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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
623 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 623 reviews

November 09, 2023

These people are crooks. They don’t fix your problems and they even created one for me that they can’t solve. More

by Robertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
Nov 14, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your visit with us. I would like an opportunity to fix this and to earn your business, please contact me at (214) 319-1292. I look forward to speaking with you. Derek Johnson, Service Manager

November 07, 2023

Remarkably poor dealership . ... told me a car was available, scheduled a time to come see it, and, after driving out there ... the car was actually not available. The salesperso More

by Mattr
Recommend Dealer
No
Employees Worked With
Ivan Camacho
November 06, 2023

What a joke of a dealership. .. advertising new Ram TRX for 90K + ttl / when i asked for purchase order they send it to me for 138K ... do not lose time on this joker.... More

by mariuscuzmin1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
eric torres
November 02, 2023

Thank you Jalen for being informative and for the smooth process of getting a car. More

by Kattinajero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen West
Nov 03, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Congratulations on your new vehicle! We are thrilled that Jalen provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Nov 06, 2023 -

Kattinajero responded

Thank you Jalen for being informative and for the smooth process of getting a car

October 31, 2023

The staff there were super friendly and very accommodating to our needs and guided us through every step. More

by Isabel Castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amado Medina
Nov 01, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 31, 2023

My service advisor, Dennis, is the best. He is kind, caring, knowledgeable and patient with elderly. On a previous visit he was able to solve a problem without my asking. He is very professi More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Nov 06, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's fantastic to hear that you had a great experience and that Dennis provided kind, caring, knowledge and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Great and friendly service! My Jeep was ready within a hour. Very convenient for me. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert V.
Oct 31, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are glad to hear that you received great and friendly service and that your Jeep was ready within an hour, making it very convenient for you. Efficient service and friendly staff can make a significant difference in the overall service experience. Your feedback is appreciated!

October 27, 2023

Excellent costumer service, very friendly and they answered all my questions, and they also provided me with a ride More

by jonatan.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Chappa
Oct 31, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are glad to hear that you had an excellent customer service experience with friendly staff who answered all your questions and provided you with a ride. Providing such assistance and ensuring customer satisfaction is crucial for any business. Thank you for sharing your positive experience!

October 25, 2023

Service for my Jeep was great. I will make sure to be back. Dennis gave me a great service. Thank You More

by lucyserrano0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Nov 01, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

It's wonderful to hear that you had a great service experience for your Jeep and that Dennis provided you with excellent service. Knowing you'll return is a positive testament to the quality of service you received. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Very helpful. Quick process. Helped you learn car features afterwards. Didn’t rush you during the process. More

by heathcunigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quinnie
Oct 17, 2023 -

Dallas Dodge Chrysler Jeep RAM responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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