Dallas Dodge Chrysler Jeep RAM

When I first walk in my Sales Person Val didn’t even hesitate to even great me. After that we went on to make a sale hesitate to even great me. After that we went on to make a sale More

The initial sign in went quick and easy but the time it would take that was quoted was off. The guy who checked me in said about 2 hours. I had arrived early for my 1:00 pm appointment. Around 12:40. They would take that was quoted was off. The guy who checked me in said about 2 hours. I had arrived early for my 1:00 pm appointment. Around 12:40. They took me right in so that was a plus but I was still waiting for my car after 4:00 pm. I did have them put on a new rear windshield wiper because of Dodges suggestion but it took more then an hour to do a 5 minute job. After I picked up my car I noticed a noise with my air conditioner that wasn't there before I had my work done. They had replaced the air conditioning filter and when I turned my air on that's when I heard the noise. I went in and told the guy who checked me in. He took my van back in and found a leaf in the way that was making the noise. I finally left the dealership around 5:15. I was waiting the whole time because the guy who checked me in said around 2 hours. Definitely wasn't 2 hours. More

The worst experience I've ever had. My car has been there 3m and nobody calls or answers to give an update. Its there for the the same reason & nothing is being done. It's more frustra My car has been there 3m and nobody calls or answers to give an update. Its there for the the same reason & nothing is being done. It's more frustrating that they ignore my calls n texts. 😡 😡 😡 More

I don’t understand if you text message saying contact me here or have a telephone at your service desk or your mobile phone text/call. Why don’t you use them to update your customers on their car when they here or have a telephone at your service desk or your mobile phone text/call. Why don’t you use them to update your customers on their car when they are trying to make contact. It upsets people when the means meant for contact don’t work. Answer ur phones and get back to people, yes you were open and felt like you’re closed. More