Dahl Ford - Davenport

Appointment went smoothly, everyting on schedule. I enjoyed the experience. Car in for routine maintenance. Service tech noticed a small matter that the body shop could fix which was very helpful. I enjoyed the experience. Car in for routine maintenance. Service tech noticed a small matter that the body shop could fix which was very helpful. I talked with my sales consultant which is always a nice touch. Most noticeable change since my last visit-every employee I passed spoke, welcomed me to the dealership and/or asked if I needed anything. It seemed like a major change to me. More

Wonderful experience, will not buy anywhere else! We were looking at a new 2017 Ford Escape. Spoke with Javier on the phone and told him exactly what we wanted. He went out of his way to show us sever We were looking at a new 2017 Ford Escape. Spoke with Javier on the phone and told him exactly what we wanted. He went out of his way to show us several vehicles that fit our needs. He even drove us around the lot to look at the newly delivered vehicles just off the truck. The experience was easy and absolutely transparent. The managers, Tim and Gary were more than accommodating and genuinely cared to give us everything we wanted and more. Both finance managers, Mike and Terry made the numbers crystal clear and helped us find a payment that was right for us. Javier had the vehicle all set up and ready to go. He went through all of the bells and whistles with us and synced our phones to the car. The whole process was wonderful and we will not buy anywhere else. More

Excellent customer service from start to finish We were interested in trading in our three year old Escape on a new one. We had already decided on the specific requirements that we had in a new vehi We were interested in trading in our three year old Escape on a new one. We had already decided on the specific requirements that we had in a new vehicle. Javier quickly located one that met all of our "must have" criteria and shepherded us through the entire process. He also did it very quickly as I requested since I was taking time off from work. Everyone at the dealership was very welcoming and professional in our encounters. Highly recommend them all.! More

Great experience! My Dad has been purchasing cars from Jim for 30 years. He goes back time and again for the personal friendly service he receives every time! My Dad has been purchasing cars from Jim for 30 years. He goes back time and again for the personal friendly service he receives every time! More

No pressure sales My experience was wonderful, everyone from the outside to the inside was very kind. I had already looked online before coming in so I test drove the My experience was wonderful, everyone from the outside to the inside was very kind. I had already looked online before coming in so I test drove the car and negotiated between a couple of offers and it was over. Elias was awesome to work with along with his manager Allan. I had been referred by someone else to ask for him. These guys have outstanding personalities. More

New Explorer Everyone was so helpful and not pushy. It took my husband and I a couple weeks to decide what we really wanted. There was no hard sale or feeling pres Everyone was so helpful and not pushy. It took my husband and I a couple weeks to decide what we really wanted. There was no hard sale or feeling pressured! More

Routine oil change and maintenance. Service dept excellent and provide excellent customer service. April is excellent!!! Always keep her. Always a pleasure to work with your staff in wh Service dept excellent and provide excellent customer service. April is excellent!!! Always keep her. Always a pleasure to work with your staff in whatever capacity I visit. More

EXCELLENT CUSTOMER SERVICE MY SALES AGENT, JAVIER, WAS EXCEPTIONAL, VERY COURTEOUS, FRIENDLY AND KNOWLEDGEABLE . HE WORKED VERY HARD TO MAKE SURE I RECEIVED JUST EXACTLY WHAT I MY SALES AGENT, JAVIER, WAS EXCEPTIONAL, VERY COURTEOUS, FRIENDLY AND KNOWLEDGEABLE . HE WORKED VERY HARD TO MAKE SURE I RECEIVED JUST EXACTLY WHAT I WANTED. More

Good sales staff Bought my last two trucks here, good service department and staff. I'll keep buying cars here so long as the service stays at the same quality. Bought my last two trucks here, good service department and staff. I'll keep buying cars here so long as the service stays at the same quality. More

great buying experience I purchased a new Ford F150 and my salesperson was Javier Calleja. He made the purchase a good experience. He is very knowledgable and courteous. I purchased a new Ford F150 and my salesperson was Javier Calleja. He made the purchase a good experience. He is very knowledgable and courteous. More