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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

Overview
Reviews
Vehicles
3.9
598 Reviews
Call Dealership (214) 327-9361

11550 LBJ Freeway

Dallas, TX

75238

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Showing 598 reviews

February 02, 2024

Went in for an oil change and the service consultant Craig Granison helped me out. He did a great job and got me in and out within one hour. More

by Bartimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Granison
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Feb 03, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're glad to hear about your positive experience with Craig during your oil change. Efficient service is what we aim for, and we appreciate your feedback. We appreciate your business and look forward to serving you again!

February 01, 2024

I bought a Jeep in November 2023 certified but day after buying the screen went off half way. I took it back to the dealership immediately and they "order the part". Yesterday after calls and visit to the p More

by akochd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Chapa
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Apr 04, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize that the part you ordered was not in yet and for error in communication. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

January 31, 2024

Friendly professional advisor Acknowledged advisor Communication & Patience Trustworthy Very Respectful Great Service Excellent customer service More

by Liliana Barron/ Liliana Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alarcon
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Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the positive feedback! We're delighted to hear that your advisor provided friendly and professional service, acknowledged your communication needs, demonstrated patience, and earned your trust. It's great to know you found the service trustworthy and the overall experience very respectful. We appreciate your kind words about the excellent customer service. Thank you for choosing our service!

January 30, 2024

Everyone I’ve dealt with has been very informative and courteous. If I have an issue it’s definitely taken care of with no hassle. Thank you ! More

by MsScorpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Morris & Mo (in sales)
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Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

This is a great dealership all personal in service department and sales department are very nice and helpful thanks More

by Corralpaublo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannys
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Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words Paublo! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Nobody told me what they looked at or did. I had a appointment and still waited 2.5 hours for an oil change. More

by chuck.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Apr 04, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize that your service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christopher Chiv General Manager cchiv@dallasdodge.net

January 27, 2024

Buena atención Excelente actitud Bien coordinados y profesionales Y el trabajo realizado en el tiempo indicado More

by cruz0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Jan 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

¡Estamos encantados de saber que tuvo una excelente experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

January 26, 2024

Everything runs smoothly at this dealership. Customer service seems to be high on their priority list. Highly recommended 👍 More

by hlgentry1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isreal
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Jan 27, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the high recommendation! We're pleased to hear that everything runs smoothly at our dealership and that customer service is our top priority. We appreciate your positive endorsement and look forward to continuing to serve you. Safe travels!

January 25, 2024

Great service. Exactly what I was looking for and they helped me get it without breaking the bank. More

by Horacio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 26, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

I did not feel pressured in any capacity throughout the purchase of my new vehicle. Salesman and the finance repwent above and beyond to assist and provide me with the most comfortable and smoothest car pu More

by Stalls_jn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo and Jimmy
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Jan 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We're delighted to hear that your car purchase experience was comfortable and smooth without feeling pressured. It's great that both the salesman and the finance representative went above and beyond to assist you. Thank you for choosing us, and we appreciate your positive feedback!

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