Dallas Dodge Chrysler Jeep RAM

Came in to buy One Dodge Charger, bought TWO! Need a car but worried about being taken advantage of? Do NOT be afraid! From one buyer to another potential buyer, stop procrastinating--come in to D Need a car but worried about being taken advantage of? Do NOT be afraid! From one buyer to another potential buyer, stop procrastinating--come in to Dallas Dodge. Be sure to ask for Valentine Daniels!!! Valentine will assist you in buying the right car for you--no gimmicks, no hassle. The bottom line will not change when you get to financing. Valentine worked with us to get us the very best deal. Therefore, we bought two Chargers! The experience was great from the beginning and did not change after we signed. Additionally, Dallas Dodge offers a great affordable warranty up to $100,000 miles. - Military Family, Mesquite, TX and Fort Hood, TX More

The worst dealership Could not find problem on my vehicle like never never call you. You always have to call them never will go back ever worst dealership Could not find problem on my vehicle like never never call you. You always have to call them never will go back ever worst dealership More

Excellent Service I was very impressed with the sales team at Dallas Dodge Chrysler Jeep! Darrin Haley was honest and friendly! This was by far the most enjoyable car I was very impressed with the sales team at Dallas Dodge Chrysler Jeep! Darrin Haley was honest and friendly! This was by far the most enjoyable car buying experience I've ever had! Don't waste your time anywhere else. Go straight to this dealership and ask for Darrin! He will treat you right! More

Quick and easy Everybody was very friendly and made the whole experience quick and easy. I have a little problem with my credit but everybody work hard to give me th Everybody was very friendly and made the whole experience quick and easy. I have a little problem with my credit but everybody work hard to give me the best rate, Thank you everyone . More

Never Going Back! Ok. So I purchased a Jeep grand Cherokee used from CarMax. I noticed it had two open recalls that require taking it to a dealership. I called Dallas D Ok. So I purchased a Jeep grand Cherokee used from CarMax. I noticed it had two open recalls that require taking it to a dealership. I called Dallas Dodge Chrysler and Jeep. The service person who answered the phone put me on hold for about four minutes and then got back on the phone and told me she would have to call me back in 25 minutes. She never did. So, I took the Jeep down to the dealer and went in and talked to a service person named Mary Lou. The person I talked to was very nice. She check to make sure the needed parts were in stock, and they were. Then I set an appointment for a week later. She said have the car in by 8 o'clock in the morning. It will take 3 to 4 hours to fix. Please be sure to call me, she said, if you cannot make the appointment. So, this morning at 8 o'clock, I brought the car in. I talked to a service rep named James Jay Pecor. He was working on a new iPad and new software system and so it took about 20 minutes for him just to get my car into the garage. Along the way he informed me that the car needed a software upgrade to the tune of $130. I agreed, and reminded him that I needed the car by 1 o'clock that day, since I had been informed that the repair would only take three or four hours. He never indicated that would be a problem. Then at 12 o'clock, just as I was cleaning up and getting ready to go pick up my car, I got a call from the service rep telling me that there were seven or eight cars still in front of mine ( were none when I pulled the car in at 8 o'clock in the morning). Now there were seven! And I was told that my car would probably not be ready until sometime tomorrow. I told him that was not satisfactory, to just put the car back together again and I would be by to get it at the appointed time. He called me back a few minutes later and he said maybe he could get it out by six today. Still unsatisfactory. I had set up several appointments with the understanding that I would have my car. Needless to say this dealership on my first ( and last) visit to them gets a one star. The service is horrific! More

Bought a used dodge ram Great customer service. Made my buying experience quick and easy. Definitely recommend this dealership. Plenty of vehicles to chooose from. Will defin Great customer service. Made my buying experience quick and easy. Definitely recommend this dealership. Plenty of vehicles to chooose from. Will definitely go back next time I need to buy a vehicle thanks Jovanny. More

Great Purchasing experience I just purchased a new 2016 Journey. With not pressure sales. The agent Jovanny Chapa totally understood my needs and offer me a deal I could not refu I just purchased a new 2016 Journey. With not pressure sales. The agent Jovanny Chapa totally understood my needs and offer me a deal I could not refused. I got almost $10,000 in discounts. Not only that, Mr. Julius Farr paid the balance on my 2009 Journey On top of that he coordinated with the service department to fix a recall I had on the 2009 journey, who Hector Alicea resolved the problem for me within five minutes and on Saturday it was fixed with not expense out of pocket. Within five hours I left with a brand new 2016 Journey and I left with a 2009 journey paid for and fixed up If you are looking for a great vehicle no pressure experience come see Dallas Dodge of LBJ. Jovanny Chapa and Mr. Julius Farr keep up the good work. More

Fast work, Friendly people, Very efficient! We bought 2 vehicles there and have always been pleased with the sales people and service department. I highly recommend Dallas Dodge We will always g We bought 2 vehicles there and have always been pleased with the sales people and service department. I highly recommend Dallas Dodge We will always go there.. More

WORST SERVICE DEPARTMENT EVER! I took my Chrysler 300 in because it would not start. They were unable to properly diagnose the problem for several weeks despite promises that it wo I took my Chrysler 300 in because it would not start. They were unable to properly diagnose the problem for several weeks despite promises that it would be fixed quickly. After SIX weeks, I finally got my car back and it starts but there are problems I did not have before. I would trust a backyard mechanic before taking any vehicle to this dealership again. More

Go to Dallas Dodge before you buy somewhere else Please excuse my username. I had a terrible experience at a different dealership and there's no way for me to change it. My experience at Dallas D Please excuse my username. I had a terrible experience at a different dealership and there's no way for me to change it. My experience at Dallas Dodge was so incredibly different prompted me to write this review I had the pleasure of purchasing a 2016 dodge Ram from Chad Hickman. Not only was he friendly and respectful of my time he also was extremely knowledgeable about the vehicle I was purchasing. From the moment I walked on a lot Chad made me feel comfortable with his no pressure tactics. I ended up purchasing from him and couldn't be any happier. I would highly recommend that anyone go to Dallas Dodge and specifically see Chad before they purchase a car somewhere else. More