Dallas Dodge Chrysler Jeep RAM

Poor attention to detail Jeep's brakes not fixed right the first time. Picked it up the second time and the interior trim was not put back on, but rather laying in the back se Jeep's brakes not fixed right the first time. Picked it up the second time and the interior trim was not put back on, but rather laying in the back seat. Obviously nobody checked to be sure the car was fixed correctly either time. The only good news is that there are lots of Chrysler Jeep dealers in Dallas. I'll not be back. More

Good experience Just purchased a 2015 Jeep Grand Cherokee Altitude. The experience was great; good customer service and friendly salesmen. I would recommend them to m Just purchased a 2015 Jeep Grand Cherokee Altitude. The experience was great; good customer service and friendly salesmen. I would recommend them to my family and friends. More

Dodge Dallas The dealership is just a scam who is unorganized n not worth your time. It makes paying customers like me not even want a dodge brand car! The dealership is just a scam who is unorganized n not worth your time. It makes paying customers like me not even want a dodge brand car! More

Horrible Customer Service, rude. Rude...rude Worst customer service ever, if I could just give my vehicle back and go else where, I would. Waste my time sitting around for hours with no update. I Worst customer service ever, if I could just give my vehicle back and go else where, I would. Waste my time sitting around for hours with no update. I do not recommend buying a car here unless you have at least 4 days of your life to waste sitting around waiting on them. More

recall went in for a recall on my ram, found out it had t recalls they had me out in less than an hour, wow!! i will reccomend this dealer for service needs went in for a recall on my ram, found out it had t recalls they had me out in less than an hour, wow!! i will reccomend this dealer for service needs thanks to the way i was treated More

Worst Car Repair Experience Every 2013 Dodge Challenger -Car repairs were turn into Dallas Dodge, but they moved the car to Rockwall Dodge for insurance repair. I was giving an estimat 2013 Dodge Challenger -Car repairs were turn into Dallas Dodge, but they moved the car to Rockwall Dodge for insurance repair. I was giving an estimate 3 weeks for $6500. The actually time was 2 1/2 months, over budget $11,000. The suggested to change the alternator because of a recall and it was under warranty, but it made the starter go out. That cost another $250.00 on top of the deductible. Pick up the car and it was smoking before we can get it home. They service it again because of a loose clamp that was brand new. 2 weeks later, the new alternator service light is on, contact the service manager and getting no response. More

Awesome!!!!!!!!!! Third vehicle purchased from them and they just keep getting better. Professional, courteous, knowledgeable, fair, honest, and truly concerned that w Third vehicle purchased from them and they just keep getting better. Professional, courteous, knowledgeable, fair, honest, and truly concerned that we get the vehicle that we wanted and needed. I highly recommend Dallas Dodge. More

These guys give car dealerships a bad name This is one of the worst dealerships I have tried to buy a car from. They were rude, unhelpful and unknowledgeable. Our salesman did not know anything This is one of the worst dealerships I have tried to buy a car from. They were rude, unhelpful and unknowledgeable. Our salesman did not know anything about the cars or the sales process. He verbally told us drive out price of the car but when I questioned him, he came back and said the car was really about $3000 more. Neither he, nor Julius, the Internet Sales Manager would give us a firm price on the car and refused to write anything down. Julius was insulting and rude. I called the General Sales Manager-Donald Grayson and told him that his sales team would not give us a drive out price of the car, he said he would call us back in 5 minutes. He never called back. Poor customer service and questionable business ethics start at the top and apparently the General Sales Manger allows this kind of behavior. Fortunately I went to Cars.com and found 964 cars like the one we planned to buy within my driving distance, and the next day, I did buy a $35K Dodge from a different dealer, honest, straight up and friendly. More

Nice and Helpful I really am pleased with the kind employees at Dallas Dodge. Everyone was friendly, helpful and courteous. I got a great deal on my jeep and Jiavanni I really am pleased with the kind employees at Dallas Dodge. Everyone was friendly, helpful and courteous. I got a great deal on my jeep and Jiavanni even help me set up all the technology components. More

AMAZING EXPERIENCE!!!!!!! Jeovanni was a great helped. Better than I ever expected, he went beyond helping me rather then everywhere else I went. I am very pleased to say that Jeovanni was a great helped. Better than I ever expected, he went beyond helping me rather then everywhere else I went. I am very pleased to say that I will refer everyone I know to him and to this dealership. Thanks so much for this wonderful experience. More