Dallas Dodge Chrysler Jeep RAM

I wasn’t honored the coupon for a brake job as listed in their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they cha their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they charged me $199.00 saying the additional $99.00 is for labor which I don’t agree as that’s not what the coupon says on their website. So don’t go there thinking you will be honored for what they are listed in their service specials page that’s a way to get you there and make sure you get clarification before you leave the shop. Also they took two days to do a set of break pads even though I dropped the car at 8:30 in the morning. It’s insane that they take two days for a simple job. But my advisor Scott is a cool guy with a smile on his face always. Also they are short of mechanics I could say so they take forever to complete the work. Overall not a best experience this time as they don’t keep up with communication and delayed till 7 pm the second day for pickup which was a drag for me and waste of my time. More

Scott Southern is so calm, cool and relatable. He and the service there were the best parts of my day! He and the service there were the best parts of my day! More

3rd time here for recalls and still not fixed. Someone spilled coffee in floor board and didn't clean up. Now my truck smells like coffee and I don't drink coffee. Someone spilled coffee in floor board and didn't clean up. Now my truck smells like coffee and I don't drink coffee. More

My car had a problem misfiring after a recent high-speed trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn’t find anything wrong. Fortunately, they did not charge me for the inspection. I will definitely be taking my car back to these nice folks if the problem persists. More

Kevin and the entire team got me what in vehicle I wanted and were very professional. and were very professional. More

Poor communication, lack of professionalism and take to long with your vehicle being worked on, had vehicle for two weeks working on control arm and sway bar long with your vehicle being worked on, had vehicle for two weeks working on control arm and sway bar More

I took my 2019 dodge diesel in for a new transmission and they installed another one. A year later it breaks down again. I took it in again and they tell me they have to check about the warranty. My truck si they installed another one. A year later it breaks down again. I took it in again and they tell me they have to check about the warranty. My truck sits there for months and they tell me they can’t fix it.that it no longer has warranty which is crazy granted it was only a year since the new one. When I go to pick it up it had a side window broken and another window rolled down and it had rained that same week.when I told the manager I wouldn’t take my vehicle home until my broken window is replaced, he responded with “ do what you need to do we are not going to replace anything” ended up taking it home like that and getting the transmission fixed elsewhere. More

Experience is as good Scott did great . He stayed on top of things for us and set expectations that were honest He stayed on top of things for us and set expectations that were honest More