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Dahl Hyundai Mazda Subaru
La Crosse, WI
1,241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,241 reviews
January 07, 2020
I have been pleased with the service at Dahl.Gene Arentz I have been pleased with the service at Dahl. Gene Arentz is a terrific sales person. He is very through and really cares about his customers. I have been pleased with the service at Dahl. Gene Arentz is a terrific sales person. He is very through and really cares about his customers. More
by karenkorando
Employees Worked With
Gene Arentz, Kyle Martin
January 07, 2020
Customer Service/ Sales experience I purchased a $25,000+ used vehicle from Dahl Mazda over a month ago. I have had two check engine lights, and multiple flaws with the vehicle. The "16 I purchased a $25,000+ used vehicle from Dahl Mazda over a month ago. I have had two check engine lights, and multiple flaws with the vehicle. The "169 point" inspection is a joke, I truly believe they do not even do the 42 point inspection mandated by the state of Wisconsin. As their website claims a "used car advantage" the only advantage they have shown so far is taking advantage of their customers. I have never had such a horrible post car buying experience in my life. Heath Lauden and I quote said "when you buy a car from Dahl you pay a little more for the customer and dealership service." At this point I have wasted over a thousand dollars with this company. After talking with a service tech, I was put on hold. After being put on hold I was told I would be called back. I called them three hours later, and no response. So I tried four hours later, to be put on hold. At hour five, finally someone mentioned that Heath was supposed to contact me hours ago (and for a follow up on that, Heath has not called and it has been five days). My experience with Heath was a joke. I was treated with disrespect throughout the entire sales experience. Heath took three personal phone calls on our test drive, and ditched me for "prior" customers while at the office. What I found to be most insulting is how dumb Heath Lauden thought I was, and how he treated me during the negotiation process. He was trying to find my "magic" number, and when I gave him the first number he was appalled, even though the number was well within reason (because that's price I paid for the vehicle). He then tried to tell me to work with him, and that it was an unreasonable figure. After his chat with the sales team, oh wouldn't you know it but those figures did work out. He tried to sell it like he was going to bat for me, and somehow created a miracle but in reality it was simply the fair price. Overall I would like to express my disappointment about Heath. Three words I would use to describe my experience so far would be rude, unconcerned and arrogant. If you chose to go with Dahl (which I will never do again), I would recommend you stay away from Heath Lauden. More
by Njones23
Employees Worked With
Heath Lauden
December 31, 2019
2020 outback Everyone we talked to answered all of our questions. They were knowledgeable, considerate and efficient. We mainly worked with Gene Arentz and Dani. Everyone we talked to answered all of our questions. They were knowledgeable, considerate and efficient. We mainly worked with Gene Arentz and Dani. They guided us through the process of acquiring and learning a new vehicle. More
by wdholak
Employees Worked With
Dani, Gene Arentz
December 24, 2019
Always greeted with a smile I have bought my last 2 trucks there and have had great customer service and willingness to help with any questions. I will be a customer for a very I have bought my last 2 trucks there and have had great customer service and willingness to help with any questions. I will be a customer for a very long time! More
by kkuester
Employees Worked With
Chris Kinsey , Gene Arentz
December 22, 2019
Overall very accommodating and friendly The staff at Daul are very friendly and accommodating to my needs and preferences. I’m very glad that I was able to have Gene A. help me. Very nice gu The staff at Daul are very friendly and accommodating to my needs and preferences. I’m very glad that I was able to have Gene A. help me. Very nice guy that really knows what he’s doing. More
by rodriguezlucia149
Employees Worked With
Gene Arentz
December 11, 2019
Buying used Toyota Rav4 It was useful to try several small SUV's all at once to compare and decide which was was best for us, The Rav4 limited was the best fit for us for the It was useful to try several small SUV's all at once to compare and decide which was was best for us, The Rav4 limited was the best fit for us for the price More
by bmanske
Employees Worked With
Gene Arentz
December 09, 2019
Excellent Service at Dahl I have worked with Alex to lease a 2018 Subaru Impreza as well as to purchase a 2010 Subaru Outback. Both experiences were great. He worked with me to I have worked with Alex to lease a 2018 Subaru Impreza as well as to purchase a 2010 Subaru Outback. Both experiences were great. He worked with me to get the payment down to what I could afford. The financing staff was great as well. I highly recommend working with Alex and the rest of the Dahl Automotive staff! More
by erickson.sara20
Employees Worked With
Alex Absalon
December 02, 2019
Very welcoming and informative I enjoyed the entire process. well informed staff quick to help with all my questions made me feel comfortable I would send my friends to Dahl for sur I enjoyed the entire process. well informed staff quick to help with all my questions made me feel comfortable I would send my friends to Dahl for sure. Gene was great to work with We are now the proud owners of a beautiful Chevy truck. If needed we will be back. Thank you again. More
by jwendy805
Employees Worked With
Gene Arentz, Ashley Dissmore
November 21, 2019
Excellent Dealership to purchase a vehicle! We are the proud owners of an Infinity QX80 after purchasing at Dahl Automotive in LaCrosse! From the moment we asked questions & test drove the SUV, We are the proud owners of an Infinity QX80 after purchasing at Dahl Automotive in LaCrosse! From the moment we asked questions & test drove the SUV, we knew this would be the place for us. We had the best experience. All staff were friendly and great to work with. We absolutely love this vehicle and know that we will be back to Dahl for all of our service needs. More
by RG
Employees Worked With
Gene Arentz, Ashley Dissmore
November 21, 2019
Alex is exceptional at his job. The team is amazing. If you are even thinking about a Subaru.. Drive one then think about your safety. How important is that to your children? Your wife? My husband drives If you are even thinking about a Subaru.. Drive one then think about your safety. How important is that to your children? Your wife? My husband drives on very difficult roads in the Winter. After I purchased my Subaru last year he said, "Kimberly I really would love to have another Subaru. Good call. Not only do we rescue dogs but so does Subaru. Thank you to the entire team. Thanks to finance as well. Happy Holidays. Sam and Kimberly Peterson. More
by speterson7300
Employees Worked With
Alex Absalon, Ashley Dissmore
