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DCH Montclair Acura - Service Center

Verona, NJ

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61 Reviews

61 Reviews of DCH Montclair Acura - Service Center

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October 16, 2020

I came for an annual oil change even though my mileage I came for an annual oil change even though my mileage was low. While I did not have a scheduled service appointment, Mauricio took me right away an More

by thomas.farrell18@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Cadavid handled the transaction as Victor had a day off
Oct 16, 2020 -

DCH Montclair Acura responded

We love seeing 5-star reviews for our Service Dept. Thank you, Thomas - we hope to see you again.

October 09, 2020

The only dealer I use, I called for a service appointment and was able to come in the next day. My car was ready in two hours or less. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latoya Davis
Oct 12, 2020 -

DCH Montclair Acura responded

We love seeing 5-star reviews for our Service Dept. Thank you, Ann - we hope to see you again.

August 16, 2020

Everyone was professional and courteous from the person that checked me in through the person who checked me out. Dealership was clean and safe to wait in. More

by annjlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

DCH Montclair Acura responded

The safety of our customers and employees is our #1 priority. Thank you for letting us know about your service visit and waiting area. We hope to see you again.

August 09, 2020

Service was efficient and the people were professional; most importantly, the work was done well. The place was clean and safe - all proper precautions were taken. Always a pleasant experience. More

by RDXdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cristiani
Aug 09, 2020 -

DCH Montclair Acura responded

Nothing better than hearing it is "always a pleasant experience"! Thank you for the 5-star review for the DCH Montclair Acura Service Team - we appreciate it.

July 23, 2020

Fred was amazing. Even it was raining he was always there to help us out from the beginning to the end .. That was a good experience for my wife and I. May God bless you Fred. More

by Natmix00
Recommend Dealer
Yes
Employees Worked With
Fred Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

DCH Montclair Acura responded

Thank you so much for the very nice review for Fred Hill and our Service Dept. We appreciate your business and hope to see you and your wife again.

July 22, 2020

Latoya Davis was amazing and very helpful on my visit. Due to Latoya great customer service I will be returning to this location. Thank you More

by Lindoaishia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latoya Davis
Jul 23, 2020 -

DCH Montclair Acura responded

Thank you for the 5 stars and very nice review for Latoya Davis and our Service Dept. We hope to see you again!

July 21, 2020

This is the best Acura dealership around. I will travel to this location. George and his service team are wonderful. They will fix your Acura. More

by Disappointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Truchan
Jul 22, 2020 -

DCH Montclair Acura responded

We love seeing 5 star reviews stating DCH Montclair Acura is the "best Acura dealership around"! It just doesn't get any better than that. Thank you!

June 26, 2020

DCH is organized ,the Waiting time estimate is accurate,if you need to stay in their showroom it is comfortable and they offer water,coffee and bagels More

by bobozparisi
Recommend Dealer
Yes
Employees Worked With
Victor Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

DCH Montclair Acura responded

Nice review for DCH Montclair Acura, we always love seeing 5 star reviews. Thanks for letting us know about your experience with our Service Dept, we appreciate it!

June 14, 2020

Great service. Efficient, courteous service fully-explained, as always. Work done On-time as promised. Easy to make appointment. COVID safe-distancing guidelines f More

by ELK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha C
Jun 15, 2020 -

DCH Montclair Acura responded

We always love seeing 5 star reviews for Samantha and our DCH Montclair Acura Service Dept! We do our best to make sure the entire Service process is as user friendly as possible. Thank you for the "great" review. If you have any questions about the service, please give us a call.

June 13, 2020

Air bag light I went to DCH Montclair to have the SRS system repaired. Mauricio Cavavid was very professional and kept me informed. The repair was done superbly. Gr More

by j27mb61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Cavavid
Jun 15, 2020 -

DCH Montclair Acura responded

Thank you for the 5 star review for Mauricio Cavavid and our Service Dept. We love hearing that we provided "great CS" Much appreciated!

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