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DELLA Subaru

Plattsburgh, NY

4.9
80 Reviews

5105 US Avenue

Plattsburgh, NY

12901

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80 Reviews of DELLA Subaru

November 30, 2020

Shaelynn was fantastic as always! Test drove on Friday and drove away with my car on Saturday! thank you Shaelynn for another amazing experience! Will definitely do business with you again More

by Jody.renaudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaelynn Osborne
Apr 06, 2023 -

DELLA Subaru responded

Jody.renaudette, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 11, 2020

Alesha was fantastic and so was everyone else involved! I was in the car business for a decade and if you are looking to buy...you couldnnot ask for a better overall experience. More

by Vince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alesha
Apr 06, 2023 -

DELLA Subaru responded

Vince, we are sorry for the delay, but wanted to thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

October 06, 2020

This dealership is friendly and goes above and beyond to make customers happy. If we don’t have a part in stock and it’s needed for a customer trip, they will even go to other local businesses to get the pa More

by Sunny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales
Apr 06, 2023 -

DELLA Subaru responded

Sunny1, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 22, 2020

Zero starsTHULE BIKE RACK ordered didnt come when they Zero stars THULE BIKE RACK ordered didnt come when they said so they bought at Maui North and it was used and missing pieces and tried to pass it off More

by Neverbuylocalagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All the incompetent ego boys
September 14, 2020

The 2020 Ascent was the second car we have purchased at Della Subaru (first was a Forester). Both times we had exceptional service from Kara. She and Jen were both very professional and easy to work with. More

by Greybie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara, Jen
Apr 06, 2023 -

DELLA Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Greybie. Thank you and we hope to see you again!

August 12, 2020

The car was in the shop longer than expected. The service manager personally delivered a 2020 Subaru to my home so that I would have a vehicle. More

by mlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Apr 06, 2023 -

DELLA Subaru responded

Mlo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are sorry for the delay in response!

July 29, 2020

An Awesome New Subaru The shopping experience was pressure free! The buying experience was pretty comfortable during a pandemic! Our return for some side molding was also More

by DiVa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and the Office Gal
Apr 06, 2023 -

DELLA Subaru responded

DiVa, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating!

July 11, 2020

Della Subaru has an excellent service team lead by Chris. They are very professional, personable, and always do a great job when working on my car. I highly recommend them. More

by Forester
Recommend Dealer
Yes
Employees Worked With
Chris and service team.
Apr 06, 2023 -

DELLA Subaru responded

Forester, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating!

July 01, 2020

Went in for a oil change on my 2019 Subaru Forester Was met at door when I drove in and asked why I was there, told the lady who identified herself, and she said to just wait in the waiting room and she More

by dian11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot their names
Apr 06, 2023 -

DELLA Subaru responded

Dian11, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating!

Apr 07, 2023 -

dian11 responded

Your dealership does treat your customers very well

June 01, 2020

2020 Outback purchase I couldn't rate the facility because I didn't see much of it due to the covid virus. Overall the purchase went smoothly and the sales team communicate More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alesha Bailey
Apr 06, 2023 -

DELLA Subaru responded

Bill, sorry for the delay. Still wanted to share our thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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