr. Barry Katz, who guided me through a used vehicle (2016 Honda CRV) purchase with zero sales pressure and a positive attitude. Kudos!! More

Excellent customer service We just leased our first Acura vehicle and can't say more wonderful things about this dealership. We weren't sold on an Acura vehicle, and were shoppi We just leased our first Acura vehicle and can't say more wonderful things about this dealership. We weren't sold on an Acura vehicle, and were shopping around while we considered other manufactures. However, the exceptional service and response from DCH Montclair Acura swayed us and we chose an Acura MDX. While other dealerships played games with us, gave us insane pricing, and flat out refused to return calls, DCH Montclair Acura was incredibly responsive. I can't say more positive things about DCH's internet contact, Sandralie. She would respond back to our emails within minutes, if it took her even that long, even late at night or on Sundays. Sandralie's exceptional customer service kept us coming back to discuss the Acura options at DCH. When we came in to finalize the deal, Walter was extremely professional. He clearly had a lot going on (we stopped by on a busy Saturday on a holiday weekend to sign the papers and pick up the car), but he made dealing with us a priority and never made us wait. He took the time to go over all the lease documents and made us feel comfortable. He then took additional time to explain the car details and set us up, never making us feel rushed. He is exactly who you want as a car salesman - a man knowledgeable with the car and a straight shooter. In all my years purchasing/leasing vehicles, I've never had a better experience than with Sandralie and Walter at DCH. When our lease is up and we're shopping around for a new car in 3 years, our first stop will be DCH. More

Got us the vehicle we wanted at the right price. Everyone was accommodating and helpful. Walter was especially patient and hooked us up with the car we wanted. And, the price was exactly what we were Everyone was accommodating and helpful. Walter was especially patient and hooked us up with the car we wanted. And, the price was exactly what we were told it would be. I cannot praise him enough. Ditto for Colleen who fielded my initial call because Walter was out of the office when I called. More

Excellent Customer Service We have worked with Walter for a few years now. He continues to deliver exceptionally good customer service. We look forward to working with him agai We have worked with Walter for a few years now. He continues to deliver exceptionally good customer service. We look forward to working with him again in the future. More

Very professional Everyone was very professional I would definitely recommend this place. I was on the market looking for a new vehicle and Robert was very helpful and Everyone was very professional I would definitely recommend this place. I was on the market looking for a new vehicle and Robert was very helpful and hands on in letting me know about the models and options that I have in purchasing it. More