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DCH Toyota of Simi Valley - Service Center

4.7

134 Lifetime Service Reviews

2380 First St., Simi Valley, California 93065

134 Reviews of DCH Toyota of Simi Valley - Service Center

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September 16, 2018

"Efficient and thorough. "

- vandamage

We took are car in for the 50K service. We got a call indicating some more minor repairs, including a "check-engine" light, were needed. It was $100+ for them to investigate the "check engine" light, so we approved that. When we went to pick it up, the service guy said the light was on because the gas cap was not completely screwed in. At first I thought "great....$100 to screw the gas cap" but the service guy said he did not charge for it! I was quite pleased at their honesty and them not charging them for investigating the engine light issue. Plus, in their waiting room, they provided free cold bottles of water! Nice touch.

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Recommend Dealer
Yes
Employees Worked With
Patrick Krainc
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 11, 2018

"Service "

- Vivian

Quickest oil change on record! They told me that 2:30 on a Monday would be the best time to come in for a quick appointment since I have to wait for it. They were right.

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Yes
Employees Worked With
August 27, 2018

"Fast and easy"

- J.V

Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H to all my freinds and family.

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Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 25, 2018

"Superfast NEW Battery in 25 Mins Flat 😊😊"

- psontha

Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Day, at 5:02 pm. He caught 1 Tech who was about to leave & requested him to put in my NEW Toyota Battery. Finished in 25 mins Flat 😊😊😊😊 He Fully deserves a Promotion & a Raise 😊😊😊👏👏👏

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service Technician
August 22, 2018

"FJ Service "

- Kenny

Amanda is a professional and I will continue to have her as our service advisor. Thanks again for a great 👍 experience in servicing our FJ !

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Recommend Dealer
Yes
Employees Worked With
Amanda
August 07, 2018

"Very Satisfied"

- DCH Simi Valley

The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service.

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Recommend Dealer
Yes
Employees Worked With
July 27, 2018

"Easy, no so expensive, good service."

- Jimbo1952

Had the 60k service done on my Scion. The job was finished way earlier than expected, the service was good, and the price for this service was very inexpensive.

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Recommend Dealer
Yes
Employees Worked With
Michael Sheets
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 21, 2018

"Great service"

- thetom

Thanks to Michael H. in Service for helping us with the service on our Corolla. Great experience and the car was delivered on-time. thanks!

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 05, 2018

"Jane is very helpful and friendly. "

- Servicegood

Jane answered my question on the tire of my car honestly and I really appreciate that. I would like to check about my tire fo next service.

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Recommend Dealer
Yes
Employees Worked With
Jane Conway
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 23, 2018

"excellent"

- jerber

great service timely , courteous and professional. Great . Your web site and interactions need some love though including this one. If you want people to interact simplicity ease of use and response otherwise they will lose interest and bail

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Recommend Dealer
Yes
Employees Worked With
Michael Harry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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