Dallas Dodge Chrysler Jeep RAM

Worst Post-purchase Service Ever The customer service when purchasing was great. After they have your money, they treat you extremely unprofessionally. I have been trying to get a hol The customer service when purchasing was great. After they have your money, they treat you extremely unprofessionally. I have been trying to get a hold of any person to return a warranty purchased on my vehicle and all I received was the runaround. After over a month of trying to get a hold of someone, I filed a BBB complaint and drove 2 hours to the dealership. I submitted the paperwork and they botched my return and are now blaming Mopar for my missing money (even though Mopar returned their portion) and have no interest in helping me and still won't return calls or emails. The only call I've received was someone named Billy Fritz, begging me to take the BBB complaint down and then promising the entirety of my refund will be processed. It did not get refunded and the very limited communication I have had with Billy via email (since he will not return calls or answer his phone, just like everyone else at the dealership) has been 100% lies and I have no idea why they are being so difficult considering the car I purchased was extremely expensive. I would not recommend this dealership to anyone. If by some chance you have to buy from here, make sure you never need to return for service or anything else because the 100% do not care about you after they have received your money. More

Excellent ! We went in to see if we can trade in our car, the sales person was great and ver helpful! And we ended up leaving with a 2018 vehicle very excited and We went in to see if we can trade in our car, the sales person was great and ver helpful! And we ended up leaving with a 2018 vehicle very excited and satisfied with the service we got! More

Service department Marilou greeted and stayed available during the visit. Everything was made perfect. Doughnuts and coffee in the waiting room. Large comfortable couch Marilou greeted and stayed available during the visit. Everything was made perfect. Doughnuts and coffee in the waiting room. Large comfortable couch I could nap on during the wait. More

Dallas Dodge I made my appointment online, which was super easy. They took me in right away and everyone was really nice. Dusty helped me and she was awesome I made my appointment online, which was super easy. They took me in right away and everyone was really nice. Dusty helped me and she was awesome More

Excellent customer service Amado Medina helped us to get a great deal!! He identified our needs and possibilities. We are satisfied with our purchased. We'll be back to see him. Amado Medina helped us to get a great deal!! He identified our needs and possibilities. We are satisfied with our purchased. We'll be back to see him. Thanks More

Excellence He showed professionalism to make it happen, I was very impressed how hard he worked to get contract done (Awesome) A great experience for us. He showed professionalism to make it happen, I was very impressed how hard he worked to get contract done (Awesome) A great experience for us. More

Easy New Car Purchase We worked with Sal and he was great! No pressure, fast process and a fair price for trade-in and new car. I would recommend this dealership and sale We worked with Sal and he was great! No pressure, fast process and a fair price for trade-in and new car. I would recommend this dealership and sales person for sure! More

Sleazy finance department personnel The salesmen are good, but the finance department people are all sleazy con artist-type s. They will pretend to be helping you but in reality just add The salesmen are good, but the finance department people are all sleazy con artist-type s. They will pretend to be helping you but in reality just adding extra unnevessary charges how ever they can More

Awesome Had a great experience with them, not only did they help us get the payments we wanted but went above and beyond to help us get the right vehicle with Had a great experience with them, not only did they help us get the payments we wanted but went above and beyond to help us get the right vehicle without having to leave without what we were looking for. If your looking for a great service go to them and ask Armando! More

Great!!!! We had a wonderful time with our salesperson, he answered all questions we had and helped us select the perfect automobile to fit our budget. We had a wonderful time with our salesperson, he answered all questions we had and helped us select the perfect automobile to fit our budget. More