
Dallas Dodge Chrysler Jeep RAM
Dallas, TX
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Service advisor 154816 Vilma Canales was very helpful and provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech tea provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech team also provided me with further information needed on my vehicle which I found very helpful More
Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I had an issue with my van and they took care of it immediately and did the right thing to resolve it without delay. Highly, highly recommend this team…they are rockstars! More
They made the process very simple and easy for me! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience! More
I had to take my car back 4 times for the same problem. And I got charged for it twice. The engine light kept coming back on .they told me one and it wasn't. They found out it was something else. I just h And I got charged for it twice. The engine light kept coming back on .they told me one and it wasn't. They found out it was something else. I just hope it's fixed now I'm through with Dallas dodge. I asked for a manager to call me never happened. They kept my car for a week the last time. So no I'm not happy More
Dropped off vehicle for repair of oil leak and recall on fuel pump relay, which I suspected was causing the Jeep to not start sporadically. Jeep was in shop for 2 weeks and I authorized a few “recommended” fuel pump relay, which I suspected was causing the Jeep to not start sporadically. Jeep was in shop for 2 weeks and I authorized a few “recommended” repairs they derived from their 27 multi-point inspection including spark plugs, and complete fuel service clean (throttle unit, all fuel injectors including decarbing of manifold). Jeep has less than 88,000 miles and has been very well maintained. They recommended over $10,000 in repairs including replacing drive shaft and rack & pinion steering. So, after $2,533.01 in repairs I pickup my Jeep Grand Cherokee, drive it home, then to the grocery store. The second time I attempt to start it, same exact “no start” issue and stranded at the grocery store. More