I have been done so dirty by the people in this dealership.
I originally thought the workers here were extremely friendly and kind. Boy was I wrong. (This is not me trying to ruin their business, but what my family and I personally went through). We made a lease agreement on 6/16 and made an early return on my past car. We weren't even looking to get a new car that day because we still had two months left on our old one; however, one of their managers sat us down and tried to make a deal with us. We told him many times that were not interested, but he eventually talked us into it and we made a deal. That being said, one of the deal was that once we turn in our old car we don't have to worry about the remaining payment on that car since we're returning it early and they clearly said that we didn't have to worry about it (We made sure so many times with them). But what do we know. We get bills on our mail saying that we have to make a payment on that car even though we don't even have that car anymore; while also making a payment on the new car we got. At first we thought this was just a mistake and we just ignored it. Couple weeks later, we got another one this time saying that we missed a payment. So I called because I was worried that my credit score was going to go down; however, they said everything is going to take 45 days to process and that I didn't have to worry. But we got ANOTHER bill this time threatening us that they will take our car away even though it was already returned. So today we decided to see what was going on and went to the dealership, and the same manager that helped us get the car and process the lease (name Aldo Ginossi) pretty much said he doesn't remember making that deal, and that he never promised me and my family that they will pay off our remaining lease payment. However, the REASON we agreed to return my car early was BECAUSE they agreed to pay for the remaining of our old lease payment. Now I'm stuck here having to pay for two car payments at once when I don't even have one of the cars and damaged credit score because these people didn't follow through with their words. I have been done so dirty and I would not want anyone to go through what me and my family are going through.