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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
620 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 620 reviews

October 26, 2024

La mejor experiencia, con personas muy profesionales y dispuestas no solo a vender si no a ayudar a que encuentres lo que necesitas More

by edgarrodriguez009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
César Espinoza
Oct 27, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hola, gracias por tomarte el tiempo de dejarnos una reseña en Dallas Dodge Chrysler Jeep RAM. ¡Nos alegra haber podido cumplir con tus expectativas! Por favor, avísanos si hay algo más que podamos hacer por ti. ¡Estaremos encantados de ayudarte!

October 24, 2024

Excelente servicio y atencion al cliente. Hacen sentir bien al cliente y muy buen proceso desde la venta, el financiamiento y la entrega del vehiculo. Muchas Gracias More

by hectornevarez2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Vasquez, Cesar Espinoza
Oct 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

October 19, 2024

Second time receiving bad service when taking my vehicle in to get serviced 7 hours for diagnostic and no results More

by crisantogamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Chitwood
Oct 23, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

crisantogamez, We apologize for the inconvenience caused by your service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service director 214-319-1292

October 19, 2024

Good service all people is there to help you and find the best solution for you. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine
Oct 21, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Angie, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

Personnel, including service advisors, sales people, and all staff are professional, personable, and knowledgeable. The repair people are great. I’ve never taken my car back because it wasn’t fixed right th More

by elizabeth.beat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie DeLuna
Oct 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Poor service, rude service advisor, no wagoneer vip services offered. Never returned phone calls. Long wait times. Worst service ever had at a dealership. More

by Disappointed Jeep owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald
Oct 23, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Disappointed Jeep owner, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. DEREK JOHNSON SERVICE DIRECTOR dejohnson@dallasdodge.net

October 17, 2024

Great staff. Denise from the sales department was great. I would recommend these dealership to my friends and family More

by Dd.fire91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
Oct 19, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, thank you for your kind review; we are happy to pass along your comments to Denise here at Dallas Dodge Chrysler Jeep RAM! Thanks for the recommendation, and have an amazing day!

October 13, 2024

Everything worked out just fine. Friendly service, nice and clean. Only dealership i use and always are helpful. More

by vjevans55@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Everyone was nice just took a little longer than expected and ended up costing me more than I thought but over all great service... Johnny and Ronnie was a great help to me and I appreciate everything... More

by angel.cole4068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny and Ronnie
Oct 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello Angel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 10, 2024

I wasn’t honored the coupon for a brake job as listed in their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they cha More

by Ramesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Southern
Oct 13, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Ramesh, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered when trying to use your dealer coupon. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

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