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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
627 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 627 reviews

June 29, 2025

Little to no communication on the status of my car when I brought it in for servicing. Multiple times I asked for an estimate of when the work will be done and every time I was told a date that did not actua More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
June 28, 2025

They were very friendly and Armado gave me individual training on all the newest features of technology. I am very happy with my new Jeep grand Cherokee limited 4wd More

by lindamcmahan1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J D Kimbrough, Armado
Jun 30, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

Vehicle I was looking for was in stock. Price was fair and the purchase process was smooth. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amando Medina, Cerser, Chad
Jun 27, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Keith, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

I just want to thank Richard Morris and the rest of the staff for their kindness and service on my vehicle. More

by ajlewis2542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
Jun 26, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

I am always impress when I come in Jesus Angue taken care of all I asked him and was very professional and at a reasonable time More

by liljoert577@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Angue
Jun 25, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found Jesus to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

Went to the Service Department at this dealership first time with my 2024 Ram 3500, Robert took care of me,24000 miles with a message on the dashboard “Exhaust System Service Required see dealership” Afte More

by casarvillamaryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jun 25, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

June 18, 2025

I’ve given this dealership’s service dept. several chances because I live so close. Each time I’ve been disappointed. My first experience was a simple oil and filter change. I picked up the tr More

by idrebin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis, Sharon
Jun 21, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at jkimbrough@dallasdodge.net so we can work toward a resolution. JD Kimbrough Service Manager jkimbrough@dallasdodge.net

June 14, 2025

Salvador Sosa, is a very professional service advisor. He showed a great deal of concern for my vehicle which is a Dodge Nitro 2008 and the job was completed in a very timely manner. Salvador handled my More

by sxj4474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sosa
Jun 16, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

All i needed was a regular diagnostic for $200 but was talked into spending $600 for diagnostic bc I paid upfront. Worst experience ever at this dealership. More

by quanicka79
Recommend Dealer
No
Employees Worked With
Taylor
Jun 15, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Director dejohnson@dallasdodge.net

June 09, 2025

Great service just I think I can be a little fast, and the guys doesn’t give you an update , you have to call and they not answer very often , More

by Hecmar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador
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