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Dallas Dodge Chrysler Jeep RAM
Dallas, TX
607 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 607 reviews
August 25, 2023
I have been to dealer 2x for a speaker to be replace. Going back for a 3rd time. Hopefully 3rd time is a charm. 1st time car was there 2 weeks. This time 2 days. For an one day speaker replace. Only reas Going back for a 3rd time. Hopefully 3rd time is a charm. 1st time car was there 2 weeks. This time 2 days. For an one day speaker replace. Only reason I'm going back. Cause the part is back ordered. I would have to wait for weeks again. For it to come in. The service advisor are nice people. Just feel that most people with jeeps. Are paying luxury car prices, but do not get luxury service. More
by myrazor08
Employees Worked With
Robert
August 24, 2023
It was fast quick and easy. I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up and it was already in the front ready for me. More
by ventongreer
Employees Worked With
Sosa
August 23, 2023
Absolutely worst experience ever again Waco is absolutely the worst to deal with from communication to the way he talks to the customers is absolutely disgusting I would not advise anyone take their vehicle the worst to deal with from communication to the way he talks to the customers is absolutely disgusting I would not advise anyone take their vehicle to this dealership they have now had my truck for 24 hours to replace the batteries under warranty and have yet to communicate with me. When I reached out I was belittled by Waco. As a business owner I would never let an employee talk to a customer disrespectfully. They would be terminated immediately More
by jdarversr
Employees Worked With
Waco
August 21, 2023
Service rep was great. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars. More
by PIKEDG1969
Employees Worked With
Waco
August 10, 2023
I want to start off by saying this is an honest review from an honest customer. This is the second time I bought a vehicle from Dallas Dodge and I will keep coming back here. The salesman I worked with wa from an honest customer. This is the second time I bought a vehicle from Dallas Dodge and I will keep coming back here. The salesman I worked with was Jalen. He was very professional and I can truly say he will work for you to get a deal. I spent a couple of days on the phone with him going back-and-forth but ultimately he continued pushing management to get the price I was looking for. Like I said before I am very pleased with Dallas Dodge and I will continue purchasing vehicles through them and also, if anybody asks I will refer them to Dallas Dodge as well. Thank you guys for your professionalism. More
by Ryan S
Employees Worked With
Jalen
July 31, 2023
Very High customer service quality, Jaida Service Advisor took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership More
by MVscatty
Employees Worked With
Jaida
