DCH Paramus Honda

DCH Paramus Honda is a top of the line dealership. This is my 4th purchase in my family from them and each time was a great experience. All the people were helpful, no hidden agenda's or charges. My car is my 4th purchase in my family from them and each time was a great experience. All the people were helpful, no hidden agenda's or charges. My car was ready and they explained each item in detail. I would go back again in a heartbeat... More

Dealer had best price and were willing to negotiate in good faith. Atmosphere is somewhat "stadium" like which felt impersonal. We were given a recently hired salesperson who I would rate "OK". Her m good faith. Atmosphere is somewhat "stadium" like which felt impersonal. We were given a recently hired salesperson who I would rate "OK". Her manager, who appeared twice when we hit snags in the negotiation process, was nice, straight forward, clear and reasonable. Their finance officer was very good and expedited the process. We were persuaded to purchase the extended warranty which we were told is "bumper to bumper" covering the car for 8 years or 120K miles. Documents arrived 3 weeks later pertaining to this coverage with a long list of exclusions. Some of these make sense because they pertain to normal wear and tear. However, others are major components which, in my opinion, should be covered. Car had 2 minor defects when delivered: 1) Small scratch; 2) Interior panel in rear does not meet properly. Defect 1 was buffed out - required an additional dealer visit and took quite a while - lots of customers in the service area. Defect 2 was looked at but not addressed because they did not have the part (clip). A second service visit is scheduled to correct this. More

Salesman was pleasannt to deal with and was knowledgeable about the cars he was selling. Since I already knew what car I wanted, my main issue was price and Jose was able to able to offer an acceptable price about the cars he was selling. Since I already knew what car I wanted, my main issue was price and Jose was able to able to offer an acceptable price with a minimum amount of negotiation. The model and color I wanted was not in stock, but they did have one on order. The car arrived within the agreed upon time frame and was just as ordered. I am very satisfied wiyth the car and with the way thje dealer handled the transaction. More

Harshal had a considerable amount of personality and drive for 8:30 pm on a Friday night which is when I walked in. It was my first new car so he walked me through the steps and we negotiaited soon aft drive for 8:30 pm on a Friday night which is when I walked in. It was my first new car so he walked me through the steps and we negotiaited soon after. I would recommend his sales ability to anyone. It was a pleasure dealing with him from start to finish. Dana Feeney More

My wife and I were shopping for Honda CR-V for at least a year and we finally bought it from DCH Paramus Honda with help from a gentleman named Steve Chan (Sales consultant) at Paramus location in NJ. Steve year and we finally bought it from DCH Paramus Honda with help from a gentleman named Steve Chan (Sales consultant) at Paramus location in NJ. Steve was absolutely helpful in all aspect of a car buying experience and we definitely recommend him. Not only he was knowledgeable, but was "SO" friendly that we felt that we were shopping at home. We wish that other sales consultants are just like Steve Chan. Prior to visiting DCH Paramus Honda, we were 120% decided to go with either Hyundai or Toyota. Well, this is because of the fact that we had such a bad experiences with sale consultants from other Honda dealers that we got discouraged. However, this all got changed since we met Steve Chan at this Honda Dealer. This Honda dealer has a very friendly and professional environment. Steve - we thank you for all your help and you are very much appreciated. We will definitely buy another car from you again in future. More

I had the best service ever. All the staff were so helpful and made our experience stress free. Rafael explained all the features that came with our new car and was very patient. I had a lot of ques helpful and made our experience stress free. Rafael explained all the features that came with our new car and was very patient. I had a lot of questions. Martha had all the finance paperwork waiting for us. More

Harshal was a pleasure to work with, professional, and he worked with me to come to an agreement that was acceptable to me. He went out of his way to accommodate me and explain various options to me. I would worked with me to come to an agreement that was acceptable to me. He went out of his way to accommodate me and explain various options to me. I would not hesitate to go to him again when I'm ready. More

From the moment we walked into the delaership we felt very comfortable and a level of trust with our salesman, Nat Natesan. He was very customer oriented, answering the barrage of questions we asked abou very comfortable and a level of trust with our salesman, Nat Natesan. He was very customer oriented, answering the barrage of questions we asked about the specs and performance of the car. I would defintiely buy another car from Nat, in fact I took several of his business cards to give to admirers of our new Honda CRV, so they can get the same great service we got from Nat. Also C.J., the manager was extremely helpful and friendly while carrying on a professional relationship with us. We love our car and are extremely happy the way we were treated by the entire staff at Paramus Honda. Their customer service led by Nat dealing with us exceeded any of your competitor's dealerships by great lengths. Thank you Nat, Thank you C.J. Thank you Paramus Honda. From a Very Happy New Owner, Basil Mavrovitis More

Peter and other staff I worked with were extremely helpful, courteous and made buying this vehicle a enjoyable experience. Purchasing a new vehicle is usually one of the most harrowing and un-enjoyabl helpful, courteous and made buying this vehicle a enjoyable experience. Purchasing a new vehicle is usually one of the most harrowing and un-enjoyable experiences a consumer can deal with. I would recommend any of my associates to also purchase a vehicle at DCH Honda. Thank You, Henry M. REsnick More

Before arriving at Paramus Honda I was undecided about what car I wanted to buy and a little apprehensive about car dealerships and car sales people in general. The staff at Paramus Honda could not have what car I wanted to buy and a little apprehensive about car dealerships and car sales people in general. The staff at Paramus Honda could not have been more friendly. Overall it was a pleasant atmosphere and an immaculate showroom with an extremely knowledgeable and helpful staff. More