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Dallas Autos Direct

Carrollton, TX

3.4
198 Reviews

3228 Skylane Dr

Carrollton, TX

75006

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Showing 198 reviews

April 05, 2018

Very quick and fair deal . I would recommend highly . Willam was easy to work with . Very quick assessment of my trade . Price was very reasonable . They work well with USAA . One fax and a little paper w More

by F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Burk
March 24, 2018

quick, helpful, and easy I showed up and the car was exactly as advertised online. After first checking out some other options I knew I made the right choice and was able to q More

by nswope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi
March 02, 2018

Once you sign the papers forget customer service Not that you should expect honesty from a dealer. However expect William to lie about everything from the car to what he had for breakfast. He will in More

by Not my first rodeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Burk
February 24, 2018

Excellent Experience I made my first long distance car purchase from Dallas Autos Direct. At first I was aprehensive buying a car sight unseen but Will Burk and Dallas Aut More

by Autenc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Burk
February 11, 2018

Refused to Return Deposit in Breach of Contract Refused to return deposit per contractual obligation on car Very disappointed in my dealings with this "business". I had a legal contract bound with a More

by Jim Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou, Jay Villatoro
Mar 09, 2018 -

Jim Rice responded

Complaint ID#: 91439520 Business Name: Dallas Autos Direct The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that the company has not responded within the normal 22 day timeframe and accordingly we are closing the complaint as Unanswered. The Better Business Bureau develops and maintains Reliability Report ratings on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.

February 02, 2018

Purchased a car for my wife Will did a nice job of pulling the sale together. My wife is happy with her vehicle. The car was fairly new with high miles. We are missing a passenge More

by Kc63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Burk
January 22, 2018

Sold me a good car fairly quickly Dallas Autos Direct were just above average. On the car I was looking at I noticed a few problems with it and they were able to fix them... eventually More

by 2015AUDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant, Lou
December 21, 2017

dallas auto direct This is the best dealership ever! The customer service was excellent. They went above and beyond to ensure that my car buying experience was the best More

by miraclegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lou othman, Micah Nease
December 15, 2017

Quick and easy I came in with my mom to help her pick out a car and our salesman William was very nice and helpful. Showed us a few cars before we picked the one. Th More

by J. GARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Burk
December 14, 2017

Quick/Friendly Our salesman Will was amazing. Very polite and respectful. We came in looking for 1 specific car, and he ended up showing us a car we didn’t see onlin More

by Joannaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Burk
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