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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
683 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 683 reviews

October 16, 2025

2 time customer and I love it here Great customer service 2nd great vehicle thanks so much Chris Hogan and Valentine Daniels I was the crier 😊 but thank you for everything I love my new car!!! More

by tasiatoomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM Chris Hogan, ISM Valentine Daniels
Oct 18, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy you found Chris and Valentine to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2025

⭐ 1 Star — Avoid Dallas Dodge for Service I brought my 2023 Chrysler Pacifica (gas, non-hybrid) to Dallas Dodge for battery drain and electrical issues — problems these vans are well-known for. The vehicl More

by schary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hogan
Oct 16, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. Thanks, Chris Hogan General Manager chogan@group1auto.com

Oct 16, 2025 -

schary responded

what attempts?

October 14, 2025

I took my car in for a repair that we believed would be under the purchased warranty. When I picked it up, I was charged for the repair and told it wasn’t covered. However, when I called the warranty compa More

by JJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon, Robert, Derek
Oct 16, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Good Afternoon, I would like to hear about your experience and try to make this right. I can't find any of your info based on the review. Please give me a call or send me an email at the info below. Thanks in advance. Thanks, Chris Hogan General Manager 214-319-1203 chogan@group1auto.com

October 11, 2025

Great fast service! Staff was very friendly during my time there! They keep you in the loop with updates and pricing as they are servicing your car! More

by tthrower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
Oct 14, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

My service advisor Vilma is fantastic. Very attentive and someone who explains your vehicle In. Full detail. She is a rock star!! More

by Andrewmberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma
Oct 11, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2025

Great service department and great prices. Most affordable and efficient service. Highly recommended and will return. More

by Gainesdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 10, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

All went perfect. No surprises. Service writer was exceptional. Prices were as advertised. I was done snd gone in 2 hours. Oil change. Cabin filter and brsje pads repl More

by Jeep Grand Cherokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Oct 10, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 07, 2025

Customer Service is great! Very welcoming dealership and convenient service durations. Extremely comforting waiting lounge! More

by ninatovar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma
Oct 09, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2025

The people who sits at the desk are rude. I feel that as a customer, I'm a bother to ask question. This is my second time there. Never again will I go there. They are the bad name of femal do More

by Ohc Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
Oct 07, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Derek Johnson Service Director Office: 214 -319-1292|Mobile: 817-846-6324 dejohnson@Group1Auto.com

October 02, 2025

Well managed business, clean and quiet waiting room, running excellent coupon Always having pleasant experience there! More

by George Kowalczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert service advisor
Oct 04, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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