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Dallas Dodge Chrysler Jeep RAM

Dallas, TX

3.9
586 Reviews

11550 LBJ Freeway

Dallas, TX

75238

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Showing 586 reviews

February 04, 2025

Didn't tell me up front I'll be charged for the diagnostic the company did not approve the repair so they charge me $400 for nothing I was played thank you More

by gbuju1
Recommend Dealer
No
Employees Worked With
Dodge employees
Feb 10, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

February 04, 2025

LD AND CESAR did an AMAZING job with my trade in and helped me purchase my brand new Dodge Hornet which I love. LD is walked me through the process, answering all of my many questions. Never rushing or More

by deandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LD, Cesar
Feb 10, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Deandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2025

If you bring you car in for repairs except a severe wait. My vehicle was here for 10 days. I left and still have to come back. Im disappointed to say the least More

by aunestimcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everybody on bull
Feb 06, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Manager dejohnson@dallasdodge.net

January 30, 2025

No dealership is going to be perfect in today's world. Having said that, Dallas Dodge Chrysler Jeep works very hard at trying to earn your business and keep it. More

by bstoney65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry bad with names.
Feb 03, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2025

Good job , truck drives wonderful on way home . No more floating !!! We just need better communication with customers !!! More

by geneed1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Multiple
Jan 27, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Always have the best service as you pull in. You get taken care of immediately. They listen to you and keep you posted. Then you can relax while you wait. Nice friendly people all around. More

by roadrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 24, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 22, 2025

Craig was the absolute best amongst the rest of the staff members! He kept me informed and updated and went above and beyond to make sure I was well taken care of during my repair visit. More

by Khaylor Pruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Granison
Jan 24, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi Khaylor, we're happy you found Craig and our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Great place to visit whenever you need to do or fix something in your car More

by jefferies143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramirez
Jan 19, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are so happy to read such a great review about Dallas Dodge Chrysler Jeep RAM! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2025

We are satisfied with the service on our Jeep Gladiator. It needed a replacement part for the 4 wheel Drive and they took care of it promptly. Always good service with this dealer. More

by Orosl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard was our service man who kept us updated on the service.
Jan 13, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

Absolute worst experience with the service department. They kept my truck for several weeks. They did not fix it correctly. And then when I took it back, they kept the truck for a week because they couldn More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Jan 14, 2025 -

Dallas Dodge Chrysler Jeep RAM responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Manager dejohnson@dallasdodge.net

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