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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

Overview
Reviews
Vehicles
4.1
432 Reviews
Call Dealership (888) 417-1466

11550 LBJ Freeway

Dallas, TX

75238

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Showing 432 reviews

July 26, 2024

Derek J. provided great customer service for me to day.I needed help and he got me straight. I’m pleased with my visit today. 😊 More

by DuallyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek,Dusty
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Helpful
July 25, 2024

There was no communication from the service tech and they don't answer their phones. More

by dpjrobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
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Jul 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

dpjrobe, Thank you for sharing with us. Improving our customer experience is a top priority here at Dallas Dodge. Please reach out to me personally, I would like to follow up on your concerns. Thank you, Stuart Sliva General Manager ssliva@group1auto.com

Helpful
July 24, 2024

The person helping me was wonderful, 2 hours to change oil is a bit excessive though. More

by Mbpirnie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi there, I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (214) 327-9361 so we can work towards a resolution. We look forward to hearing from you.

Helpful
July 20, 2024

Professional and informative to customers. I have been a customer for 4 years and I trust them with my vehicle. More

by Challenger19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Jul 22, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 17, 2024

My service Consultant was Scott Southern. He gave me excellent service.Scott was sensitive to my needs and made sure I had a W.O.W.visit.God bless you. More

by brotherdavidwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Southern and Crew.
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Jul 17, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 16, 2024

The service advisor was very knowledgeable and willing to work with the customer…she was very helpful! More

by Wcwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
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Jul 17, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 13, 2024

Nice people. Great atmosphere. Dusty was great, very nice. I will return for more service. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
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Jul 15, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Angie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Dallas Dodge Chrysler Jeep RAM

Helpful
July 10, 2024

Everyone, from the salesperson, Valentine, to the GM, Michael - were very good and personable. Highly recommend. More

by coachferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine
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Jul 11, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Helpful
July 07, 2024

Called was told what recall parts was needed scheduled appointment arrived the day of early was told to leave car left got home got a call to come back they don’t have the parts we would need to come back More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salvador sosa
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Jul 10, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the miscommunication and the inconvenience it caused. I would like an opportunity to address your concerns and to earn your business, please contact me at 214-319-1292. I look forward to speaking with you. Derek Johnson, Service Director

Helpful
July 06, 2024

I take my work minivan to this dealership for all service needs and the service is great all the time. Plus it has a comfortable waiting area where I can get work done. More

by bgoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Giron
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Jul 08, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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