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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

Overview
Reviews
Vehicles
3.9
589 Reviews
Call Dealership (214) 327-9361

11550 LBJ Freeway

Dallas, TX

75238

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Showing 589 reviews

July 24, 2024

The person helping me was wonderful, 2 hours to change oil is a bit excessive though. More

by Mbpirnie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi there, I would like to get some more details about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (214) 327-9361 so we can work towards a resolution. We look forward to hearing from you.

July 20, 2024

Professional and informative to customers. I have been a customer for 4 years and I trust them with my vehicle. More

by Challenger19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Jul 22, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

My service Consultant was Scott Southern. He gave me excellent service.Scott was sensitive to my needs and made sure I had a W.O.W.visit.God bless you. More

by brotherdavidwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Southern and Crew.
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Jul 17, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2024

The service advisor was very knowledgeable and willing to work with the customer…she was very helpful! More

by Wcwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
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Jul 17, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

Nice people. Great atmosphere. Dusty was great, very nice. I will return for more service. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty
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Jul 15, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Angie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Dallas Dodge Chrysler Jeep RAM

July 10, 2024

Everyone, from the salesperson, Valentine, to the GM, Michael - were very good and personable. Highly recommend. More

by coachferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine
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Jul 11, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

July 07, 2024

Called was told what recall parts was needed scheduled appointment arrived the day of early was told to leave car left got home got a call to come back they don’t have the parts we would need to come back More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salvador sosa
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Jul 10, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the miscommunication and the inconvenience it caused. I would like an opportunity to address your concerns and to earn your business, please contact me at 214-319-1292. I look forward to speaking with you. Derek Johnson, Service Director

July 06, 2024

I take my work minivan to this dealership for all service needs and the service is great all the time. Plus it has a comfortable waiting area where I can get work done. More

by bgoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Giron
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Jul 08, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2024

Got oil change and tire rotation with Robert Alarcon , Service Advisor. In and out in about an hour which is what I wanted. Good advisor , clean waiting area , complimentary water and coffee. Three mil More

by jkj1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alarcon
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Jun 21, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

I like how everything went the way the service person came out and explain to me More

by barnesson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Jun 19, 2024 -

barnesson4 responded

Good

Jun 19, 2024 -

barnesson4 responded

Everything went well

Jun 20, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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