Dahl Ford - Davenport

Well, I went into Dahl Ford mostly to test drive some cars with my mother to get her opinion on the cars I was thinking about buying. I live in Baltimore and had an idea what I wanted and just wanted a “ cars with my mother to get her opinion on the cars I was thinking about buying. I live in Baltimore and had an idea what I wanted and just wanted a “second opinion.” She had only purchased cars from Dahl Ford in the past and always had a good experience. We went in, meet and talked with Javier. We then test drove three cars. I wasn’t exactly planning on buy a car but Javier found the perfect one! A Taurus Limited, a model I had not seriously considered. And the Taurus was at a good price, too. I deiced to buy it from him. I have to say that I felt a little sick at first, spending all that money, but now I know I needn’t have worried. Javier was great to work with and managed to answer all my questions. Everyone at the dealership was friendly and professional and the car arrived on time and as promised. They made it a fun experience, something I never really had buying from other dealers in the past. I now have a great new car, with my old home town dealer’s name on the back and couldn’t be happier! GREAT JOB JAVIER! GREAT JOB DAHL FORD DAVENPORT! P.S. Dahl Ford’s rating is quite a bit higher than my local dealer here, so it’s a double win. More

I bought a car from Dahl a few months ago and my sales experience was awesome. Javier was easy to work with and understood my reasons for trading my truck and only wanting a specific type of car. I purcha experience was awesome. Javier was easy to work with and understood my reasons for trading my truck and only wanting a specific type of car. I purchased the vehicle I wanted and was happy Javier was able to find the vehicle and have it shipped in. Now begins my story.... The same day I purchased the vehicle and the day after I called and complained about the brakes squealing. I was not happy with this as brakes should not sound this awful. I took it in and Mike took a look at it since it was Javier's day off. Of course they didn't make the awful sound when Mike was listneing. He told me to drive it a little more and see what happens. Next day I took it back again because I couldn't stand it. Javier took it down to service to have them look at it. Service says the brake pads are brand new or near new and the brakes squeal a little bit. I said this is not a little bit....really irritated. Service said the squealing will stop once the pads are broke in. ok....I said I would drive it a little more and see what happens..... we are now in June, 3 months later. The brakes continue to get worse, I can't stand it and call Javier and tell him about the brakes and tell him I am ready to trade it. He tell me to bring it in the next day and he will get it looked at again. I did and service decides they would soak my brake pads in what they call no squeal and that this should help for a while. Not really, we took the car for a test drive before I picked it up and they were squealing as soon as they warmed up. Josh was very concerned and went to speak with Javier and other members of the sales team to see what could be done. They sent me home because they needed to discuss options. Javier called me bright and early the next morning to discuss trading it in. Meanwhile I had done some research and talked to people and found out that if brakes are making that much noise when they are heated up they are defective brake pads. Talked to Javier and discussed this with him and it was a safety issue. Javier was concerned this whole time because he knew I was not happy with my new car, I mean I was ready to trade I was hating it that much. Javier was able to arrange new brake pads and rotors. Its been several days since I received the car back from service and I am 100% happier with the car! It hasn't made a noise since! Javier was awesome once again! He went above and beyond to make sure I was happy with the car I purchased! Josh in service was awesome also! They both understood why I was hating the car after listening to the way it sounded. Thank you to both Javier and Josh! I will for sure be back to see you! More

I was passing thru and stopped to get an oil change and have a front end noise. I had an appointment and was there before 8 a.m.. I advised my service advisor, April, I needed the truck back by 3 pm. have a front end noise. I had an appointment and was there before 8 a.m.. I advised my service advisor, April, I needed the truck back by 3 pm. About 2pm I called to check on the status. After checking, I was advised they had not worked on the truck at all. Very disappointing. Wasted a day siting in Davenport waiting, for nothing. Picked up the truck and moved on to try and have the work done elsewhere. More

Javier was great! He worked hard on locating the prefect vehicle for us. After several attempts he finally got us the one were looking for with all the needed equipment. Javier was very informative and help vehicle for us. After several attempts he finally got us the one were looking for with all the needed equipment. Javier was very informative and helpful throughout the entire buying prosess. Dahl Ford is easy to work with and a complete dealership, everyone was nice and friendly. Thanks so much for all of your help. We love the Explorer, can't wait to take it on our long trip. More

Very please with the entire Dahl Ford team. They give excellent customer service. I run a business across the street from them it was such a pleasure to interact with so many fine employees who appear t excellent customer service. I run a business across the street from them it was such a pleasure to interact with so many fine employees who appear to be so well taken care of by their boss and company. It was a pleasure and is a pleasure to do business with them. Go FORD!! Go Dahl!! and go Lisa Blaser!! More

I came to Dahl Ford because Mike Ohms and I were close friends and I trusted him to set me up in a 2007 Edge in 2007 after my husband passed. He put me with Tim O'Leary at that time and when I wanted a friends and I trusted him to set me up in a 2007 Edge in 2007 after my husband passed. He put me with Tim O'Leary at that time and when I wanted a new Ford Edge, I emailed Mike and Tim called so we could set up appointment, since I was traveling from Marion, Iowa. I prefer going to Dahl Ford instead of local dealers because of the relationship I have with Tim and Mike......I love my old Ford Edge and I know I will love my new one.......Thank you Carol Allen Marion, Iowa More

This was our first visit to Dahl Ford. We were looking for a late model used Edge until we learned what great deals were available on the 2012's. Our salesman, Kenny McGinnis thought we might like to see for a late model used Edge until we learned what great deals were available on the 2012's. Our salesman, Kenny McGinnis thought we might like to see what's new on the 2013 and they had one that had just come in the day before and was in the wash bay. Kenny went to get it for us to look at and we liked it from the beginning! Kenny was awesome at describing the features of the car and the differences from the 2012. After a thorougly enjoyable test drive, we were pretty much convinced that this was what we were looking for, but how could we afford it? Kenny patiently worked with us on getting the most out of our trade and the sales management was very receptive to our offer and deal suggestions. Since this was only one of two 2103 Escapes in the Quad Cities, we knew we didn't have a lot of bargaining power, but were pleased with the deal that we could agree to with the management. Now, for the trip to the Business Mananger, where they traditionally try to add to your bottom line---Not the case. We did buy a couple add-ons, but only because we intended to from the start. We were not pressured by anyone, at any point during the deal. Dahl Ford was a pleasant surprise in car buying!! More

Everything at Dahl Ford was a great experience. My fiance and I went in and each got new vehicles. I can honestly say that i will probably never go anywhere else to purchase cars. and I went in and each got new vehicles. I can honestly say that i will probably never go anywhere else to purchase cars. More

I enjoyed my experience Dahl Ford. Javier wasn't pushy or slick like the salesman at Lujack's Auto Plaza. One remote for the truck wasn't working. Javier programmed a new one for us. We will recommend or slick like the salesman at Lujack's Auto Plaza. One remote for the truck wasn't working. Javier programmed a new one for us. We will recommend Dahl Ford to our friends!!! More

Recently bought an automobile from Dahl Ford, and have taken test drives there before. Great service and very helpful, friendly employees make up this dealership. Everyone is enthusiastic and answers all taken test drives there before. Great service and very helpful, friendly employees make up this dealership. Everyone is enthusiastic and answers all questions. Pricing is great, too. Would highly recommend to anyone. More