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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
607 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 607 reviews

May 23, 2025

Both the salesman “Q” and Cesar who prepped the truck did an outstanding job. Highly recommend this dealership. More

by DavidCarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q and Ceasar
May 22, 2025

On 5/17/2025, I took my brand new 2025 Ram 1500 with 877 miles for an oil change at this location. First, a service advisor named Taylor was very knowledgeable and willing to help and welcome me for the fi More

by michael1234567895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Advisor
May 22, 2025

It was easy working with dealership. Nice and knowledgeable folks and Jesus communicated well throughout my visit. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 21, 2025

Service was slow, disorganized and way overpriced. I have visited twice and had same experience. There won’t be a third time. They try to rip your head off in service and the sales guy was clueless wh More

by C4ll1nfoS-T-F-U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
May 20, 2025

Bad service at the cashier counter and I have to vacuum sand out of my truck from the mechanic who service my truck. More

by Michael Florist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 23, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Director dejohnson@dallasdodge.net

May 18, 2025

I purchased my vehicle in October, before I received my plates I had been up there more times than I would like to say due to my car stalling when I stopped at a light or stop sign I was told is was batter More

by Leelee.so.blessed
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
May 22, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Leandra Gaskin, Thank you for your feedback and the opportunity to speak with you today on the phone. We apologize that you've had some issues with your vehicle, but we appreciate the opportunity to make things right for you. Regards, JD Kimbrough Service Manager jkimbrough@dallasdodge.net 214-319-1410

May 18, 2025

It’s okay I take all my cars here and they have treated me well More

by Alexkim1343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 20, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

Dallas Dodge Jeep Ram has been wonderful to do business with. My first purchase was pre-owned in 2022. I purchased a 2025 Ram for my birthday in December. I am so satisfied with the customer service throug More

by stacylpayne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
May 20, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2025

The main reason that I decided to return to Dallas Dodge Jeep Chrysler was the true customer service. The staff is always helpful and they take the extra steps to keep in contact with you even after the pu More

by Lace1076
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yeabsira Girma
May 18, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2025

This is the only dealership I have been where they don’t wash your car during service. Especially a car that I bought new from them. The staff of the service area is polite and useful, except the “cashiers” More

by vincent granet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have their names with me
May 16, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the customer experience feedback, very important to listen to our guest thoughts and suggestions too. Appreciate you taking the time to share with us. Stuart Sliva General Manager ssliva@dallasdodge.net

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