DCH Subaru of Riverside

Five Stars across the board! We bought a 2019 Outback this past Friday and the experience couldn’t have been more pleasant. We worked with Daniel Gressmann, who was friendly, pro We bought a 2019 Outback this past Friday and the experience couldn’t have been more pleasant. We worked with Daniel Gressmann, who was friendly, professional, helpful and extremely knowledgeable. Daniel not only answered all our questions but he emailed and called us to let us know that the Outback we wanted to purchase had arrived and he would hold it for us. The whole buying process was stress-free and done in a timely manner. Adetunji Adenihun in Finance was also a to work with. He too was friendly and very knowledgeable. We are extremely pleased with our purchase and service at DCH Riverside. We will definitely recommend this business to our friends and family. More

Easiest car buying experience ever! David was knowledgeable & fair. No games just good old fashioned negotiating. All staff were very accommodating to our request to do the paperwork qui David was knowledgeable & fair. No games just good old fashioned negotiating. All staff were very accommodating to our request to do the paperwork quickly. Walked away feeling very good about the whole process. More

Excellent Experience Very attentive and knowledgeable salesman. Listened to what we had in mind for a lease and cut promptly to the chase (something I appreciated). I wou Very attentive and knowledgeable salesman. Listened to what we had in mind for a lease and cut promptly to the chase (something I appreciated). I would recommend the dealership gladly. More

"Great experience from start to finish" FAST AND COURTEOUS SERVICE, THE SERVICE STAFF WERE VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE TWO ISSUES I CAME IN TO GET CORRECTED. WHEN I PICKED UP M FAST AND COURTEOUS SERVICE, THE SERVICE STAFF WERE VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE TWO ISSUES I CAME IN TO GET CORRECTED. WHEN I PICKED UP MY CAR, THE CAR WAS WASHED BEAUTIFULLY. More

Helpful, no pressure. Every staff member was courteous and helpful. Allen Abrabtes, was genuinely interested in our needs. The process was smooth, No high pressure. Operati Every staff member was courteous and helpful. Allen Abrabtes, was genuinely interested in our needs. The process was smooth, No high pressure. Operation of the vehicle was thoroughly explained. More

Friendly Service Came in for my 18000 miles service at 11:30am. Arrived and waited a bit before Marissa came out to get the paperwork started. She was very friendly an Came in for my 18000 miles service at 11:30am. Arrived and waited a bit before Marissa came out to get the paperwork started. She was very friendly and kind throughout the process. More

Very professional They made me and my family feel comfortable and very clear of our options available to us and nice clean place and very friendly staff They made me and my family feel comfortable and very clear of our options available to us and nice clean place and very friendly staff More

Great service at DCH subaru Great service from Chris in service. Both me and my wife take our subarus here. I'm always in and out under 10 minutes. No hassle and no games. Great service from Chris in service. Both me and my wife take our subarus here. I'm always in and out under 10 minutes. No hassle and no games. More

Terrible Service Center I called in the service center to see if I can walk in. The representative said if I make it there by 3pm they will accept services. Driving from Coro I called in the service center to see if I can walk in. The representative said if I make it there by 3pm they will accept services. Driving from Corona to Riverside in traffic, I make it to DCH Riverside Service Center at 2:58. One of the servicemen comes up to my car and says he sent most of his mechanics home and some were already leaving because business was slow. I informed him I was guaranteed service and tha I drove pretty far to get there. He just said sorry and didn’t even have the decency to try to call back a serviceman if he was Stiller the center to simply get the oil change done. Unsatisfied Customer. Contacted Sales to see if they could bring it up to management. Spoke with Dan so hopefully I get some kind of voucher or incentive for the terrible experience. More