Dahl Ford - Davenport

Wonderful service Brought my SUV in for a 12000 mile checkup. As always, April Ricketts was friendly and courteous. I live in North Carolina but bought my SUV from Da Brought my SUV in for a 12000 mile checkup. As always, April Ricketts was friendly and courteous. I live in North Carolina but bought my SUV from Dahl. Anytime I am in town, I bring it back to Dahl for service because I trust the service department's workmanship. More

"Great Experience" I was very comfortable workig with Travis Caldwell. I don't buy cars everyday and was very apprehensive. I had been to other dealerships that had le I was very comfortable workig with Travis Caldwell. I don't buy cars everyday and was very apprehensive. I had been to other dealerships that had left me feeling unsure about their sincerity and trustworthiness When I walked into Dahl Ford, I felt very relaxed and new that I would have a good experience. Travis was very knowledgable and professional throughout the enrire process. His attention to customer service is outstanding. I would highly recommend Dahl Ford and Travis to anyone interested in a new vehicle. More

Willing to go the extra mile! I just graduated college in Chicago and had never owned my own car. When I found out I needed a car to move to Florida I went back home to the QC to l I just graduated college in Chicago and had never owned my own car. When I found out I needed a car to move to Florida I went back home to the QC to look for cars and went to Dahl Ford to work with Javier Calleja at the recommendation of K.V. Dahl III. Javier made buying a car easy and fun! I got to test drive all the cars that I wanted to and even a few that were new to me. In the end I went with a 2015 Ford Focus Hatchback. He told me the different types of financing options for both the automatic and the manual versions because he knew i had a pretty low budget and I ended up with the manual (which I never thought I'd do!) The day I purchased my car I drove in from Chicago and made it to Dahl 15 minutes before they closed but Javier and Terry Nelson stayed almost 2 hours late to make sure I could buy my car and head back to Chicago that evening! It was beyond awesome and I'm so glad Ford's financing options were within my recent college graduate budget! Any time I have a question about my car or a payment I feel completely comfortable calling Javier and he's wonderful about having the answers! Thanks so much Dahl Ford! More

Great Salesmanship, no pressure I wish a car salesman was like a realtor, you could pick one to ALWAYS take with you when you buy a new car! I would take Brenton! Great personality w I wish a car salesman was like a realtor, you could pick one to ALWAYS take with you when you buy a new car! I would take Brenton! Great personality with no salesman pressure like most carsalesmen in the QCA. Not to mention Dahl Ford's Management team allows their salesman to give a fair price without haggling back and forth. Dahl Ford offers great vehicles and great prices and I am VERY satisfied with my purcahse of my new Cadillac! Thank you Brenton Miller and Dahl Ford! More

Painless - Facts and Attention to detail - Not Processed Tim O'Leary is wonderful to deal with, easy going, yet very thorough, or as much as you allow! Met with K.V. Dahl III, and also have known Mark in Det Tim O'Leary is wonderful to deal with, easy going, yet very thorough, or as much as you allow! Met with K.V. Dahl III, and also have known Mark in Detail for years. Did not feel processed, yet efficiently dealt with in all aspects, from presentation of Truck, through financial and delivery. Feel very comfortable in working with Dahl Ford. More

Brenton is Awesome !!! (No-Pressure Car-Buying Experience) I was recently in the market for a new vehicle. When I first came in I met with Brenton Miller, who asked what I was looking for. Although I I was recently in the market for a new vehicle. When I first came in I met with Brenton Miller, who asked what I was looking for. Although I was not absolutely sure what I wanted, I was checking out the recently advertised 2014/2015 Clearance Sale in hopes of finding a SUV that was reasonably priced. Brenton asked me several questions to help narrow our options down. He stated that he didn't just want me to buy a new vehicle, but that he wanted me to buy a new vehicle THAT I WOULD BE HAPPY WITH for the next few years. Brenton explained that if I wasn't happy with my choice or with the experience that I most likely wouldn't return for a future car purchase.... and that he wanted to see me in the future as well. We test drove 3 different vehicles before deciding on "the one" but due to how late it was getting we needed to let the financing people do their thing the next morning. The experience seemed too easy and, being somewhat skeptical, I decided to check out another dealership for the same type of vehicle I was looking for. I found the same year, make and model of vehicle (that I had decided on at Dahl) for approximately $1200 less at the other dealership. Upon arriving at that dealership, however, I quickly discovered a HUGE difference.... that being the Customer Service Experience at that other dealership (or should I say, lack thereof ?). It took over a half an hour to actually meet with a sales person (Red Flag #1). I also inquired about Certified Pre-Owned vehicles and the salesperson at that dealership stated that "they didn't do that, but they 'inspect' all of their vehicles. (Red Flag #2). Upon bringing out the vehicle I had gone their to see, we looked around and in the vehicle. Inside the back hatch, there was several crumpled leaves and there was some kind of oil leaking from the headrests on the rear-row seat. (Apparently 2 things that had not been inspected?). I explained this entire experience to Brenton upon my return to Dahl that afternoon. Unfortunately, my new dream vehicle was not within the budget that I wanted to pay for a monthly car payment. This is where Brenton REALLY MADE A DIFFERENCE !!! He could have easily said "It's only XYZ dollars more" but he know that my budget payment was important to me. By the time I had returned to Dahl, Brenton had 2 other vehicles pulled up front that would fall within my budget payment.... one of them was the same year, color and style as the vehicle I was originally looking for, but the difference was $160/month less in payments. We took that vehicle for a drive and I decided that this vehicle would fit my needs, at a payment within my budget. (This vehicle even had less miles on it). I even got to meet K.V. in person, as he stopped over to Thank Me for coming in. The "Dahl Difference" is REAL... primarily due to caring, non-pressuring sales people like Brenton. I found a vehicle that fits my needs (and wants) and that also falls within my budget. After one visit to another dealership, I know I will never find that anywhere else. Brenton not only helped me find a vehicle that I was happy with, but also succeeded in providing an EXCELLENT Customer Service experience that I look forward to returning to Dahl for in the future.... just like he explained when I first came in. Thank You Brenton !!! More

Service - 1st oil change Made the appointment in a reasonable time. The wait time was just under an hour. Everyone was friendly and we enjoyed the waiting area. Thank you! Made the appointment in a reasonable time. The wait time was just under an hour. Everyone was friendly and we enjoyed the waiting area. Thank you! More

Brenton is the best EVER! :) Buying by first car was scary, but Brenton was extremely helpful and made the process fun and stress-free! He gave me all the information to make the Buying by first car was scary, but Brenton was extremely helpful and made the process fun and stress-free! He gave me all the information to make the smartest decision for me and showed my all of my options. He was also very helpful in explaining the process of financing as well. THANKS BRENTON! :) More

Great experience!! I would like to thank Travis Caldwell for providing exceptional customer service to my father and me and making our car buying experience easy and com I would like to thank Travis Caldwell for providing exceptional customer service to my father and me and making our car buying experience easy and comfortable! All the staff went out of their way to please us! I would recommend Dahl Ford to anyone buying a vehicle and we plan on returning to buy our next vehicle in the years to come! Beth Bierman More

Everyone was nice and Friendly they do go out of their way to make you happy and comfortable, you couldn't ask for a better dealership ,thank you all! :) Awesome they do go out of their way to make you happy and comfortable, you couldn't ask for a better dealership ,thank you all! :) Awesome More