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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
608 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 608 reviews

January 22, 2024

Richard greet us with an warm welcomed. He listen to everything we communicated and exceed in everything being completed. Communication with Richard is excellent , Amazing, outstanding, phe More

by rebeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 25, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you Rebeca for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 16, 2024

All happened as promised. That’s all I can ask or expect. Thanks to everyone. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 18, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that we met your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

professiinal knwledgeable courteous helpful vlean facility coffee water nuce lobby wsiy arrange lyft bith wayd More

by abberry95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie snd of course technicians
Jan 16, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

This place is so xxxx professional and very courtesy outstanding people....they friendly and always make sure you are satisfied before you leave. More

by Phyllis Rena Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentine Daniel
Feb 01, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Very professional sales personal and answered all questions and helpful when purchasing a car will recommend to other customers looking to purchase a new vehicle More

by Jmontoya
Recommend Dealer
Yes
Employees Worked With
Brandon Watts
Jan 11, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 08, 2024

Would not go back there? Problems got worse Lost lots of money time Truly draining More

by sacartwright007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at dejohnson@dallasdodge.net. I look forward to speaking with you. Derek Johnson | Group 1 Automotive Service Director | Dallas Dodge dejohnson@dallasdodge.net

January 08, 2024

I purchased my vehicle at this dealership. I often receive my routine services at this location as well. I have never had an issue. Customer service has always been really good. They have upda More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jan 10, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

It's fantastic to hear about your positive experiences both in purchasing your vehicle and receiving routine services at Dallas Dodge Chrysler Jeep Ram! Consistently good customer service and the ongoing improvements to our property reflect our commitment to providing a pleasant and satisfying experience for our customers. Your loyalty and intention to continue as a customer speaks volumes about the quality of service we provide. We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Isaiah wills, the service consultant was great. The direct mailer sent to me in the mail offered Diesel oil change, up to 15 qts. For 89.00 it did not state ecodiesel we're excluded! So when checki More

by jamegarys.belk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah wills
Mar 28, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the confusion and inconvenience you experienced with the pricing. I appreciate your feedback and would like an opportunity to address your concerns and earn your business. Please feel free to reach out to me so we can discuss this further. I look forward to speaking with you. Derek Johnson Service Director dejohnson@dallasdodge.net

January 06, 2024

My experience was horrible. I have a brand new vehicle and brought it in to get start /stop function working as I tried to utilize it for the first time. I brought my vehicle i More

by Tamicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Alarcon
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 30, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

Tamicka, My apology for this delayed response, but I appreciate you taking the time to inform me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Stuart Sliva General Manager ssliva@dallasdodge.net

January 06, 2024

The entire staff was very helpful and provided excellent service!! I would recommend this dealership to anyone in the market for purchasing a new vehicle. More

by dtimberlake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado
Jan 09, 2024 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Jan 09, 2024 -

dtimberlake responded

Dallas Dodge made shopping for a new car. The easiest I’ve ever experienced in my 20+ years of driving. I would highly recommend buying your next vehicle from Dallas Dodge.!

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