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DCH Toyota of Simi Valley - Service Center

4.8

145 Lifetime Service Reviews

2380 First St., Simi Valley, California 93065

145 Reviews of DCH Toyota of Simi Valley - Service Center

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January 12, 2019

"Wonderful service"

- thetom

We're regular customers of the Toyota service department for DCH Toyota. Michael H. and Amanda R. are both fantastic, and provide a great personal experience when bringing in our cars. And Victor treats us very well providing a ride back home.

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Amanda R., Victor
January 07, 2019

"Great service!"

- 4runner

By going to your dealer, we know we will be treated with courtesy and professionalism by all. We specially appreciate Michael's courtesy, professionalism, and promptness. We always get updates and suggestions about services needed as our car is being serviced. Our car is always ready when promised too. I also really appreciate your courtesy shuttle drivers and your parts department personnel!

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 21, 2018

"20,000 mile service"

- Matt

Serviced on time as promised. He was very friendly and professional. He called when there was a need to replace internal air filter. There was no problem getting the car back as I was on a tight schedule.

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 15, 2018

"Quick and on time"

- DianeV

Friendly, professional. I waited for my car. It was done when I was told it was going to be. Nice area to wait in. Very pleased with the service

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Recommend Dealer
Yes
Employees Worked With
Amanda
November 08, 2018

"Was pleased by Michael Harry's attention."

- mrpkguy

Previous visit was less than satisfactory and will take time for that experience to heal. Michael made up for the deficiencies of the last visit.

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2018

"Excellent Customer Service"

- adpeace2018

I came in after work around 4:30 pm with a huge nail in my tire and Pat and Mannie took me right away and fixed it. I was so grateful. I waited in the spacious and relaxing DCH waiting room. It took under 30 minutes to fix and I was on my way home. What service!

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Recommend Dealer
Yes
Employees Worked With
Patrick Krainc
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Junior and Mannie
November 04, 2018

"Standard service"

- Candy Portman

Everyone was courteous and caring. My service needs were taken care of in a fast and thorough manner. I was very satisfied with my appointment and service that was done

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Recommend Dealer
Yes
Employees Worked With
Michael Sheets
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Don’t remember their names
October 18, 2018

"Great service "

- Redda2go

DCH Toyota of Simi and their service bay staff are exceptional people . Amanda Robinson is a star. She goes out of way to make the experience easy. She’s very helpful and knowledgeable. The mechanics are also high quality and knowledgeable. My only complaint is that my vehicle is just out of its extended warranty and I was not notified it was ending . Just as soon as the warranty ended my AC and defrost system had gone on the fritz . The cost of repair is very high , so it will be put off . all in all the vehicle has a clean bill of health thanks to the care by DCH Simi

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Recommend Dealer
Yes
Employees Worked With
Amanda Robinson
October 17, 2018

"Maintenance experience"

- JH

Mark explained what was to be done and then explained the results. He was efficient and his estimated time for the car to be ready for pickup was accurate.

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Recommend Dealer
Yes
Employees Worked With
Mark
October 13, 2018

"Excellent service and very speedy"

- Happy Customer

Excellent service and very speedy. I also like the coffee machine, it makes very good coffee. The surroundings are very comfortable and clean. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Patrick Krainc
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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