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Dahl Hyundai Mazda Subaru - Service Center

La Crosse, WI

4.2
25 Lifetime Reviews Review Dealership

25 Reviews of Dahl Hyundai Mazda Subaru - Service Center

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April 25, 2019

"My order of trailer hitch and electrical wiring for the hitc"

- anngpotterycat

It took 2 * calling and asking them to order the specific trailer hitch and wiring for my car to get the hitch. But they did not order the wiring. So it took 2 days to install all of this. I'm sure the installation went fine and a couple other things they did to my Ford Flex went well. But I was really discouraged that I had to call twice to get the ordering done and they still didn't order one of the items.

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Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 29, 2019 -

Dahl Hyundai Mazda Subaru responded

I am so sorry that we did not get everything taken care of for you on your 1st visit. If you still have any questions, please contact Gina, our service manager. We appreciate your feedback and will learn from it!

October 30, 2018

"Go in for an oil change, Drive a new vehicle home!"

- Sue

Well I wasn’t planning to purchase a new vehicle. Surprise!! Gene was great as always. Friendly, knowledgeable and very accommodating. We feel our trade in was a fair price. Looking forward to some new adventures with my Subaru Forester! Sue & Corey D

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Yes
Employees Worked With
Oct 30, 2018 -

Dahl Hyundai Mazda Subaru responded

Wow...Thank you for allowing us to assist you with your vehicle needs! We sure do appreciate it!!

January 23, 2018

"Happy Up-grader! "

- allsmiles

Just wasn't happy with 2018 Crosstrek, met Jeff Krause, who shared his knowledge of Forester package & wella....I'm now a super happy upgrader!

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Yes
Employees Worked With
Other Employees : Emma
Jan 24, 2018 -

Dahl Hyundai Mazda Subaru responded

Thank you so much for sharing this experience. A vehicle has to be the right fit and we are thrilled that the Forester upgrade makes you happy. I love the "all smiles" tag!! Enjoy your Forester and have a fantastic day!!

December 16, 2017

"Great Service"

- Linda

This was an extremely positive first time experience! I had previously taken my car to Quick Lane and the last three times were horrible, so this top shelf experience was greatly appreciated! Thank you Jarred for your courtesy and respectful experience.

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Recommend Dealer
Yes
Employees Worked With
Jarred
Dec 20, 2017 -

Dahl Hyundai Mazda Subaru responded

So glad that we were able to provide a top shelf experience. That is always our goal and our new facility is definitely an improvement. Thank you for your feedback!

November 03, 2017

"Great customer service !! Great service department !!"

- kmh1116

Everything from purchasing a vehicle (no pressure salesperson) to scheduling a car for service ( quick and easy) to waiting for your car (wonderful waiting area with regular updates from service department) makes this a dealership I can highly recommend to friends and family. I feel all the employees that work here are extremely professional and appear to like their jobs as they treat everyone who walks in the door with courtesy and concern. Not only do I love my Subaru Outback but I will purchase my next one here as they make it such a pleasant experience. Kudos to each and everyone of the Dahl employees !!!!

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Yes
Employees Worked With
Other Employees : Aidan Brown
Nov 03, 2017 -

Dahl Hyundai Mazda Subaru responded

Your review made my day...THANK YOU so much. We all work towards providing an exceptional guest experience for everyone who comes through our doors. It is very rewarding to hear you describe that exact experience. We appreciate your business and the 5 Star Review. Thanks again!!

September 25, 2017

"Great 1st time customer & vehicle service"

- DKTL

Our G80 was picked up & returned precisely as scheduled by a professional & courteous "Scott". The loner vehicle was a clean nearly new Elantra with 150 miles on it. Nice. We can only assume that our Genesis recieved the same high level of service demonstrated by these trappings, If this be so, we will indeed be "happy campers" with the balance of our Genesis provided service. Only a complementary car wash would have been icing on the cake. Maybe next time. Thanks Dahls, The Leucks

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Recommend Dealer
Yes
Employees Worked With
Elaina Arnold, Your "Scottish" Driver, Your phone staff
Sep 26, 2017 -

Dahl Hyundai Mazda Subaru responded

Thank you so much for the 5 Star Review!! It was a pleasure to read. We are blessed to have so many awesome team members to take care of you...from Elaina to Robin "Scott" to our advisors and technicians. "Happy Campers" like you make all of our jobs worthwhile. Thank you for choosing Dahl!!

July 31, 2017

"Worst service/repair experience ever"

- RJB

Please be aware of the service this dealership provides. It was the worst experience I have ever had with a service department. I made a appointment with them for an oil change and I had a transmission leak . The vehicle was still under warranty. When I picked up the vehicle that told me "yes" you have a trani leak but we can"t fix it. They referred me to another dealer. I asked them why then did they not tell me that they were unable to repair a trani at the time I made the appointment. Their response was they didn't have enough clearance height in the shop. I went home and got more furious and called the service writer back and left a message and I also texted her. The next day I still had not received a response so I called them again and spoke with the asst. service manager who promised me he would investigate and get back with me by Friday. He did not so I call the Ford company and it looks like I am getting this resolved with them. Beware, they are nice enough until an issue comes up and then you get no response and no help from them. I would not recommend this dealership to anyone.

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Recommend Dealer
No
Employees Worked With
Kris
June 14, 2017

"No wonder ford dumped them"

- Jeffkoby

Dahl Automotive you have seen me for the last time. Quick lane....... Really??? Truck in before 8 am it's now 10:32 for an oil change and tire rotation. Not ready yet. They say they put it in the wrong lift wow 0 confidence in this place. Update.... 1040 almost 3 hrs. Supposedly checked alignment..it was good funny last oil check I had serious problems that needed addressing. Did they look this time or were they trying to screw me last time??? Checked air pressure in tires all were 60# problem is the tires say they should be 80# told them I was going on a trip had 5th wheel hitch in box. Did they even do the oil change??? First it took so long because they put it on the wrong hoist then they had someone call in sick. Absolutely last time I'll go there even though I have the extended warranty Brenengen here I come

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Recommend Dealer
No
Employees Worked With
Hunter miller
December 29, 2016

"Horrible experience 4 times, at least!"

- Jmgb4

This place is terrible, but some key points to keep it nice and sweet: - told by several la Crosse residents to stay away because this place is horrible. Still tried and paid the price. - lied to by the service department. I had to call in to check on a part that had been there for a week that they had no clue was there. - lied to by the parts department. Instead of ordering two interior clips for $4 total they claimed I had to order something that cost almost $400 - mechanics are slower than slow. Took 2+ hours to do something that should have taken 45 on two occasions. - neither job done correctly, had to take the car to Madison to fix their screw up. - The owner called me and pretty much tried to sweeten me up. Only thing that he cares about is making money... after an hour long phone conversation this is what he says "...we need to know how to spend your money".

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Recommend Dealer
No
Employees Worked With
Randy Lunde
November 06, 2016

"New Tire Service"

- Bruce K

When it was time for tires on our Impala Travis took the time to show me the the features and benefits of the tire suggested to replace the brand we had now. Set the appointment for 2 weeks later and returning for that Kyle Martin remembering who I was greeted me by first name. The appointment and scheduled service was done as promised and to our satisfaction. As a first time customer to this dealer it was pleasant and will return again in the future.

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Recommend Dealer
Yes
Employees Worked With
Travis Hubert Kyle Martin
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