Dallas Dodge Chrysler Jeep RAM

Very High customer service quality, Jaida Service Advisor took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership More

This place is great, never have any issues in and out in a timely mann. a timely mann. More

Great customer service and great employee service and they are helpful and honesty and they will work with you no matter you got going on. they are helpful and honesty and they will work with you no matter you got going on. More

Chris Moore was hands on and supportive throughout my entire new car buying experience. He understood the logistics and stress of buying out-of-state could place on the buyer and did all he could to wel entire new car buying experience. He understood the logistics and stress of buying out-of-state could place on the buyer and did all he could to welcome my husband to the dealership and answered any questions and concerns. Chris worked in tandem with myself, the actual owner of the new Jeep even though I did not travel to Dallas with my husband. I had not been a new car buyer in 23 years and was overwhelmed at the thought of buying not to mention buying from another state. I placed my trust in both my husband and Chris to make both the trip to Texas and the purchase worth all that went into it. Kudos to Chris for spending over 3 hours indulging my husband as he scoured over the Jeep and went down a check list that the wife provided! Chris also provided us with the name of a vehicle delivery company that also earned 5 Stars! The delivery from Texas to North Carolina was quick and my Jeep was treated responsibly both while on the road and in its delivery. I would recommend the enclosed truck delivery system every time and I would also recommend Dallas Dodge and Chris Moore to anyone, anywhere looking for a Jeep And a great sales experience. More

Ordered my Ram there, keep it serviced there, will continue to do so as long as their svc reps continue to take care of me. Robert, svc rep this time was excellent! He got me in quickly and out super continue to do so as long as their svc reps continue to take care of me. Robert, svc rep this time was excellent! He got me in quickly and out super fast. Ridiculous in a good way!!! More

Took care of my truck in a timely fashion and I got a good cup of coffee! good cup of coffee! More

Great Customer Service and my service provider Mr. Johnny was very nice and informative. Thank you Johnny was very nice and informative. Thank you More

I was disappointed in the service I received getting an oil change. My appt was at 1pm. At around 3:40 the service employee comes to tell me they haven't started on my vehicle because they can not get the oil change. My appt was at 1pm. At around 3:40 the service employee comes to tell me they haven't started on my vehicle because they can not get the hood locks open. I told him they're not locked. He questioned me and I stated I know for certain they're not locked because Platinum Dodge broke the key a long time ago. At around 4:05 the vehicle was ready. They managed to get the oil change done after all. It took 3 hours for this to be done and not even an apology. I really have to question the mechanics competency. If he can't simply open the hood could he have forgotten to put the plug back in? I'm not usually one to fuss but this was very frustrating and unacceptable in my opinion. More