DELLA Subaru

Jenn and Elijah made our experience at Della Subaru a very positive one. We have purchased numerous cars, but this was our least stressful purchasing experience. Everything about the purchasing trans very positive one. We have purchased numerous cars, but this was our least stressful purchasing experience. Everything about the purchasing transaction was transparent. Jenn kept the paperwork process flowing smoothly, and Elijah made sure we were comfortable with the operation of the car before we drove off the lot. We were impressed at how well Elijah and Jenn worked together. They make a great team, and they made us feel that our purchasing experience was important to them. Thank you abundantly Jenn and Elijah! More

I want to thank both Jenn and Elijah for such a fantastic family experience. My wife needed a new car and after a good deal of research, she settled on the Forester Wilderness. I was with her when she boug family experience. My wife needed a new car and after a good deal of research, she settled on the Forester Wilderness. I was with her when she bought it and I was amazed at the personal service she received. We took her Forester on a trip to CT and then one to our cabin. On the CT trip, I was very impressed with the ride and comfort. On the trip to the cabin, amazed at the off-road ability. We went back to Della Subaru and I bought my own Forester Wilderness. I received the same stellar service and felt so comfortable with the buying experience. I love the vehicle and highly recommend Della. Thanks again Jenn and Elijah for such a great car buying experience! More

The dealership made this decision to purchase seamless from the start. Andrew(sales)listened to my needs and was able to make it work. Win win. from the start. Andrew(sales)listened to my needs and was able to make it work. Win win. More

I just picked up my third Forester and my fourth Subaru. This is my second car from Della, working with Alesha and Jen both times. Obviously, I like Subaru's... But, the purpose of this review is regard This is my second car from Della, working with Alesha and Jen both times. Obviously, I like Subaru's... But, the purpose of this review is regarding the experience at Della Subaru. I just read a number of other Della reviews on this site and they're all positive, reflecting my thoughts that having this positive an experience at a car dealership is not the experience I was ever lead to believe possible. These people are changing the dynamic of car buying. It was pleasant, it was easy and actually, it was fun. We were talking about that on the way home and realizing how odd it is to think of the experience as fun and almost disappointed that we have to wait three years or so before we get a chance to do it again! Thanks for changing the face, the experience of car buying. The pleasure, really, is ours. More

I always feel like a special customer when I go for my appointment.. Casey is always professional and gives me the best service. He explains any issues I have.. I feel confident in their expertise knowl appointment.. Casey is always professional and gives me the best service. He explains any issues I have.. I feel confident in their expertise knowledge.. More

Being a repeat customer I feel very comfortable with Andrew, always pleasant well versed on the products. Great dealership and sales staff . We always have our service work done at Dell Subaru. Andrew, always pleasant well versed on the products. Great dealership and sales staff . We always have our service work done at Dell Subaru. More

rear brakes needed to be replaced. appointment made for snow tire change and inspection.t appointment made for snow tire change and inspection.t More

Try to be more accurate with time-of-service estimations. I was told 1 hour, and it turned out to be 2.5 hours. Besides that, the work was fine. I was told 1 hour, and it turned out to be 2.5 hours. Besides that, the work was fine. More

Elijah and Jennifer at Della were so helpful. We came over from VT and will be back for our next purchase! Would highly recommend their dealership. We came over from VT and will be back for our next purchase! Would highly recommend their dealership. More

We have found Della Subaru in Plattsburgh, NY a wonderful full service dealership. Candidly, we are not sure what else they could have done to make the process easier. full service dealership. Candidly, we are not sure what else they could have done to make the process easier. More