Toyota of Simi Valley - Service Center

We like having the same service writer year after year. We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while t We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while the service is underway. More

Excellent customer service with free back and forth rides to my house. Robert is nice to talk to to my house. Robert is nice to talk to More

Excellent experience! Communication was outstanding and the the service was accomplished expeditiously. The video for the inspection was a nice touch as well. Communication was outstanding and the the service was accomplished expeditiously. The video for the inspection was a nice touch as well. More

Mark P at the service center is super nice and always makes my business feel important! Couldn’t imagine taking my car to anywhere else to get serviced makes my business feel important! Couldn’t imagine taking my car to anywhere else to get serviced More

Thanks for making my daughter’s first service a breeze. Only negative comment is that two value caps were not replaced. Must of have been a small oversight. It’s always the little things that customers rem Only negative comment is that two value caps were not replaced. Must of have been a small oversight. It’s always the little things that customers remember More

The service was very good and fast, with very good communication and quality at the dealership communication and quality at the dealership More

Steven Mozes is an asset to your dealership. He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McC He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McCorkle. I said nothing at the time, just switched service managers and all is perfect now. I try to chat with Joe M every time I come in and it’s because of his true customer focus that I tried you all in the first place and have stayed with you since. Prior ownership was seriously bad. I’m on my 14th lifetime Toyota and just want to thank you for the great service and for caring what your customers think. :) More

Service was efficient, professional,courteous and informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. More

Oscar is awesome and honest with you. Does not get paid enough he definitely needs a raise for his customer service!! Does not get paid enough he definitely needs a raise for his customer service!! More

Robert is very through and keep Me Posted on the time frame of finishing the service of my car frame of finishing the service of my car More