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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
620 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 620 reviews

January 03, 2025

ronnie from dallas dodge was an amazing service advisor and helped me alot to figure out my claim More

by pabloaldaco23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie DeLuna
Jan 05, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy you found Ronnie to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

My service tech Richard Morris was very communicative, professional and attentive during my service experience keeping me abreast of everything going on with my vehicle. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
Jan 01, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Sonya, we're happy you found Richard to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

This is a terrible dealership I think they have terrible customer service charge way over labor hours more especially if it's a warranty repair.. They charged me 200.00 to look at my shocks. They charge for More

by tracyriddle212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vilma,,Waco service manager,Stuart Silva GM.. Dennis Service manager he never returned a call
Jan 01, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

December 29, 2024

Service advisor 154816 Vilma Canales was very helpful and provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech tea More

by jonathanperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Canales
Dec 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2024

Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I More

by JustFollowThatVan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Q, Cesar and Jimmy
Jan 01, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 25, 2024

It was great the service and staff were very helpful. Merry Christmas and happy new year. I will be back More

by Homero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicent
Dec 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 25, 2024

Great service and detailed knowledge. Willing to help get you your new vehicle. With the least impact on you More

by Earl_marett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul vasquez
Dec 25, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Does not keep their word. Unreliable. Untrustworthy. Scammers. I could keep going but you get the idea. More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
Dec 24, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Manager dejohnson@dallasdodge.net

December 20, 2024

My service person was very informative, gave me advice and recommended repairs. People were friendly and courteous. The waiting room was clean More

by Chapa1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Dec 22, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2024

People were friendly. Service was great and was completed in a timely manner. No problems at all. More

by phoenix996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie, Jesus, Vanessa (?)
Dec 21, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you.

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