Dallas Dodge Chrysler Jeep RAM

This is the only dealership I have been where they don’t wash your car during service. Especially a car that I bought new from them. The staff of the service area is polite and useful, except the “cashiers” wash your car during service. Especially a car that I bought new from them. The staff of the service area is polite and useful, except the “cashiers” that didn’t give me the right paperwork and never say please or thank you. Service was done fairly quickly. More

great customer service by johnny for my dodge charger that i brought in to do an oil change !! that i brought in to do an oil change !! More

It may take some extra time but they do great work and are very friendly are very friendly More

Associate Johnny Chappa Was very helpful and fast service he guided me through the entire process. he guided me through the entire process. More

The people who deal with customers are awesome. The inventory sucks but the customer service makes it well. You can’t blame who does almost anything to help you even when you buy a new vehicle that The inventory sucks but the customer service makes it well. You can’t blame who does almost anything to help you even when you buy a new vehicle that has to go to the shop 3 times within the first month due to sensors failure and luck of inventory to fix it. But then you have Shannon and Cesar that make you feel good about having to be there at the shop fixing a Brad new car. They were awesome not the 3500 truck, not my first weeks impression with it. Even Steve the mechanic was diligent and helped, More

Great service will visit again. Angue, Jesus Is the best service advices kept me updated Angue, Jesus Is the best service advices kept me updated More

It took longer than I anticipated however the repairs were more extensive than originally anticipated. With that in mind , I am satisfied with the overall service. were more extensive than originally anticipated. With that in mind , I am satisfied with the overall service. More

I have found Dallas Dodge Jeep Ram to be the best Jeep dealership for both technical and customer service. I loved to the Dallas metro 1.) yrs ago and tried two other dealerships. While this location is n dealership for both technical and customer service. I loved to the Dallas metro 1.) yrs ago and tried two other dealerships. While this location is not the closest to me, it’s worth the drive. They are courteous, efficient and knowledgable. If you have to wait, there is a clean and spacious waiting area. I especially appreciate the coupons offered on their website that they always honor. More

I took in my 2018 Wrangler that is having intermittent power steering failure. The dealership kept it for four days and then gave it back to me with no work done on it and said they couldn’t replicate the power steering failure. The dealership kept it for four days and then gave it back to me with no work done on it and said they couldn’t replicate the problem. I asked what I should do I both my local mechanic and the dealership has no idea what to do about it and the dealership provided no help or suggestions. They were completely clueless about this very serious problem. More