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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
595 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 595 reviews

January 11, 2024

This place is so xxxx professional and very courtesy outstanding people....they friendly and always make sure you are satisfied before you leave. More

by Phyllis Rena Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine Daniel
Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Very professional sales personal and answered all questions and helpful when purchasing a car will recommend to other customers looking to purchase a new vehicle More

by Jmontoya
Recommend Dealer
Yes
Employees Worked With
Brandon Watts
Jan 11, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

I purchased my vehicle at this dealership. I often receive my routine services at this location as well. I have never had an issue. Customer service has always been really good. They have upda More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jan 10, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

It's fantastic to hear about your positive experiences both in purchasing your vehicle and receiving routine services at Dallas Dodge Chrysler Jeep Ram! Consistently good customer service and the ongoing improvements to our property reflect our commitment to providing a pleasant and satisfying experience for our customers. Your loyalty and intention to continue as a customer speaks volumes about the quality of service we provide. We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Would not go back there? Problems got worse Lost lots of money time Truly draining More

by sacartwright007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at dejohnson@dallasdodge.net. I look forward to speaking with you. Derek Johnson | Group 1 Automotive Service Director | Dallas Dodge dejohnson@dallasdodge.net

January 06, 2024

The entire staff was very helpful and provided excellent service!! I would recommend this dealership to anyone in the market for purchasing a new vehicle. More

by dtimberlake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Jan 09, 2024 -

dtimberlake responded

Dallas Dodge made shopping for a new car. The easiest I’ve ever experienced in my 20+ years of driving. I would highly recommend buying your next vehicle from Dallas Dodge.!

January 06, 2024

Isaiah wills, the service consultant was great. The direct mailer sent to me in the mail offered Diesel oil change, up to 15 qts. For 89.00 it did not state ecodiesel we're excluded! So when checki More

by jamegarys.belk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah wills
Mar 28, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the confusion and inconvenience you experienced with the pricing. I appreciate your feedback and would like an opportunity to address your concerns and earn your business. Please feel free to reach out to me so we can discuss this further. I look forward to speaking with you. Derek Johnson Service Director dejohnson@dallasdodge.net

January 06, 2024

My experience was horrible. I have a brand new vehicle and brought it in to get start /stop function working as I tried to utilize it for the first time. I brought my vehicle i More

by Tamicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alarcon
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Tamicka, My apology for this delayed response, but I appreciate you taking the time to inform me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stuart Sliva General Manager ssliva@dallasdodge.net

January 05, 2024

Great experience with every visit with my cars. We are always taken care of my Waco. More

by Julia Wright-Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waco
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

I was very Disappointed in service I drove my truck in Deal an had to get a Toe Truck get from dealer very Disappointed in the service at Dodge an jeep dealer More

by ksrevels60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
December 31, 2023

Nice prices for oil changes and great customer service they even paid for me to get a ride instead of waiting in the lobby which is nice. More

by jocelin.u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot…
Jan 03, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for the kind words Jocelin! We are very happy to hear that we were able to provide you with an enjoyable experience!

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