Dallas Dodge Chrysler Jeep RAM

Excellent customer service,respecfull,great service and really good time,good quality parts,and people with great experiance really good time,good quality parts,and people with great experiance More

I went to get an oil change and the service advisor Ronnie was very helpful and courteous. My # 1 place to my car checked. Ronnie was very helpful and courteous. My # 1 place to my car checked. More

Great customer service, very fast and friendly. Leo went above and beyond to get me the car I wanted at the price I wanted it. above and beyond to get me the car I wanted at the price I wanted it. More

Jeo was amazing and took very good care of us as we bought our new Jeep Grand Cherokee. He was very helpful and knowledgeable and the process was seamless. Thank you Jeo! bought our new Jeep Grand Cherokee. He was very helpful and knowledgeable and the process was seamless. Thank you Jeo! More

Like others, the service department is lousy. Estimates are tripled, call backs are never called. Extra services are tried to be made without approval. Vehicle ready date is sometimes not ready without any are tripled, call backs are never called. Extra services are tried to be made without approval. Vehicle ready date is sometimes not ready without any attempt to contact the customer. Calls to a service supervisor are placed on terminal hold. Pull your car in and sit waiting while the guy behind the glass eats his lunch. Should be called the no service department. More

Thank you for your excellent and prompt service on my 2019 Jeep Cherokee. I especially like the service from Dennis he explains exactly what will be done and nothing more. He.make sure there are no surpr 2019 Jeep Cherokee. I especially like the service from Dennis he explains exactly what will be done and nothing more. He.make sure there are no surprises to the amount of my service. More

I would like to thank service advisor Hector Alicea for the excellent work and advice he gave me on my 2008 white Dodge Nitro. The seatbelt light kept coming on and he ordered the part and so far the vehic the excellent work and advice he gave me on my 2008 white Dodge Nitro. The seatbelt light kept coming on and he ordered the part and so far the vehicle is working well. Hector is very professional and committed to any tasks in which he undertakes, and this is what makes him a cut above the average person. He shows a great concern for the customer and he appears to be calm, cool, and collective at all times. He is indeed an asset to the Dallas Dodge/ Chrysler team. Keep up the great work that you do Hector and continue to keep your eyes on the Sparrow. Professor/Yeacats The Bowtie Professor! More

not recommening this place full of promises can't keep!! Service/ Inc.GM Chris Hogan. Service/ Inc.GM Chris Hogan. More

Have a 2016 Challenger R/T. No issues until very recently. Bearing on driveshaft went bad. Unfortunately, this has to have the whole driveshaft replaced. John Russo and team helped me with getti recently. Bearing on driveshaft went bad. Unfortunately, this has to have the whole driveshaft replaced. John Russo and team helped me with getting it online instead of through the shop. Saved a couple hundred there. Got the order # and worked with a store in Oklahoma to get it shipped quick. Had the part in two days, shipped to the repair shop directly. Can't thank them enough. Fast and it saved me some cash. Can't ask for more. More

Took my truck in for a oil change fuel filter change and tire rotation. Also to replace 2 tire sensors that are under warranty.Also had a damaged tire they were supposed to send in for tire protection warra tire rotation. Also to replace 2 tire sensors that are under warranty.Also had a damaged tire they were supposed to send in for tire protection warranty.told me they wouldn't warranty the sensors had to have another dealer call them and tell them they had to as they were covered under warranty.picked up my truck didn't even do the tire rotation or try to get it replaced. Seems they just do what they feel they want to do and not what they are asked to do please contact Me about resolving this absolutely unacceptable.will wait a few days before escalating to Mopar and dodge.my info is in the dealership system for you to contact me.ironic how the owner decided not to respond to my review but others after he did. I will be escalating this yo Mopar and fca. As well as who regulates dealerships in Texas More